Mitsubishi Electronics MAM-AM6 PIN OK, no network, MAM not logged, PIN incorrect, MAM not logged

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Operating the GSM Modem

Configuration and projects

 

 

7.4.3PIN OK, no network, MAM not logged in

The MAM cannot be logged in if there is no network reception available for the provider con- cerned, even if the PIN that has been entered in the project for the inserted SIM card is correct. The Line LED will not flash and will remain off.

The Line LED will flash again, if the reception quality is sufficient, by using a stronger antenna for example.

7.4.4PIN incorrect, MAM not logged in

If the PIN that has been entered in the project for the inserted SIM is incorrect, the MAM will not be able to log in, and will indicate this by causing the Process, Line and Mail-out LEDs to flash.

The same will happen if after initial commissioning or after a factory reset no project and there- fore no PIN is loaded onto the MAM.

Ensure that a valid SIM card was inserted, that it is seated correctly and the PIN used is correct.

7.4.5SIM card disabled, entry of the SUPER PIN

If the PIN was entered incorrectly 3x,the SIM card will be disabled. The card can be unlocked again by entering the SUPER PIN. To do this, insert the disabled SIM card into a mobile phone and enter the SUPER PIN and PIN as described in the operating instructions. Once the mobile phone has logged in properly with the SIM card, the unlocked SIM card can then be reinserted in the Mitsubishi Alarm Modem.

7.4.6SIM Card Service Center

Additionally, use a mobile phone to check if the SMSC (Short Message Service Center) number ist stored on the SIM card. If not so, sending SMS from the Mitsubishi Alarm Modem will not be possible. In that case, contact your mobile service provider for details on how to store this num- ber on the SIM card.

7.4.7Caution in border regions: Logging in abroad

Like a mobile phone, the MAM also searches for the strongest mobile network provider in the area. In areas up to 10 kilometers from international borders, this may be a foreign mobile phone provider. Considerably higher costs may be incurred if the MAM logs into one of these (roam- ing). Moreover, problems may also occur with the sending of SMS messages and e-mails. You can prevent the logging into “foreign” networks by allocating a “home network” to the SIM card.

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MITSUBISHI ELECTRIC

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Contents Draft Page About this Manual Page Alarm Modems AM and GM series Art-NoMitsubishi Electric Intended Target Audience Security AdviceSafety instructions Proper useMitsubishi Electric Function overview Mitsubishi Alarm Modems at a GlanceInstallation and Mounting InterfacesCommunication with a PLC Power supply Operation Configuration and projectsSoftware AppendixState-Of-The-Art Communication Mitsubishi Alarm Modems at a GlanceCommunicating possibilities with the Mitsubishi Alarm Modem Easy To RetrofitFunction overview Alarming with acknowledgmentRemote switching via SMS and Express-E-Mail Integrated PLC protocolsSecure Login Teleservice via PCPump alarm application example Pump alarmAlarm Modem GSM Installation and MountingOverview of the Connectors Tab -1Description of the connectors of the Alarm Modem GSMDescription of the connectors of the Alarm Modem 56k Alarm Modem 56kOverview of all connectors of the Alarm Modem 56k RS 485/422 with MAM-AM24Meaning of the LEDs Tab -3Meaning and function of the LEDsMounting Modem mounted on the DIN railConnecting the GSM antenna only GM series Inserting the SIM card only GM series Push down the button until the card holder is releasedMitsubishi Alarm Modem supports the a/b leads 3 Testing the Telephone ConnectionClip Feature Connection to the Telephone Network only AM seriesInterfaces COM1 RS232 JackCOM2 RS232 Plug Alpha XL Mitsubishi Alpha XL and Mitsubishi FX at RS232RS485 / RS422 Mitsubishi FX1S, FX1N, FX2N, and FX2NCAccess to the DIP switches 6Position of the DIP switches under the terminal coverRS485 2-wire connection 2-wire bus system, half-duplex Setting the operating mode on the DIP switchTab -1Setting the operating mode on the DIP switch Operating modeRS485 4-wire connection 4-wire bus system, full-duplex Mitsubishi FX at RS485/422Power supply Ensure that the screws are seated correctlyMemory test Self-test after power upOperation Tab -1LEDs during the self-testMitsubishi Alarm Modem is operational Line-LED when functioning correctly only GM seriesLoading projects in the MAM Configuration and projectsInitial configuration Loading projects remotely on the MAMPIN OK, no network, MAM not logged SIM card disabled, entry of the Super PINSIM Card Service Center PIN incorrect, MAM not loggedUsing MAM without MX-MAE Operating modes Modem Mode and TiXML ModeAlarm Editor MX-MAE activates the correct mode TiXML ModeActivating Modem Mode Activating/deactivating Modem ModeSending commands to the MAM Deactivating Modem Mode, activating TiXML ModeMX Mitsubishi Alarm Editor MX-MAE Secure Login Access ProtectionSoftware Remote Access PLC driver in the Mitsubishi Alarm Modem Communication with a PLCMain functions Technical data of the MAM seriesAppendix System architectureFirmware Technical specifications GM seriesTechnical specifications AM series Serial interfacesFeature Data General DataTab -7General data Factory Reset LEDs, Reset, Update, Error DiagnosticsLEDs in the event of faults only GM series LEDs on restartTab -11LEDs during Factory Reset and restart Firmware-UpdateLEDs during factory reset and restart Tab -10LEDs during Firmware-UpdateMobile networks in Europe USA worldwide AccessoriesAccessories Description Pin assignmentDimensions GM seriesService Power AM seriesMAM-GMx Mitsubishi Alarm Modems GSM with RS232 and RS485 TerminalsMAM-AMx Mitsubishi Alarm Modems 56k with RS232 and RS485 MAM-AM6 MAM-AM20Index PLCIndex Mitsubishi Alarm Modem Headquarters
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