| Installation & Start-up Services |   | 
| Hardware Installation (2-5-2 Part Number for US) | FM-ELINS-IN | 
| Hardware Installation (2-5-2 Part Number for Canada) | FP-ELINS-IN | 
| Hardware Installation (6-3 Part Number for US) | 401791-002 | 
| Server Installation and Set-Up (Installation of the server, installation of the appropriate | 204563-022 | 
| service tools, check to ensure device SW and firmware is loaded and installation of the |   | 
| operating system software (6-3 Part Number for EMEA) |   | 
| Pre-installation planning; unpack equipment, install most current Compaq HW options | FP-MSTAR-01 | 
| internal to server at same time of server installation; assemble & test; basic user |   | 
| information provided; Install & configure basic functionality of Win NT Operating System |   | 
| plus up to 2 days start-up activity, configure print & network access services, and |   | 
| orientation (2-5-2 Part Number for U.S.) |   | 
| Pre-installation planning; unpack equipment, install most current Compaq HW options | 240013-002 | 
| internal to server at same time of server installation; assemble & test; basic user |   | 
| information provided; Install & configure basic functionality of Win NT Operating System |   | 
| plus up to 2 days start-up activity, configure print & network access services, and |   | 
| orientation (6-3 Part Number for U.S.) |   | 
| Pre-installation planning; unpack equipment, install most current Compaq HW options | FM-MSTEC-01 | 
| internal to server at same time of server installation; assemble & test; basic user |   | 
| information provided; Install & configure basic functionality of Win NT Operating System |   | 
| plus up to 2 days start-up activity, configure print & network access services, and |   | 
| orientation (2-5-2 Part Number for Canada) |   | 
| Pre-installation planning; unpack equipment, install most current Compaq HW options | FP-NSTAR-01 | 
| internal to server at same time of server installation; assemble & test; basic user |   | 
| information provided; Install & configure basic functionality of Novell NetWare Operating |   | 
| System plus up to 2 days start-up activity, configure print & network access services, |   | 
| and orientation (2-5-2 Part Number for U.S.) |   | 
| Pre-installation planning; unpack equipment, install most current Compaq HW options | 240008-002 | 
| internal to server at same time of server installation; assemble & test; basic user |   | 
| information provided; Install & configure basic functionality of Novell NetWare Operating |   | 
| System plus up to 2 days start-up activity, configure print & network access services, |   | 
| and orientation (6-3 Part Number for U.S.) |   | 
| Pre-installation planning; unpack equipment, install most current Compaq HW options | FM-NSTEC-01 | 
| internal to server at same time of server installation; assemble & test; basic user |   | 
| information provided; Install & configure basic functionality of Novell NetWare Operating |   | 
| System plus up to 2 days start-up activity, configure print & network access services, |   | 
| and orientation (2-5-2 Part Number for Canada) |   | 
| CarePaq Priority Services for ProLiant Servers – Priority Level |   | 
| 9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support | FP-M01C1-36 | 
| 2-hr response for Windows NT, Windows 2000, Professional, Server or Advanced |   | 
| Server Operating System, Next Available Specialist (2-5-2 Part Number for U.S.) |   | 
| 9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support | 239928-002 | 
| 2-hr response for Windows NT, Windows 2000, Professional, Server or Advanced |   | 
| Server Operating System, Next Available Specialist (6-3 Part Number for U.S.) |   | 
| 9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support | FP-N01C1-36 | 
| 2-hr response for Novell NetWare Operating System, Next Available Specialist |   | 
| (2-5-2 Part Number for U.S.) |   | 
| 9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support | 239968-002 | 
| 2-hr response for Novell NetWare Operating System, Next Available Specialist (6-3 Part |   | 
| Number for U.S.) |   | 
| 9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support | FM-M01E1-36 | 
| 2-hr response for Windows NT, Windows 2000, Professional, Server or Advanced |   | 
| Server Operating System, Next Available Specialist (2-5-2 Part Number for Canada) |   | 
| 9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support | FM-N01E1-36 | 
| 2-hr response for Novell NetWare Operating System, Next Available Specialist |   | 
| (2-5-2 Part Number for Canada) |   | 
| 9 x 5 4-hour H/W, 5 x 9 2-hour O/S (NT & NetWare), Three Years | 179834-022 | 
| (6-3 Part Number for EMEA) |   |