LG Electronics 38WR50MS owner manual Troubleshooting, No image is displayed, Problem Resolution

Page 52

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52TROUBLESHOOTING

TROUBLESHOOTING

No image is displayed

Problem	Resolution
Is the product power cord	yy See if the power cord is properly connected to the outlet.
connected?
Is the power indicator light on?	yy See if the power switch is turned on.
	yy May need service.
Power is on but the screen	yy Adjust brightness and contrast again.
appears extremely dark.	yy Backlight may need repair.
The power indicator amber?	yy If the product is in power saving mode, move the mouse or press any
	key.
	yy Turn both devices off and then back on.
Does the 'Invalid Format'	yy The signal from the PC (video card) is out of the vertical or horizontal
message appear?	frequency range of the product. Adjust the frequency range by
	referring to the Specifications in this manual.
	* Maximum resolution
	RGB : 1920 x 1080 @ 60 Hz
	HDMI/DVI/DP : 1920 x 1080 @ 60 Hz
Does the 'No signal' message	yy The signal cable between PC and product is not connected. Check
appear?	the signal cable.
	yy Press the 'INPUT' menu in the remote Control to check the input
	signal.

'Unknown Product' message appears when the product is connected.

	Problem		Resolution
Did you install the driver?		yy See if the plug&play function is supported by referring to the video
			card user manual.

	'Key Lock On' message appears.

	Problem		Resolution
The 'Key Lock On' message		yy The Lock function prevents the OSD settings from being changed
appears when pressing the			inadvertently. To release the lock, go to Menu and Option and disable
Menu button.			the Key Lock option.

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Contents Monitor Signage Contents Controlling the Multiple Product Licenses Accessories Assembling and PreparingScreen Marks Screen Buttons Power Indicator PartsConnection panel Screen Marks DescriptionStorage Method for Panel Protection Correct Method Incorrect MethodInstalling on a wall External Equipment Setup Remote Control Volume Up / DownA Button Toggles between numerical and alphabetical Number and Alphabet buttonsNavigation buttons Scrolls through menus or One step in user interactionReturns to Monitor set FunctionDisplaying the device name connected to an input port Connecting to a PC Using the Monitor SETRGB connection DVI connection Hdmi connectionDisplay Port connection IR Receiver connectionSelecting an image mode Adjusting the screenCustomizing image options Selecting an sound mode Adjusting the soundCustomizing PC display options Adjusting aspect ratio Using additional optionsCustomizing sound options Just Scan Using the input list Selecting an input sourceDVI-D Display PortSelect IP Auto Setting or IP Manual Setting Connecting to a wired networkEntertainment Tips for Network setting Network StatusTing the network Close Return to the previous menuConnecting USB storage devices Browsing files Photo ListSupported file format RP,TP,ASF,WMV,FLVViewing movies Not affect Photo List and Music List Video Play., Set Video. or Set Audio.Music List excluding Movie List Menu Description Picture Size AudioLanguage SubtitleViewing photos Photo ListUsing photo options Options Number of selected photosPhoto options BGMTransition Effect Option Listening to music Music ListControl playback by using the following buttons Tips for playing music filesViewing the Contents List DivX VOD Guide DivX VOD RegistrationUsing PIP/PBP Movie ListPhoto List PIP/PBPCustomizing Settings Accessing the main menusPicture settings PictureBasic image options ScreenAdvanced Control Audio settings AudioTime settings TimeOption settings OptionKey Lock Product/ServiceInfo Mode PBPPicture By Picture Displays the SubPosition Top left Top rightPicture ID RS232C cableNetwork settings NetworkMaking Connections HD ReceiverSpeaker Camcorder/ Camera Gaming deviceBack of the product Not included Connecting to a USB Connecting to the LANLAN connection RGB Cable Daisy Chain MonitorsDVI Cable Problem Resolution TroubleshootingNo image is displayed After-image appears on the product Screen image looks abnormalAudio function does not work Screen color is abnormal Specifications Applicable only for models that support the speakersRGB PC supported mode HDMI/DVI/Display PortPC supported modeDTV Mode Resolution Horizontal Vertical FrequencykHz FrequencyHzIR Codes Code Hexa FunctionConnecting the cable RS-232C ConfigurationsControlling the Multiple Product Communication ParameterCommand Data Command reference listHexadecimal FFH Transmission Transmission / Receiving protocolAcknowledgement Power Command k a Energy Saving Command j qPicture Mode Command d x To select the picture mode Aspect Ratio Command k c To adjust the screen formatSharpness Command k k Video input only Brightness Command k h Tint Command k j Video input onlyColor Command k i Video input only Position Command f q Size Command f s To set the Horizontal size Auto Configuration Command j uBalance Command k t To adjust balance Sound Mode Command d y To select the sound modeBass Command k s Volume Control Command k f Speaker Command d Time 1Year/ Month/ Day Command f aVolume Mute Command k e To select screen mute on/offSleep Time Command f f To set sleep time Power On Delay Command f hLanguage Command f i To set language for OSD ISM mode Command j pFail Over Select Command m i To set the Fail Over function Fail Over Input Select Command m j To select fail over modeReset Command f k DPM Select Command f jOSD Select Command k l Key Command m cSerial No.Check Command f y To read the serial numbers Backlight Command m g To adjust screen backlight Model