Onkyo HTS3500, HT-R391 instruction manual Troubleshooting, En-54, Can’t turn on the AV receiver

Page 54

Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down VCR/DVR, press

8ON/STANDBY. “Clear” will appear on the AV receiver’s display and the AV receiver will enter standby mode.

Note that resetting the AV receiver will delete your radio presets and custom settings.

Remote indicator

RECEIVER

HOME

To reset the remote controller to its factory defaults, while holding down RECEIVER, press and hold down HOME until the remote indicator lights (about 3 seconds). Within 30 seconds, press RECEIVER again.

The on-screen menus appear only on a TV that is connected to the HDMI OUT. If your TV is connected to other video outputs, use the AV receiver’s display when changing settings.

Power

■ Can’t turn on the AV receiver

Make sure that the power cord is properly plugged

—

into the wall outlet.

 

Unplug the power cord from the wall outlet, wait five — seconds or more, then plug it in again.

■The AV receiver turns off unexpectedly

The AV receiver will automatically enter standby

44

mode when Auto Standby has been set and launches.

 

■The AV receiver turns off and after restoring the power, it turns off again

The protection circuit has been activated. Remove the 14 power cord from the wall outlet immediately. Make sure that all speaker cables and input sources are properly connected, and leave the AV receiver with

its power cord disconnected for 1 hour. After that, reconnect the power cord and turn the power on. If the AV receiver turns off again, unplug the power cord and contact your Onkyo dealer.

Caution: If “CHECK SP WIRE” appears on the AV receiver’s display, the speaker cables may be shorting.

WARNING

If smoke, smell or abnormal noise is produced by the AV receiver, unplug the power cord from the wall outlet immediately and contact your Onkyo dealer.

En-54

Appendix

Audio

■ There’s no sound, or it’s very quiet

Press SPEAKERS A or B to turn on the speaker

33

indicator that you want to output sound.

 

 

 

Make sure that the digital input source is selected

40

properly.

 

Make sure that all audio connecting plugs are pushed

15

in all the way.

 

 

 

Make sure that the inputs and outputs of all

16-18

components are connected properly.

 

Make sure that the polarity of the speaker cables is

14

correct, and that the bare wires are in contact with the

 

metal part of each speaker terminal.

 

 

 

Make sure that the input source is properly selected.

21

Make sure that the speaker cables are not shorting.

14

 

 

Check the volume. The AV receiver is designed for

—

home theater enjoyment. It has a wide volume range,

 

allowing precise adjustment.

 

If the MUTING indicator is flashing on the AV

35

receiver’s display, press the remote controller’s

 

MUTING to unmute the AV receiver.

 

 

 

While a pair of headphones is connected to the

36

PHONES jack, no sound is output from the speakers.

 

If there’s no sound from a DVD player connected to

—

an HDMI IN, check the DVD player’s output

 

settings, and be sure to select a supported audio

 

format.

 

 

 

Check the digital audio output setting on the

—

connected device. On some game consoles, such as

 

those that support DVD, the default setting is off.

 

With some DVD-Video discs, you need to select an

—

audio output format from a menu.

 

 

 

If your turntable uses an MC cartridge, you must

—

connect an MC head amp, or an MC transformer.

 

Make sure that none of the connecting cables are

—

bent, twisted, or damaged.

 

 

 

Not all listening modes use all speakers.

29

Specify the speaker distances and adjust the

41

individual speaker levels.

 

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Contents HT-R391 En-2 Precautions En-3For models having a power cord with a polarized plug En-4Sur les modèles dont la fiche est polarisée Supplied Accessories Installing the batteries Aiming the remote controllerEn-5 Table of Contents Features En-7Front & Rear Panels En-8Front Panel En-9 DisplayRemote Control jack En-10Rear Panel Remote Controller En-11Controlling the AV Receiver Connecting the Speaker Cables Connecting the AV ReceiverConnecting Your Speakers En-12Number of speakers Speaker ConfigurationEn-13 Front speakers Center speaker Surround speakersSpeaker Connection Precautions En-14About AV Connections Connecting AV componentsEn-15 AV Cables and JacksAudio Return Channel ARC function Connecting Components with HdmiEn-16 Jack ComponentsEn-17 Connecting Your ComponentsHow to record a video source Assignment can be changed pages 39Connecting Onkyo uComponents Connecting a Recording ComponentEn-18 Connecting the Antennas Connecting the Power CordEn-19 Turning On/Off the AV Receiver En-20Turning On Turning Off Playback En-21Playing the Connected Component Controlling Contents of USB Devices En-22En-23 Extended Mode ControlStandard Mode Control Understanding Icons on the DisplayEn-24 Playing a USB DevicePress Enter En-25 Using the TunerTuning into Radio Stations Listening to AM/FM RadioPresetting AM/FM Stations Using RDS excluding North American and Brazilian modelsEn-26 Listening to Traffic News TP En-27Displaying Radio Text RT Finding Stations by Type PTYEn-28 Using Basic FunctionsUsing the Listening Modes Selecting Listening ModesExplanatory Notes a b En-29About Listening Modes Input SourceEn-30 Onkyo-Original DSP Listening ModesEn-31 Listening ModesEn-32 Neo6Using the Home Menu En-33Selecting Speakers a and B En-34 Using the Sleep TimerSetting the Display Brightness Displaying Source InformationChanging the Input Display Using the Music OptimizerEn-35 Muting the AV ReceiverRecording Using HeadphonesEn-36 AV RecordingEn-37 On-screen SetupCommon Procedures in Setup Menu Explanatory NotesSetup menu items Menu item Setting targetEn-38 Hdmi Input Input selector Default assignmentEn-39 Component Component Video InputCenter*1, Surround*1 En-40Front Crossover Crossover FrequencyEn-41 Sp Distance Speaker DistanceLevel Cal Level Calibration En-42 Audio AdjustTheater-Dimensional Multiplex/MonoEn-43 Source SetupPreset Name For Input Selector Audio SelectorEn-44 HardwareHdmi Ctrl Rihd Hdmi SetupEn-45 Hdmi ThroughTone Control Using the Audio SettingsEn-46 Speaker LevelsMusic Optimizer En-47Late Night CinemaFILTEREn-48 Using the Onkyo DockIPod/iPhone Playback via Onkyo Dock RI DockWith the RI Control En-49Controlling Your iPod/iPhone Without the RI ControlRemote Control Codes for Onkyo Components Connected via u Preprogrammed Remote Control CodesEntering Remote Control Codes Controlling Other Onkyo ComponentsResetting the Remote Mode Buttons Resetting the Remote ControllerEn-51 Controlling a Blu-ray Disc/DVD Player, HD DVD Player En-52Controlling Other Components Blu-ray Disc player / HD-DVD player operationCassette tape deck operation En-53CD player / CD recorder / MD recorder operation E/r, Enter Number +10Can’t turn on the AV receiver TroubleshootingEn-54 AV receiver turns off unexpectedlyEn-55 En-56 En-57 En-58 Connection Tips and Video Signal Path En-59Players/Recorders Using an RIHD- compatible TV, Player, or RecorderEn-60 For p-compatible TVConfirm the settings How to connect and setupConfirm the connecting and setting En-61About Hdmi En-62USB Features En-63License and Trademark Information En-64Color is a trademark of Sony Corporation Specifications En-65Memo En-66En-67 4 0 1 0 4 Supplied Accessories En-1Part Names Using the Floor Pads for Subwoofer Before Using the Home Theater Speaker PackageUsing the Rubber Stoppers for a More Stable Platform Wall MountingFront left and right speakers SKF-391 Connecting the SpeakersEnjoying Home Theater Center speaker SKC-391/SKC-391CFront Speakers SKF-391 SpecificationsPassive Subwoofer SKW-391 Center SpeakerNoms des pièces Accessoires fournisFr-1 Enceinte avant SKF-391 Enceinte surround SKR-391Utilisation des tampons de protection pour le subwoofer Fr-2Avant d’utiliser l’Ensemble d’enceintes du Home cinéma Fixation au murBranchement des enceintes Fr-3Vivez une expérience cinématographique à domicile Précautions concernant le branchement des enceintesEnceintes avant SKF-391 Caractéristiques techniquesSubwoofer passif SKW-391 Enceinte centrale

HT-R391, HTS3500 specifications

The Onkyo HTS3500 and HT-R391 are two standout products in the world of home theater systems, designed to elevate your audio and visual experience right in the comfort of your living room. Both models showcase Onkyo's commitment to delivering high-quality sound and an array of features that cater to music and movie lovers alike.

The Onkyo HTS3500 is a 5.1 channel home theater system, combining an AV receiver with powerful speakers to create an immersive audio environment. It supports Dolby TrueHD and DTS-HD Master Audio, ensuring that you hear every detail with cinematic clarity. The system comes equipped with six HDMI inputs, allowing for easy connectivity with various devices such as gaming consoles, Blu-ray players, and streaming devices. One notable feature is the streamlined installation process, aided by Onkyo's AccuEQ technology. This room calibration feature adjusts the sound settings based on your room's acoustics, ensuring optimal sound quality tailored to your environment.

On the other hand, the HT-R391 is a more compact 5.1 channel receiver which maintains many of the critical attributes of its bigger counterpart. It is praised for its power output and versatility, making it an ideal choice for those who have limited space but still desire a rich auditory performance. The HT-R391 provides a solid 70 watts per channel, creating robust sound for movies, music, and games. It also supports various audio formats, including MP3, WMA, and FLAC, so you can enjoy your digital music in high fidelity.

Both systems feature built-in Bluetooth, allowing seamless streaming from smartphones and tablets. The user-friendly remote control enhances the overall experience, enabling quick and easy access to various inputs and settings without hassle. The overall design is sleek and modern, ensuring that these systems will fit nicely in any home decor.

In conclusion, the Onkyo HTS3500 and HT-R391 are excellent choices for anyone seeking high-quality home theater experiences. With advanced audio technologies, ease of use, and stylish aesthetic, these systems significantly enhance your entertainment experience, making them worthy additions to any home cinema setup. Whether you're watching your favorite films or enjoying music, Onkyo's commitment to excellence shines through in these remarkable products.
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