Compaq 5700 manual Troubleshooting, Problem Possible Cause Solution

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Troubleshooting

Problem	Possible Cause	Solution

Screen is blank.	Power cord is	Connect the power cord.
	disconnected.

“No Signal” is	Monitor video cable is	Connect the 15-pin monitor
displayed on	disconnected.	video cable to the computer.
screen.		Be sure that the computer
		power is on.

“Out of Frequency”	Video resolution	Restart your computer and
is displayed on	and/or refresh rate are	enter Safe Mode. Change
screen.	set higher than what	your settings to a supported
	your monitor	setting (see “Appendix B:
	supports.	Technical Specifications” of
		the Reference Guide on the
		CD included with your
		monitor). Restart your
		computer so that the new
		settings take effect.

Monitor is	There is not enough
overheating.	air space to allow
	proper ventilation.

Leave at least 3 inches

(76 mm) of ventilation space around the monitor, and do not place objects on top of the monitor.

12	User’s Guide

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Contents User’s Guide User’s Guide First Edition August 2002 Document Part Number Introduction Kit ContentsImportant Safety Information General Precautions Safety Precautions for Power Cords and Accessories Safety Precautions for Docking Bases Precautions for Products with Laser Devices Care and Maintenance Packing and UnpackingUser’s Guide Attach Base to Monitor Install Monitor Identify the Front Panel Controls Icon Name FunctionInstall Program Files For More InformationTroubleshooting Problem Possible Cause SolutionContenu du kit Informations importantes relatives à la sécuritéPrécautions générales Manuel de l’utilisateur Manuel de l’utilisateur Précautions de sécurité concernant les socles damarrage Manuel de l’utilisateur Entretien et maintenance Emballage et déballageManuel de l’utilisateur Fixation du socle à lécran Installation du moniteur Commandes de la face avant Élément Icône Désignation FonctionInstallation des fichiers de programmes Informations complémentairesRésolution des problèmes Problème Cause possible SolutionPage Información importante sobre la seguridad IntroducciónContenido del kit Precauciones Generales Guía del usuario Guía del usuario Precauciones de Seguridad para las Bases de Acoplamiento Precauciones para Productos con Dispositivos LáserCuidado y mantenimiento Embalaje y desembalajeGuía del usuario Montaje de la base al monitor Instalación del monitor Guía del usuario Identificación de los controles del panel frontal Elemento Icono Nombre FunciónInstalación de los archivos de programa Información adicionalSolución de problemas Problema Causa posible SoluciónPage Informações Importantes sobre Segurança IntroduçãoConteúdo do Kit Precauções Gerais Guia do Usuário Precauções de Segurança para as Bases de Acoplamento Precauções para Produtos com Dispositivos a Laser Cuidados e Manutenção Empacotamento e DesempacotamentoConexão da Base ao Monitor Guia do Usuário Instalação do Monitor Identificação dos Controles do Painel Frontal Ícone Nome FunçãoInstalação de Arquivos de Programas Para Obter Mais InformaçõesSolução de Problemas Problema Causa Provável Solução