Mitsubishi Electronics CP9500DW operation manual Error Messages & Countermeasures

Page 21

ERROR MESSAGES & COUNTERMEASURES

INDICATIONS ON THE FRONT PANEL AND COUNTERMEASURES

2If, for some reason, printing is not possible or an error occurs during printing, the indicators on the front panel will illuminate or blink. In this case, follow the procedure described below.

In case of an error during printing, unless you turn off the unit, the unit resumes printing automatically when the error is corrected.

 

 

 

: Steadyon

: off

: Blinking

 

: Depends on the previous condition

 

 

 

 

 

 

 

 

 

ALARM

PAPER/

DATA

READY COOLING

Causes and Countermeasures

Page

INK RIBBON

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The door is open.

 

 

7

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Close the door.

 

 

 

 

 

 

 

 

A paper jam occurs.

19

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Refer to “Overcoming paper jams.”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The power is turned off during printing process.

---

 

 

 

 

 

 

 

• Turn on the power and carry out the paper feed & cut.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The temperature of the thermal head is too high.

7

 

 

 

 

 

 

 

• Wait until the indication goes off. * Note

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The ink ribbon is not loaded.

 

 

 

 

 

 

 

 

The ink ribbon is used up.

14-15

 

 

 

 

 

 

 

The ink ribbon which is not available to this printer is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

installed.

 

 

 

 

 

 

 

 

• Replace the ink ribbon with a new one.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The print paper is not installed.

12-13

 

 

 

 

 

 

 

The print paper is used up.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Install new print paper.

 

 

 

 

 

 

 

 

The combination of the ink ribbon and the print paper is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

incorrect.

14-15

 

 

 

 

 

 

 

• Use a correct combination of the ink ribbon and the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

print paper.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other errors

20

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When ALARM or PAPER/INK RIBBON indicator illuminates or blinks, open the door and carry out the above countermeasures.

If the indicator is not turned off by closing the door, carry out the paper feed & cut.

*Note

If an error occurs while the continuous printing through the PC is ongoing, it is resumed after the COOLING indicator

 

goes off.

PRECAUTIONS

FEATURES

 

CONNECTIONS

PREPARATION

SHOOTING

TROUBLE-

 

OTHERS

 

 

CONTENTS

18

Image 21
Contents CP9500DW Information Page Contents Protective Measures Safety PrecautionsSafety Precautions Installation LocationsFor Long Operating Life Other Cautions Special Features Special FeaturesUnpacking UnpackingSeparate the printer from the cushions Unwrap the packingFront Panel Features & FunctionsFeatures & Functions Side and Rear PanelLeft Side Rear Connecting to Personal Computer Example Connection with Scsi Data Signal EquipmentPress the Power button to turn off the power Set the Scsi ID switchConnections Connection with USB Data Signal EquipmentSetting DIP Switches Setting of DIP SwitchesBefore Operation Installation of Print PaperBefore Operation 4Install the print paper into the unitInstalling the INK Ribbon Installation of INK RibbonInstalling the INK Cassette 1Load the ink ribbon in the ink cassette as shown belowPush the center of the door to close Push the ink cassette toward the back of the unitBefore Printing Handling of Paper / INK Ribbon SETAfter Printing Storage of Paper / INK Ribbon SETInstallation of Printer Driver Indications on the Front Panel and Countermeasures Error Messages & CountermeasuresWhen the manual & cut mode has been selected Error Messages & CountermeasuresOvercoming Paper Jams Remove the ink cassetteOthers Contents Before Calling for ServiceInstructions for Transportation Use the original packagingPreparations for Cleaning CleaningThermal Head Cleaning Paper Flange CleaningSpecifications SpecificationsContents of CD-ROM Mitsubishi Electric Europe B.V UK Branch
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