Acer PD523P, PD527 series, PD525P manual Troubleshooting, Problem No image appears on screen

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Appendices

Troubleshooting

If you experience trouble with the projector, refer to the following information. If the problem persists, please contact your local reseller or service center.

Problem: No image appears on screen.

Ensure all the cables and power connections are correctly and securely connected as described in the “Installation” section.

Ensure the pins of connectors are not crooked or broken.

Check if the projection lamp has been securely installed. Please refer to the “Replacing the lamp” section.

Make sure you have removed the lens cap and the projector is switched on.

Ensure that the “Hide” feature is not enabled.

Problem: Partial, scrolling or incorrectly displayed image.

Press the “Resync” button on the Remote Control.

If you use a PC:

If the resolution of your computer is higher than 1024 x 768. Follow the steps outlined below to reset the resolution.

For Windows 3.x:

1.In the Windows Program Manager, click the “Windows Setup” icon in the Main group.

2.Verify that your display resolution setting is less than or equal to 1024 x 768.

For Windows 95, 98, 2000, XP:

1.Open “My Computer” icon, the “Control Panel” folder, and then double click on the “Display” icon.

2.Select the “Setting” tab.

3.In the “Desktop Area” you will find the resolution setting. Verify that the resolution setting is less than or equal to 1024 x 768 resolution.

If the projector is still not projecting the whole image, you will also need to change the monitor display you are using. Refer to the following steps.

4.Follow the above steps 1-2. Click on the “Advanced Properties” button.

5.Select the “Change” button under the “Monitor” tab .

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Contents Manual for Disposal instructions Table of Contents Connecting to the WPG for the first time Usage Notice PrecautionsDon’t Introduction Product FeaturesPackage Overview IntroductionMain Unit Product OverviewControl Panel Below items are for PD525PW/PD527W only Connection PortsRemote Control with Laser Pointer Connecting the Projector InstallationInternet For Wireless functionPowering On the Projector Powering On/Off the ProjectorPowering Off the Projector Adjusting the Projector Image Height Adjusting the Projected ImageAdjusting Projection Image Size Adjusting the Projector Zoom / FocusControl Panel & Remote Control Freeze Laser ButtonHide Aspect RatioVolume Empowering KeyUp Computer mode only Down Computer mode onlyVideo Wireless for PD525PW/PD527W onlyComponent Languagefor PD523PD/PD525PD/PD527D onlyOn Screen Display Menus How to operateColor Temperature Display ModeBrightness ContrastDegamma White SegmentColor R Color GKeystone Aspect RatioProjection Position Vertical Position Position Horizontal PositionFrequency TrackingAuto ShutdownMinutes ECO ModeSource Lock Menu LocationAcer eOpening Management is a PC utility Reset Lamp Hour ResetLamp Hour Elapse Lamp RemindingPower On/Off Volume VolumeAlarm Volume MuteTimer Period Timer StartTimer Volume Timer DisplayLanguage Language Computer / Video ModeIntroduction Wireless projectionConnecting to the WPG for the first time Setting up your WPGDownloading the software Wireless projection Connecting to a projector Using the audio function Wireless projection Configuration password setup Configuring your Acer WPGProjector ID Wireless projection Network settings Upgrade firmwareProjector remote control Projection controlsHotkey explanation Troubleshooting Problem No image appears on screenProblem Partial, scrolling or incorrectly displayed image Problem Image is unstable or flickering Problem Image has vertical flickering barProblem Image is out of focus Problem Image is reversed Problem The image is outstretched when displaying 169 DVDProblem Lamp burns out or makes a popping sound Problem LED lighting messageReplacing the lamp Lamp Changing ProcedureProblem Message Reminders 10/100M Ethernet for /PD525PW/PD527W only SpecificationsAnalog Digital Compatibility ModesFCC notice Regulation & safety noticesRemarque à l’intention des utilisateurs canadiens Important safety instructions Radio device regulatory notice General FCC RF safety requirement