Sceptre Technologies X195 user manual Troubleshooting, Guide book

Models: X195

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SCEPTRE X195 HDTV User Manual

Troubleshooting

The following table contains the common problems and the solutions to these problems. Please check this list before you contact the technicians.

Problems

Solutions

 

Connect power cord correctly.

NO PICTURE

Turn on power.

Connect video cable correctly.

 

Select the input signal source with proper cable connection with the

 

source button.

ABNORMAL COLORS

Match the colors on the cables to the ports off the back of the television.

I.E. red cable to red colored port.

PICTURE IS TOO DARK

Adjust your contrast, brightness and lamp settings from the OSD Menu.

AUDIO ONLY NO

Make sure you have connected both your video and audio cables.

PICTURE

 

 

The TV’s tuner signal must not be lower than 65 %.

PICTURE ONLY NO

Make sure the audio cable is connected.

AUDIO

Readjust your volume via the remote control.

 

The TV’s tuner signal must not be lower than 65 %.

 

Turn off the TV, unplug it from the socket. Remove the batteries out of

 

the remote for 30 minutes. Press the remote buttons and the power

REMOTE CONTROL

button randomly for a good 2 seconds, and then reinstall the batteries.

DOES NOT WORK

Try the remote to see if it works.

 

The TV’s remote sensor is also housed in the same place as the power

 

indicator light. Please make sure there is line of sight from the remote

 

control’s front sensor to the remote sensor of the TV.

CANNOT RECEIVE

The TV’s tuner signal must not be lower than 65 %. Change the

SUFFICIENT

direction of your antenna and rescan your channels. If you have cable

CHANNELS THROUGH

call up your cable company and ask about signal strength of your local

THE ATSC/NTSC

cable.

TUNER

 

 

Please adjust your picture setup and make sure the saturation and the

NO COLOR

RGB are not turned all the way down.

 

The TV’s tuner signal must not be lower than 65 %. Check your signal.

 

 

WEAK SIGNAL OR NO

The TV’s tuner signal must not be lower than 65 %. Change the

PROGRAM SYMBOL

direction of your antenna and rescan your channels. If you have cable

ON SCREEN

call up your cable company and ask about signal strength of your local

 

cable.

TV’S UNIVERSAL

This television follows SONY’s universal remote code. To find the

REMOTE CODE

actual code you must read through your own universal remote’s

 

guide book.

TV CHANNELS ARE

Check your auto lock function’s settings inside the OSD. You may have

BLOCKED

locked up some channels but forgot about them.

UNIVERSAL REMOTE

This TV follows SONY’s universal remote code. Please check your hand

CODE

book for SONY’s codes then apply them.

THE TV TURNS ON OR

This TV is a High Definition liquid crystal display panel TV. It requires a

OFF SLOWLY AND THE

few more seconds than normal TVs to power up and show the picture.

SCREEN SHOWS UP

 

SLOWLY

 

NO SOUND ON PC

Make sure you have a 3.5 mm mini-jack cable connected from your pc’s

 

sound output to the TV’s VGA STEREO INPUT.

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Page 34
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Sceptre Technologies X195 user manual Troubleshooting, Guide book