Mitsubishi Electronics Troubleshooting, Verify if the A111 card is installed correctly

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Chapter 4 Troubleshooting

Chapter 4 - Troubleshooting

4. Troubleshooting

The following troubleshooting guides provide answers to some of the more common problems, which you may encounter while installing or using the A111 Wireless Card Adaptor. If you encounter difficulties that are not mentioned in this section, please contact Diamond Digital Technical Support.

Verify if the A111 card is installed correctly.

When the A111 card setup is complete, you can verify if the driver has been setup properly. Right click My Computer, select Properties, click the Hardware tab and select the Device Manager button. Next, double-click the Network adapters icon; you should see A111 802.11g Network Adaptor with an icon of an expansion card. There should not be a “!” or “?” (problem) or “x” (disabled) symbol over this icon.

There is a yellow exclamation mark or a yellow question mark in Device Manager in front of my A111 card.

To resolve the problem, you should update/reinstall the A111 card driver. In Device Manager, right click the A111 802.11g Network Adapter, select Properties, and select Driver tab. Click on Update Driver button, then follow the “Update Device Driver Wizard” to complete the driver installation.

Cannot connect to any Access Points

Follow the procedure below to configure your A111 card.

a.Verify that the Network Type is in Infrastructure mode.

b.Verify that the SSID of your A111 card is set to the same SSID of an Access Point.

c.Verify that the Encryption type is the same as that of an Access Point. If you enabled WEP encryption, you must also set the same WEP Keys on both sides.

34	A111 Wireless Card Adaptor

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Contents Wireless Card Adaptor User’s Manual A111 Wireless Card Adaptor Disclaimer Installation InstallationProceduresSystem Requirements Installation Installing the A111 utilities and driver ClickInstallA111WLANCardUtilities/DriverConfiguring the Wlan utility Quick Start Select Soft AP Mode Soft AP Windows XP OnlyAccess Control Soft AP Access Control and WDSAccess Control and WDS Settings Network Range ExtensionTo disable this function LNK Link LED Reading the A111 Status IndicatorsACT Activity LED Reference ChapterOverviewAdditional Reference Windows XP Wireless Options A111ControlCenter Using the Control Center TaskbarStarting the Control Center manually Reference Wireless Status Icons on the taskbar Reference Taskbar Icon Right Menu Taskbar Icon Launch Wireless SettingsTaskbar Icon Left Menu Starting Wireless Settings Wireless Settings UtilityStatus Status Tab Current Channel Reference Association StateMAC address Current Data RateReference Radio State Activate ConfigurationSave as Profile Frame Sent/Received Frame ErrorStatus Connection Tab Connection QualityStatus IP Config Tab ButtonNetwork Type Config Basic TabAs Wireless LAN Network Name SsidData Rate Reference ChannelOthers Data encryption WEP enabled Config Encryption TabWireless Network Key Default Key Two ways to assign WEP keysReference 64/128-bit versus 40/104-bit Survey Site Survey Tab ButtonsAbout Version Info Tab Exit Wireless Settings Link StateAd Hoc Software Reference Windows XP Wireless Properties Wireless Properties ChapterReference Windows XP Wireless Properties Cannot connect to any Access Points TroubleshootingVerify if the A111 card is installed correctly Verify that the Network Type is in Infrastructure modeBad link quality or bad signal strength Cannot connect to a Station A111 CardGlossary Cofdm for 802.11a or 802.11g Default KeyDevice Name DSL Modem Digital Subscriber Line Dhcp Dynamic Host Configuration ProtocolDNS Server Address Domain Name System Direct-Sequence Spread Spectrum for 802.11bEncryption Extended Service Set ESSEssid Extended Service Set Identifier EthernetIeee Ieee 802.11a 54Mbits/secIeee 802.11g ISP Internet Service ProviderIeee 802.11b 11Mbits/sec InfrastructureNAT Network Address Translation MAC Address Media Access ControlLAN Local Area Network NIC Network Interface CardPreamble Ssid Service Set IdentifierWeca Wireless Ethernet Compatibility Alliance Radio Frequency RF Terms GHz, MHz, HzWlan Wireless Local Area Network WPA Wi-Fi Protected AccessService Contacts Western Australia