Onkyo HT-R391 Manual: Troubleshooting No Sound and Speaker Configuration

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If the input signal format is set to “PCM” or “DTS”. 44 Set it to “Off”.

Only the front speakers produce sound

When the Stereo or Mono listening mode is selected,

31

only the front speakers and subwoofer produce

 

sound.

 

 

 

Check the Speaker Configuration.

40

 

 

Only the center speaker produces sound

If you use the Dolby Pro Logic II Movie, Dolby Pro — Logic II Music, or Dolby Pro Logic II Game listening mode with a mono source, such as an AM radio station or mono TV program, the sound is concentrated in the center speaker.

Make sure the speakers are configured correctly.

40

The surround speakers produce no sound

When the T-D (Theater-Dimensional), Stereo or

Mono listening mode is selected, the surround

 

speakers produce no sound.

 

 

 

Depending on the source and current listening mode,

28

not much sound may be produced by the surround

 

speakers. Try selecting another listening mode.

 

Make sure the speakers are configured correctly.

40

The center speaker produces no sound

When the Stereo or Mono listening mode is selected, — the center speaker produces no sound.

Make sure the speakers are configured correctly.

40

The subwoofer produces no sound

The subwoofer outputs no sound while only Speakers

33

B is on. Turn on Speakers A.

 

 

 

When you play source material that contains no

information in the LFE channel, the subwoofer

 

produces no sound.

 

Make sure the speakers are configured correctly.

40

There’s no sound with a certain signal format

Check the digital audio output setting on the

connected device. On some game consoles, such as

 

those that support DVD, the default setting is off.

 

 

 

With some DVD-Video discs, you need to select an

audio output format from a menu.

 

Depending on the input signal, some listening modes

29-30

cannot be selected.

 

Can’t get 5.1 playback

When Speaker B is turned on, Speakers A is reduced

33

to 2.1-channel playback.

 

 

 

Depending on the number of connected speakers, it is

29-30

not always possible to select all of the listening

 

modes.

 

 

 

The speaker volume cannot be set as required

After the volume level of each individual speaker has 41 been adjusted, the maximum volume may be reduced.

Noise can be heard

Using cable ties to bundle audio cables with power

cords, speaker cables, and the like may degrade the

 

audio performance, so refrain from doing it.

 

 

 

An audio cable may be picking up interference. Try

repositioning your cables.

 

 

 

The Late Night function doesn’t work

Make sure the source material is Dolby Digital,

47

Dolby Digital Plus, or Dolby TrueHD.

 

Appendix

About DTS signals

When DTS program material ends and the DTS

bitstream stops, the AV receiver remains in DTS

 

listening mode and the dts indicator remains on. This

 

is to prevent noise when you use the pause, fast

 

forward, or fast reverse function on your player. If

 

you switch your player from DTS to PCM, because

 

the AV receiver does not switch formats

 

immediately, you may not hear any sound, in which

 

case you should stop your player for about three

 

seconds, and then resume playback.

 

With some CD and LD players, you won’t be able to — playback DTS material properly even though your player is connected to a digital input on the AV receiver. This is usually because the DTS bitstream

has been processed (e.g., output level, sampling rate, or frequency response changed) and the AV receiver doesn’t recognize it as a genuine DTS signal. In such cases, you may hear noise.

Playing DTS program material, using the pause, fast — forward, or fast reverse function on your player may produce a short audible noise. This is not a malfunction.

The beginning of audio received by an HDMI IN can’t be heard

Since it takes longer to identify the format of an

HDMI signal than it does for other digital audio

 

signals, audio output may not start immediately.

 

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Contents HT-R391 En-2 En-3 PrecautionsEn-4 For models having a power cord with a polarized plugSur les modèles dont la fiche est polarisée Installing the batteries Aiming the remote controller Supplied AccessoriesEn-5 Table of Contents En-7 FeaturesEn-8 Front & Rear PanelsFront Panel Display En-9En-10 Remote Control jackRear Panel En-11 Remote ControllerControlling the AV Receiver En-12 Connecting the AV ReceiverConnecting Your Speakers Connecting the Speaker CablesFront speakers Center speaker Surround speakers Speaker ConfigurationEn-13 Number of speakersEn-14 Speaker Connection PrecautionsAV Cables and Jacks Connecting AV componentsEn-15 About AV ConnectionsJack Components Connecting Components with HdmiEn-16 Audio Return Channel ARC functionAssignment can be changed pages 39 Connecting Your ComponentsHow to record a video source En-17Connecting a Recording Component Connecting Onkyo uComponentsEn-18 Connecting the Power Cord Connecting the AntennasEn-19 En-20 Turning On/Off the AV ReceiverTurning On Turning Off En-21 PlaybackPlaying the Connected Component En-22 Controlling Contents of USB DevicesUnderstanding Icons on the Display Extended Mode ControlStandard Mode Control En-23Playing a USB Device En-24Press Enter Listening to AM/FM Radio Using the TunerTuning into Radio Stations En-25Using RDS excluding North American and Brazilian models Presetting AM/FM StationsEn-26 Finding Stations by Type PTY En-27Displaying Radio Text RT Listening to Traffic News TPSelecting Listening Modes Using Basic FunctionsUsing the Listening Modes En-28Input Source En-29About Listening Modes Explanatory Notes a bOnkyo-Original DSP Listening Modes En-30Listening Modes En-31Neo6 En-32En-33 Using the Home MenuSelecting Speakers a and B Displaying Source Information Using the Sleep TimerSetting the Display Brightness En-34Muting the AV Receiver Using the Music OptimizerEn-35 Changing the Input DisplayAV Recording Using HeadphonesEn-36 RecordingExplanatory Notes On-screen SetupCommon Procedures in Setup Menu En-37Menu item Setting target Setup menu itemsEn-38 Component Component Video Input Input selector Default assignmentEn-39 Hdmi InputCrossover Crossover Frequency En-40Front Center*1, Surround*1Sp Distance Speaker Distance En-41Level Cal Level Calibration Multiplex/Mono Audio AdjustTheater-Dimensional En-42Audio Selector Source SetupPreset Name For Input Selector En-43Hardware En-44Hdmi Through Hdmi SetupEn-45 Hdmi Ctrl RihdSpeaker Levels Using the Audio SettingsEn-46 Tone ControlCinemaFILTER En-47Late Night Music OptimizerRI Dock Using the Onkyo DockIPod/iPhone Playback via Onkyo Dock En-48Without the RI Control En-49Controlling Your iPod/iPhone With the RI ControlControlling Other Onkyo Components Preprogrammed Remote Control CodesEntering Remote Control Codes Remote Control Codes for Onkyo Components Connected via uResetting the Remote Controller Resetting the Remote Mode ButtonsEn-51 Blu-ray Disc player / HD-DVD player operation En-52Controlling Other Components Controlling a Blu-ray Disc/DVD Player, HD DVD PlayerE/r, Enter Number +10 En-53CD player / CD recorder / MD recorder operation Cassette tape deck operationAV receiver turns off unexpectedly TroubleshootingEn-54 Can’t turn on the AV receiverEn-55 En-56 En-57 En-58 En-59 Connection Tips and Video Signal PathFor p-compatible TV Using an RIHD- compatible TV, Player, or RecorderEn-60 Players/RecordersEn-61 How to connect and setupConfirm the connecting and setting Confirm the settingsEn-62 About HdmiEn-63 USB FeaturesEn-64 License and Trademark InformationColor is a trademark of Sony Corporation En-65 SpecificationsEn-66 MemoEn-67 4 0 1 0 4 En-1 Supplied AccessoriesPart Names Wall Mounting Before Using the Home Theater Speaker PackageUsing the Rubber Stoppers for a More Stable Platform Using the Floor Pads for SubwooferCenter speaker SKC-391/SKC-391C Connecting the SpeakersEnjoying Home Theater Front left and right speakers SKF-391Center Speaker SpecificationsPassive Subwoofer SKW-391 Front Speakers SKF-391Enceinte avant SKF-391 Enceinte surround SKR-391 Accessoires fournisFr-1 Noms des piècesFixation au mur Fr-2Avant d’utiliser l’Ensemble d’enceintes du Home cinéma Utilisation des tampons de protection pour le subwooferPrécautions concernant le branchement des enceintes Fr-3Vivez une expérience cinématographique à domicile Branchement des enceintesEnceinte centrale Caractéristiques techniquesSubwoofer passif SKW-391 Enceintes avant SKF-391

HT-R391, HTS3500 specifications

The Onkyo HTS3500 and HT-R391 are two standout products in the world of home theater systems, designed to elevate your audio and visual experience right in the comfort of your living room. Both models showcase Onkyo's commitment to delivering high-quality sound and an array of features that cater to music and movie lovers alike.

The Onkyo HTS3500 is a 5.1 channel home theater system, combining an AV receiver with powerful speakers to create an immersive audio environment. It supports Dolby TrueHD and DTS-HD Master Audio, ensuring that you hear every detail with cinematic clarity. The system comes equipped with six HDMI inputs, allowing for easy connectivity with various devices such as gaming consoles, Blu-ray players, and streaming devices. One notable feature is the streamlined installation process, aided by Onkyo's AccuEQ technology. This room calibration feature adjusts the sound settings based on your room's acoustics, ensuring optimal sound quality tailored to your environment.

On the other hand, the HT-R391 is a more compact 5.1 channel receiver which maintains many of the critical attributes of its bigger counterpart. It is praised for its power output and versatility, making it an ideal choice for those who have limited space but still desire a rich auditory performance. The HT-R391 provides a solid 70 watts per channel, creating robust sound for movies, music, and games. It also supports various audio formats, including MP3, WMA, and FLAC, so you can enjoy your digital music in high fidelity.

Both systems feature built-in Bluetooth, allowing seamless streaming from smartphones and tablets. The user-friendly remote control enhances the overall experience, enabling quick and easy access to various inputs and settings without hassle. The overall design is sleek and modern, ensuring that these systems will fit nicely in any home decor.

In conclusion, the Onkyo HTS3500 and HT-R391 are excellent choices for anyone seeking high-quality home theater experiences. With advanced audio technologies, ease of use, and stylish aesthetic, these systems significantly enhance your entertainment experience, making them worthy additions to any home cinema setup. Whether you're watching your favorite films or enjoying music, Onkyo's commitment to excellence shines through in these remarkable products.