Mitsubishi Electronics CP3020DE Troubleshooting, Indication on the Front Panel & Countermeasures

Page 17

TROUBLESHOOTING

INDICATION ON THE FRONT PANEL & COUNTERMEASURES

If for some reason printing is not possible or error occurs during printing, the indicators on the front panel will be lit. In this case, follow the procedure described below.

 

 

 

 

 

: lit

: blinks

: not lit

 

 

 

 

 

 

 

 

ALARM

MEDIA

DATA

READY

Causes

 

Countermeasures

 

 

 

 

 

 

 

 

 

 

 

 

Paper is used up.

• Install a new set of paper.

 

 

 

 

 

Paper is not installed.

Refer to pages 12-13.

 

 

 

 

 

The ink sheet is not installed.

• Replace the ink sheet with a new one.

 

 

 

 

 

Refer to page 11.

 

 

 

 

 

 

 

 

 

 

 

The wrong type of ink sheet is installed.

• Use the correct ink sheet for the installed paper.

 

 

 

 

Print paper is not specified by the printer

• Use the specified print paper.

 

 

 

 

 

driver.

 

 

 

 

 

 

 

The ink sheet and the print paper are

• Use them in the correct combination.

 

 

 

 

not combined correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The top cover is open.

• Close the top cover.

 

 

 

 

 

 

 

 

 

 

 

The temperature of the thermal head

• Wait until the indicator goes off.

 

 

(*Note)

 

has become too high.

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper jam occurs.

• Refer to page 18 “Overcoming paper jams”.

 

 

 

 

 

If the status is not improved by carrying out this

 

 

 

 

 

measure, consult your dealer.

 

 

 

 

 

 

 

 

 

 

 

Mechanical error occurs.

• Remove the paper tray. Turn off the power and

 

 

 

 

 

then turn on it again. After that, install the paper

 

 

 

 

 

tray.

 

 

 

 

 

 

 

 

 

 

*Note : DATA indicator blinks during data transferring.

PRECAUTIONS

FEATURES

CONNECTIONS

PREPARA

TION

SHOOTINGTROUBLE -

OTHERS

16

Image 17
Contents CP3020DE Contents Protective Measures Safety PrecautionsFor Long Operating Life Installation LocationsOther Cautions Safety PrecautionsSpecial Features Special FeaturesUnpacking UnpackingFront Panel Features & FunctionsRear Panel Features & FunctionsCancelling Continuous Printing Precautions Features Connecting with a Personal ComputerConnections Connection with USB InterfacePaper Sheet SET Before OperationRemoving the Shipping Inserts 1REMOVING the Spacer from the Paper TrayInstallation of INK Sheet Installation of INK SheetRemove old ink sheet from the ink cassette Remove the new ink sheet from its packagingPlace the paper in the tray with the cardboard on the top Installation of Print PaperBefore Operation Remove the cardboard Usage and Storage of Paper Sheet SET Precautions Features ConnectionsBefore Printing After PrintingInstalling Printer Driver Indication on the Front Panel & Countermeasures TroubleshootingSymptom Check and Remedy Before Calling for ServiceOvercoming Paper Jams TroubleshootingClearing a Paper JAM from the INK Cassette Area Clearing a Paper JAM from the Front AreaRepairing a Torn INK Sheet Cleaning CleaningOptions SpecificationsSpec & Options Mitsubishi Electric Europe B.V UK Branch