Onkyo SR507, TX-SR577 instruction manual Troubleshooting

Page 93

Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VCR/DVR] button, press the [ON/STANDBY] button. “Clear” will appear on the display and the AV receiver will enter Standby mode.

Note that resetting the AV receiver will delete your radio presets and custom settings.

Power

Can’t turn on the AV receiver

•Make sure that the power cord is plugged into the wall outlet properly.

•Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it back in again.

The AV receiver turns off as soon as it’s turned on

•The amp protection circuit has been activated. Remove the power cord from the wall outlet immediately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord disconnected for 1 hour. After that, reconnect the power cord and set the volume to maximum. If the AV receiver stays on, set the volume to minimum, disconnect the power cord, and reconnect your speakers and input sources. If the AV receiver turns off when you set the volume to maximum, disconnect the power cord, and contact your Onkyo dealer.

Audio

There’s no sound or it’s very quiet

•To listen to an audio source that’s connected to an HDMI input, make sure that input is assigned to an input selector (page 41).

•To listen to an audio source that’s connected to an OPTICAL or COAXIAL input, make sure that input is assigned to an input selector (page 43).

•Make sure that all audio connecting plugs are pushed in all the way (page 22).

•Make sure that the polarity of the speaker cables is correct, and that the bare wire is in contact with the metal part of each speaker terminal (page 17).

•Make sure that the speaker cables are not shorting.

•Check the volume (page 45). The AV receiver is designed for home theater enjoyment and has a wide volume range for precise adjustment.

•If the MUTING indicator is flashing on the display, press the remote controller’s [MUTING] button to unmute the AV receiver (page 46).

•While a pair of headphones is connected to the PHONES jack, no sound is output by the speakers (page 47).

•Check the digital audio output settings on the source component. On some game consoles, such as those that can play DVDs, the default setting is off.

•With some DVD-Video discs, you need to select an audio format from a menu or with the [AUDIO] button on your DVD player’s remote controller.

•If your turntable doesn’t have a phono preamp built-in, you must connect one between it and the AV receiver.

•If your turntable uses an MC cartridge, you must connect an MC head amp, or an MC transformer and a phono preamp.

•Check the speaker settings (pages 66–70).

•If the digital signal format is set to PCM or DTS, set it to “Auto” (page 48).

•If there’s no sound from a DVD player connected to an HDMI IN, check the DVD player’s output settings, and be sure to select a compatible audio format.

Only the front speakers produce sound

•When the DTS Surround Sensation, Stereo or Mono listening mode is selected, only the front speakers and subwoofer produce sound.

•Check the “2-2. Sp Config (Speaker Configuration)” (page 66 or 68).

Only the center speaker produces sound

•If you use the Dolby Pro Logic IIx Movie or Dolby Pro Logic IIx Music listening mode with a mono source, such as an AM radio station or mono TV program, the sound will be concentrated in the center speaker.

•Check the “2-2. Sp Config (Speaker Configuration)” (page 66 or 68).

The center speaker produces no sound

•When the DTS Surround Sensation, Stereo or Mono listening mode is selected, the center speaker produces no sound (page 64).

•Check the “2-2. Sp Config (Speaker Configuration)” (page 66 or 68).

•On the TX-SR507, while Powered Zone 2 is being used, nothing is output by these speakers (page 81).

The surround speakers produce no sound

•When the DTS Surround Sensation, T-D (Theater- Dimensional), Stereo or Mono listening mode is selected, the surround speakers produce no sound.

•Depending on the source and the current listening mode, not much sound may be produced by the surround speakers. Try another listening mode (page 59).

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Contents TX-SR507 TX-SR577 Avis Important Safety InstructionsPower PrecautionsPreventing Hearing Loss Caution Batteries and Heat Exposure WarningSupplied Accessories PrecautionsHow to mount the AC plug Contents Amplifier FeaturesProcessing ConnectionsMultiroom Capability Main RoomZone 2 Room Front Panel Front & Rear PanelsNorth American/Taiwan models European models Other modelsFront & Rear Panels Display Digital in Coaxial 1 Rear PanelDigital in Optical 1 Component Video in 1Hdmi in 1-4 and OUT Remote ControlAM and FM Antenna Monitor OUTControlling the AV receiver Remote ControllerRemote Controller Installing the BatteriesAiming the Remote Controller Enjoying Home Theater About Home TheaterConnecting Your Speakers Connecting the AV receiverSpeaker Connection Precautions Connecting the AV receiverConnecting the Speaker Cables Strip 1/2-5/8TX-SR577 TX-SR507Bi-amping Speaker Hookup Bi-amping Front Speakers TX-SR577 onlyConnecting the Indoor FM Antenna Connecting AntennaConnecting the AM Loop Antenna Other modelsConnecting an Outdoor FM Antenna Connecting an Outdoor AM AntennaUsing a TV/FM Antenna Splitter About AV Connections Optical Digital Jacks AV Connection Color CodingAV Cables and Jacks Which Connections Should I Use? Connecting Audio and Video Signals to the AV receiverVideo Connection Formats Audio Connection FormatsAbout Hdmi Connecting Components with HdmiSupported Audio Formats About Copyright ProtectionAudio Signals Video SignalsMaking Hdmi Connections StepConnecting a TV or Projector Video ConnectionAudio Connection Digital in Optical 1 TV/TAPE Connecting a DVD/BD playerConnecting a VCR or DVR for Playback Make the audio connection a Connecting a VCR or DVR for RecordingCBL/SAT in L/R Connecting a Camcorder, Game Console, or Other Device Connecting a Portable Audio playerMake the video connection a Make the audio connection a CD Player or Turntable MM with Built-in Phono Preamp Step Connecting a CD Player or TurntableConnecting a Cassette, CDR, MiniDisc, or DAT Recorder Connecting a Dock with the Universal Port connector Connecting an RI DockNot all iPod models output video If Your iPod Supports VideoConnecting the Power Cord Connecting Onkyo u ComponentsAuto Power On/Standby Direct ChangeTurning On the AV receiver Turning On and StandbyUp and Running in a Few Easy Steps First Time Setup Audyssey 2EQ Room Correction and Speaker SetupMeasurement Positions Using Audyssey 2EQ First Time SetupTo Retry the Room Correction and Speaker Setup Error MessagesChanging the Speaker Settings Manually Using a Powered SubwooferSpeaker Settings Hdmi Input Setup Followed by the Setup buttonPress the Receiver button Component Video Input Setup Digital Input Setup Setup closesButtons to select 1.Input Changing the Input Display Select a listening mode and enjoy Basic OperationsBasic AV receiver Operation Using the Sleep Timer Setting the Display BrightnessBasic Operations Muting the AV receiverAdjusting the Bass & Treble 7Using HeadphonesDisplaying Source Information BassSpecifying the Digital Signal Format Using the Music OptimizerListening to the Radio AM/FM Frequency Step Setup not European modelsUse the Left and Right e/r Buttons to selectListening to the Radio Tuning into AM/FM Radio StationsListening to AM/FM Stations Use the Tuner input selector button to select AM or FMDisplaying AM/FM Radio Information Tuning into Stations by FrequencyPresetting AM/FM Stations Deleting PresetsSelecting Presets RDS Program Types PTY Using RDS European models onlyDisplaying Radio Text RT Finding Stations by Type PTYListening to Traffic News TP About the UP-A1 series Dock UP-A1 series Dock for iPodCompatible iPod models Putting Your iPod in the Dock Function OverviewCharging Your iPod models Battery Using Your iPod models Alarm ClockUP-A1 series Dock for iPod Controlling iPodStatus messages Recording Recording from Different AV SourcesRecording the Input Source Selecting with the Remote Controller Using the Listening ModesSelecting the Listening Modes Selecting on the AV receiverUsing the Listening Modes Listening Modes Available for Each Source FormatMono/Multiplex Sources Available Listening Modes Stereo SourceDSD Channel SourcesDTS-ES DTS-ES Discrete/Matrix SourcesAbout the Listening Modes Onkyo Original DSP Modes Advanced Setup Common Procedures in Setup MenuSpeaker Setup Advanced Setup Crossover Crossover FrequencyDoubleBass DoubleBass*9 Sp Config Speaker Configuration TX-SR577Unit Feet Sp Distance Speaker DistanceMeters Level Cal Speaker Levels CalibrationLeft and Right e/ r buttons to adjust the level at that Equalizer Equalizer SettingsUse the Down w button to select Ch, and then use the Left Right e/ r buttons to select a speakerAudio Adjust Mux/Mono Multiplex/Mono Audio Adjust SettingsDolby Dolby EXD Theater-Dimensional DTS Neo6 MusicAudyssey Source Setup IntelliVolumeSync Assigning Listening Modes to Input Sources Volume Setup Miscellaneous Volume SetupHardware Setup Remote ControlTuner LipSync Power CtrlXvColor Hdmi Ctrl RihdChange the setting Using the Audio SettingsTone Control Settings Select an itemCinemaFILTER Audyssey Dynamic VolumeMusic Optimizer Speaker Layout TX-SR577Connecting Your Zone 2 Speakers Directly to the AV receiver Connecting ZoneConnecting Your Zone 2 Speakers to an Amp in Zone ZoneSettings, and then press Enter Powered Zone 2 SettingUse the Up and Down q/w If you’ve connected your Zone 2 speakers to the AVUsing Zone Controlling Zone 2 with the Remote ControllerControlling Zone 2 from the AV receiver Muting Zones Adjusting the Volume of ZonesPreprogrammed Remote Control Codes Entering Remote Control CodesControlling Other Components Remote Control Codes for Onkyo Components Connected via u Resetting the Remote ControllerResetting the Remote Mode Buttons Controlling Other ComponentsControlling a TV Controlling a DVD Player, or DVD Recorder Controlling a VCR or PVR Controlling a Satellite Receiver or Cable Receiver Disc +/- button Controlling a CD Player, CD Recorder, or MD PlayerControlling an RI Dock When Using an RI DockPrevious and Next 7/6 buttons Controlling a Cassette RecorderRewind and Fast Forward 5/4 buttons Reverse Play t buttonTroubleshooting Troubleshooting AV receiver’s remote controller doesn’t control your iPod Remote controller doesn’t workThere’s no picture from a source connected to an Hdmi Can’t control other componentsCan’t record Sound changes when I connect my headphonesHow do I change the language of a multiplex source U functions don’t workAmplifier Section SpecificationsVideo Section Tuner SectionHarmonic distortion of 0.1% FTC SpecificationsMemo 3 4 4 9 4 0 a
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SR507, TX-SR577 specifications

The Onkyo TX-SR577 and TX-SR507 are well-regarded A/V receivers that exemplify high-performance audio and video processing. Both models blend advanced technology with user-friendly operation, making them perfect for home theater enthusiasts.

The Onkyo TX-SR577 is particularly known for its 7.1 channel surround sound capability, which allows users to immerse themselves in rich audio environments. It supports various audio formats, including Dolby TrueHD and DTS-HD Master Audio, delivering high-resolution sound that is essential for a fully immersive experience. The unit is equipped with an impressive 100 watts per channel, providing ample power for spacious rooms and ensuring that audio remains crisp, even at higher volumes.

Another standout feature of the TX-SR577 is its inclusion of Onkyo's proprietary WRAT (Wide Range Amplifier Technology), which reduces distortion and enhances clarity. This technology, combined with high-current amplification, allows for exceptional dynamics and control over speakers, making it suitable for both music and movies.

On the video side, the TX-SR577 supports 1080p video pass-through, ensuring that HD content is transmitted with full fidelity. It also offers multiple HDMI inputs, making it easy to connect various high-definition devices, such as Blu-ray players, gaming consoles, and streaming devices.

The TX-SR507, while slightly lower in specifications, still delivers impressive audio performance with its 5.1 channel configuration. It is designed for users seeking a more straightforward setup without sacrificing sound quality. This receiver boasts a compact design, making it a good choice for smaller spaces.

Both models feature Onkyo's easy-to-use GUI, allowing for seamless navigation and control adjustments. They come equipped with various connectivity options, including HDMI, component, and composite video inputs. The inclusion of an AM/FM tuner also lets users enjoy their favorite radio stations without additional equipment.

In terms of user-friendly features, both models are compatible with Onkyo's unique AccuEQ technology for room calibration. This system analyzes the acoustics of your space and adjusts the audio output to ensure balanced sound throughout the room.

Overall, the Onkyo TX-SR577 and TX-SR507 stand out for their robust build quality, versatile input options, and superior sound performance, catering to a range of listening preferences and home theater setups. Whether it's for casual TV watching or hosting movie nights, these A/V receivers make a fantastic addition to any entertainment system.
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