39
Appendices
Troubleshooting
If you experience a problem with your Acer projector, refer to the following troubleshooting guide. If the problem persists, please contact your local reseller or service center.
Image Problems and Solutions
# | Problem |
|
| Solution |
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| |
1 | No image appears | • | Make sure all the cables are correctly connected as | |
| onscreen |
| described in the "Getting Started" section. | |
|
| • | Ensure none of the connector pins are bent or | |
|
|
| broken. | |
|
| • | Check if the projection lamp has been securely | |
|
|
| installed. Please refer to the "Replacing the Lamp" | |
|
|
| section. | |
|
| • | Make sure the projector is switched on. | |
|
|
|
| |
2 | Partial, scrolling | • | Press "RESYNC" on the control panel or remote | |
| or incorrectly |
| control. | |
| displayed image | • | For an incorrectly displayed image: | |
| (For PC (Windows | |||
| 95/98/2000/XP/ |
| • | Open "My Computer > Control Panel," and |
| Win7/Vista)) |
| • | then |
|
|
| Select the "Settings" tab. | |
|
|
| • | Verify that your display resolution setting is |
|
|
|
| lower than or equal to 1600 x 1200 or 1920 x |
|
|
| • | 1080. |
|
|
| Click the "Advanced Properties" button. | |
If the problem still appears, change the monitor display you are using and follow the steps below:
•Verify that the resolution setting is lower than or equal to 1600 x 1200 or 1920 x 1080.
•Click the "Change" button under the "Monitor" tab.
•Click "Show all devices > Standard monitor types" under the SP box, and choose the resolution mode you need under the "Models" box.
•Verify that the resolution setting of the monitor display is lower than or equal to 1600 x 1200 or 1920 x 1080.