Compaq A3000 manual Contacting Compaq, PC is not available, Scanning menu does not appear

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Getting Started Guide

The PC is not available

You have initiated a task that requires assistance from the PC, but the PC was not available. Make sure:

>Your PC is on and is not in suspend mode. If you are unsure, move the mouse. If you can see your mouse moving, your PC should be available.

>Check whether the USB cable is connected to both the A3000 and your PC.

Lastly, try your task again later if the A3000 is still processing a previous task, such as a PC print job, scan job, or copy.

Scanning menu does not appear

The Scan To menu is created by your computer. If the A3000 has not been attached to a PC with the settings utility installed, the Scan To menu will be blank when you press the scan button. Otherwise,

>Make sure the USB cable is connected and the A3000 software has been installed.

>Run the A3000 settings utility. If it is already running, right-click on the icon in the system tray and shut it down before running it again.

For help in setting up your Scan To menu, see “Scanning” on page 21.

Contacting Compaq

Visit our Web site at www.compaq.com to:

>Access publications for your printer.

>Download software updates.

>Search for solutions to common problems.

>Learn new ways to use your printer.

>Look for special offers and purchase inkjet supplies and media.

To quickly navigate to the Compaq website, click:

Start Program Files Compaq A3000 Compaq Online.

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Contents A3000 Page Check the printer parts SetupGetting Started Guide Connect the power cord Load up to 100 sheets of plain paperSelect your language Install the print cartridges Align the cartridges Connect the USB cable Install the printer software Getting Started Guide Controls and settings Control panel featuresMenu button Using the settings utilitySetup button Monitor icon Main settings windowPrint settings Copy settings Scan settingsBasic printing Using the printer softwarePrinting Printing multiple pages per sheet of paper Printing photosPrinting envelopes Getting more from your printer Printing bannersPrinting transparencies Getting Started Guide Changing the copy mode Adjusting the quality or contrastCopying Basic copyingCustom copying Copying to standard photo sizesAbout photo sizes Copying to a posterCopying to a T-Shirt transfer Copying to a new sizeScanning Positioning a documentPrograms Accessories Imaging Scanning with the computerScanning to a folder Adjusting your scanner settingsScanning with the scan button Scanning to custom applications Scanning to emailScanning to your fax modem Getting more from your scanner OCR Optical Character RecognitionAdditional software Getting Started Guide Printer or scanner isn’t working Installation screen did not appearHelp Uninstalling the software Printer prints blank pagesPaper misfeeds or multiple sheets feed Warm upPrinting is slow Paper JamsPages have poor print quality Scanning menu does not appear Contacting CompaqPC is not available Appendix Limited Limitation of Remedy Service Support Energy Star Getting Started Guide
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