Warranty Service
How do I obtain warranty service?
You may access product technical support on Compaq's website at www.compaq.com or you may call Compaq's Technical Support Center. Compaq's highly trained technicians will first try to resolve the problem through our online services or by telephone. If your problems cannot be resolved using these methods, Compaq will ship an exchange printer to you. Upon receipt of the exchange printer, remove the ink cartridges and cable from the printer you are returning. You will need to use these with your exchange printer. Cable and ink cartridges are not shipped with the exchange printer.
How do I obtain online support?
Compaq offers free technical support via its Internet web site at www.compaq.com. Select Support. You may also visit the Compaq Support Forum at forum.compaq.com to quickly receive answers to your Compaq Inkjet Printer questions.
What is not covered by this limited warranty?
>Product purchased from anyone other than Compaq or a Compaq authorized reseller
>Product purchased outside the United States or Canada
>Software products except for obligations specified in the software program license agreement
>Routine cleaning, or normal cosmetic and mechanical wear
>Damage from misuse, abuse, or neglect
>Damage from use outside the product's usage parameters
>Damage from use of parts not manufactured or sold by Compaq
>Damage from modification or incorporation into other products
>Damage from repair or replacement of warranted parts by other than a Compaq authorized service provider
>Damage to or loss of any programs or data
>Damage resulting from an act of God