HP nVIDIA GeForce2 MX (32 MB) Graphics Card Installation Guide
Troubleshooting
Troubleshooting
This section describes how to solve problems which may occur with your HP nVIDIA GeForce2 MX Graphics Card.
If the computer fails to start or if the screen is blank and there are no error messages
Solution | Explanation | |
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Check that the computer and monitor are |
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turned on. (The power light should be |
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illuminated.) |
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| These are useful routine checks, | |
Check the monitor’s contrast and brightness | ||
settings. | especially if you have just moved the | |
| computer or the monitor. | |
Make sure the power outlet is working. | ||
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Check that the graphics card is correctly |
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installed. |
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The computer | Solution | Explanation | |
starts normally |
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Check that your monitor supports the | This problem may occur if you have just | ||
but the screen is | |||
blank or the | graphics card resolution and refresh rate. If | changed your monitor. | |
the monitor does not support the selected |
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contents are |
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resolution, boot in Safe mode (Windows 98, |
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corrupted. |
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Windows 2000) or VGA mode (Windows NT |
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| 4.0). |
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| The graphics card driver may be corrupted | If the driver files are corrupted, the | |
| or not properly installed. Reboot in Safe | computer may boot but may be unable | |
| mode (Windows 98, Windows 2000) or | to switch to | |
| VGA mode (Windows NT 4.0). |
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| Remove the graphics card and then reinstall | The graphics card may not be seated | |
| it. Ensure that the board is properly inserted | correctly. This causes the screen to go | |
| in the AGP slot. | blank at this point. | |
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