Onkyo TX-SR577, SR507 instruction manual Troubleshooting

Page 94

Troubleshooting—Continued

•Check the “2-2. Sp Config (Speaker Configuration)” (page 66 or 68).

•On the TX-SR507, while Powered Zone 2 is being used, nothing is output by these speakers (page 81).

The surround back speakers produce no sound

•Depending on the current listening mode, no sound may be produced by the surround back speakers. Try another listening mode (page 59).

•Not much sound may be produced by the surround back speakers with some sources.

•Check the “2-2. Sp Config (Speaker Configuration)” (page 66 or 68).

•On the TX-SR507, while Powered Zone 2 is being used, playback in the main room is reduced to 2.1- channels and the center, surround speakers produce no sound (page 80).

•On the TX-SR577, while Powered Zone 2 is being used, playback in the main room is reduced to 5.1- channels and the surround back speakers produce no sound (page 80).

The subwoofer produces no sound

•If the source material contains no audio in the LFE channel, the subwoofer produces no sound.

•Check the “2-2. Sp Config (Speaker Configuration)” (page 66 or 68).

The Zone 2 speakers produce no sound

•The Zone 2 speakers only output sources that are connected to an analog input. Check to see if the source component is connected to an analog input.

•On the TX-SR577, “Powered Zone 2” cannot be used if “Sp Type” is set to “Bi-Amp” (page 40).

There’s no sound with a certain signal format

•Check the digital audio output setting on the source component. On some game consoles, such as those that can play DVDs, the default setting is off.

•With some DVD-Video discs, you need to select an audio format from a menu or with the [AUDIO] button on your DVD player’s remote controller.

Can’t get 6.1- or 7.1-channel playback

•On the TX-SR507, while Powered Zone 2 is being used, playback in the main room is reduced to 2.1- channels and the center, surround speakers produce no sound (page 80).

•On the TX-SR577, while Powered Zone 2 is being used, playback in the main room is reduced to 5.1- channels and the surround back speakers produce no sound (page 80).

Can’t select the Pure Audio listening mode

•The Pure Audio listening mode cannot be selected while Zone 2 is on.

•The Pure Audio listening mode is not available on the North American / Taiwan models.

The volume cannot be set to 79

•Check to see if a maximum volume has been set (page 75).

•If the volume level of each individual speaker has been adjusted to high positive values (page 69), then the maximum master volume possible may be reduced.

Note that the individual speaker volume levels are set automatically after the Audyssey 2EQ™ Room Cor- rection and Speaker Setup function has been com- pleted (page 37).

•After the Audyssey 2EQ™ Room Correction and Speaker Setup function has been run, or the volume level of each individual speaker has been adjusted (pages 37 and 69), the maximum volume may be reduced.

•When the levels of each speaker have been adjusted (page 69), the maximum possible volume may be reduced.

Noise can be heard

•Using cable ties to bundle audio cables with power cords, speaker cables, and so on can degrade audio performance, so don’t use them.

•An audio cable may be picking up interference. Try repositioning your cables.

The Late Night function doesn’t work

• Make sure that the source is Dolby Digital (page 78).

About DTS signals

•When playing DTS program material, using the pause, fast forward, or fast reverse function on your player may produce a short audible noise. This is not a malfunction.

•When DTS program material ends and the DTS bitstream stops, the AV receiver remains in DTS listening mode and the DTS indicator remains on. This is to prevent noise when you use the pause, fast forward, or fast reverse function on your player. If you switch your player from DTS to PCM, as the AV receiver does not switch formats immediately, you may not hear anything, in which case you should stop your player for about 3 seconds, and then resume playback.

•With some CD players, you won’t be able to playback DTS material properly even though your player is connected to a digital input on the AV receiver. This is usually because the DTS bitstream has been processed (e.g., output level, sampling rate, or frequency response changed) and the AV receiver doesn’t recognize it as a genuine DTS signal. In such cases, you may hear noise.

The beginning of audio received by an HDMI IN can’t be heard

•Since it takes longer to identify the format of an HDMI signal than it does for other digital audio signals, sound may not be output immediately.

Video

There’s no picture

•Make sure that all video connecting plugs are pushed in all the way (page 22).

•Make sure that each video component is properly connected.

•On your TV, make sure that the video input to which the AV receiver is connected is selected.

•While the Pure Audio listening mode is selected, the video circuitry is turned off and only the HDMI OUT outputs video signals.

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Contents TX-SR507 TX-SR577 Important Safety Instructions AvisPreventing Hearing Loss Caution PrecautionsPower Batteries and Heat Exposure WarningPrecautions Supplied AccessoriesHow to mount the AC plug Contents Processing FeaturesAmplifier ConnectionsMain Room Multiroom CapabilityZone 2 Room North American/Taiwan models Front & Rear PanelsFront Panel European models Other modelsFront & Rear Panels Display Digital in Optical 1 Rear PanelDigital in Coaxial 1 Component Video in 1AM and FM Antenna Remote ControlHdmi in 1-4 and OUT Monitor OUTRemote Controller Controlling the AV receiverInstalling the Batteries Remote ControllerAiming the Remote Controller About Home Theater Enjoying Home TheaterConnecting the AV receiver Connecting Your SpeakersConnecting the Speaker Cables Connecting the AV receiverSpeaker Connection Precautions Strip 1/2-5/8TX-SR507 TX-SR577Bi-amping Front Speakers TX-SR577 only Bi-amping Speaker HookupConnecting the AM Loop Antenna Connecting AntennaConnecting the Indoor FM Antenna Other modelsConnecting an Outdoor AM Antenna Connecting an Outdoor FM AntennaUsing a TV/FM Antenna Splitter Optical Digital Jacks AV Connection Color Coding About AV ConnectionsAV Cables and Jacks Video Connection Formats Connecting Audio and Video Signals to the AV receiverWhich Connections Should I Use? Audio Connection FormatsSupported Audio Formats Connecting Components with HdmiAbout Hdmi About Copyright ProtectionMaking Hdmi Connections Video SignalsAudio Signals StepVideo Connection Connecting a TV or ProjectorAudio Connection Connecting a DVD/BD player Digital in Optical 1 TV/TAPEConnecting a VCR or DVR for Playback Connecting a VCR or DVR for Recording Make the audio connection aCBL/SAT in L/R Connecting a Portable Audio player Connecting a Camcorder, Game Console, or Other DeviceMake the video connection a Make the audio connection a Connecting a CD Player or Turntable CD Player or Turntable MM with Built-in Phono Preamp StepConnecting a Cassette, CDR, MiniDisc, or DAT Recorder Not all iPod models output video Connecting an RI DockConnecting a Dock with the Universal Port connector If Your iPod Supports VideoAuto Power On/Standby Connecting Onkyo u ComponentsConnecting the Power Cord Direct ChangeTurning On and Standby Turning On the AV receiverUp and Running in a Few Easy Steps Audyssey 2EQ Room Correction and Speaker Setup First Time SetupMeasurement Positions First Time Setup Using Audyssey 2EQChanging the Speaker Settings Manually Error MessagesTo Retry the Room Correction and Speaker Setup Using a Powered SubwooferSpeaker Settings Followed by the Setup button Hdmi Input SetupPress the Receiver button Component Video Input Setup Setup closes Digital Input SetupButtons to select 1.Input Changing the Input Display Basic Operations Select a listening mode and enjoyBasic AV receiver Operation Basic Operations Setting the Display BrightnessUsing the Sleep Timer Muting the AV receiverDisplaying Source Information 7Using HeadphonesAdjusting the Bass & Treble BassUsing the Music Optimizer Specifying the Digital Signal FormatUse the Left and Right e/r AM/FM Frequency Step Setup not European modelsListening to the Radio Buttons to selectListening to AM/FM Stations Tuning into AM/FM Radio StationsListening to the Radio Use the Tuner input selector button to select AM or FMTuning into Stations by Frequency Displaying AM/FM Radio InformationDeleting Presets Presetting AM/FM StationsSelecting Presets Using RDS European models only RDS Program Types PTYFinding Stations by Type PTY Displaying Radio Text RTListening to Traffic News TP Compatible iPod models Putting Your iPod in the Dock UP-A1 series Dock for iPodAbout the UP-A1 series Dock Function OverviewUP-A1 series Dock for iPod Using Your iPod models Alarm ClockCharging Your iPod models Battery Controlling iPodStatus messages Recording from Different AV Sources RecordingRecording the Input Source Selecting the Listening Modes Using the Listening ModesSelecting with the Remote Controller Selecting on the AV receiverListening Modes Available for Each Source Format Using the Listening ModesMono/Multiplex Sources Stereo Source Available Listening ModesChannel Sources DSDDTS-ES Discrete/Matrix Sources DTS-ESAbout the Listening Modes Onkyo Original DSP Modes Common Procedures in Setup Menu Advanced SetupSpeaker Setup Crossover Crossover Frequency Advanced SetupDoubleBass Sp Config Speaker Configuration TX-SR577 DoubleBass*9Meters Sp Distance Speaker DistanceUnit Feet Level Cal Speaker Levels CalibrationUse the Down w button to select Ch, and then use the Left Equalizer Equalizer SettingsLeft and Right e/ r buttons to adjust the level at that Right e/ r buttons to select a speakerDolby Audio Adjust SettingsAudio Adjust Mux/Mono Multiplex/Mono Dolby EXDTS Neo6 Music D Theater-DimensionalAudyssey IntelliVolume Source SetupSync Assigning Listening Modes to Input Sources Miscellaneous Volume Setup Volume SetupRemote Control Hardware SetupTuner XvColor Power CtrlLipSync Hdmi Ctrl RihdTone Control Settings Using the Audio SettingsChange the setting Select an itemMusic Optimizer Audyssey Dynamic VolumeCinemaFILTER Speaker Layout TX-SR577Connecting Your Zone 2 Speakers to an Amp in Zone Connecting ZoneConnecting Your Zone 2 Speakers Directly to the AV receiver ZoneUse the Up and Down q/w Powered Zone 2 SettingSettings, and then press Enter If you’ve connected your Zone 2 speakers to the AVControlling Zone 2 with the Remote Controller Using ZoneControlling Zone 2 from the AV receiver Adjusting the Volume of Zones Muting ZonesEntering Remote Control Codes Preprogrammed Remote Control CodesControlling Other Components Resetting the Remote Mode Buttons Resetting the Remote ControllerRemote Control Codes for Onkyo Components Connected via u Controlling Other ComponentsControlling a TV Controlling a DVD Player, or DVD Recorder Controlling a VCR or PVR Controlling a Satellite Receiver or Cable Receiver Controlling a CD Player, CD Recorder, or MD Player Disc +/- buttonWhen Using an RI Dock Controlling an RI DockRewind and Fast Forward 5/4 buttons Controlling a Cassette RecorderPrevious and Next 7/6 buttons Reverse Play t buttonTroubleshooting Troubleshooting There’s no picture from a source connected to an Hdmi Remote controller doesn’t workAV receiver’s remote controller doesn’t control your iPod Can’t control other componentsHow do I change the language of a multiplex source Sound changes when I connect my headphonesCan’t record U functions don’t workVideo Section SpecificationsAmplifier Section Tuner SectionSpecifications Harmonic distortion of 0.1% FTCMemo 3 4 4 9 4 0 a
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SR507, TX-SR577 specifications

The Onkyo TX-SR577 and TX-SR507 are well-regarded A/V receivers that exemplify high-performance audio and video processing. Both models blend advanced technology with user-friendly operation, making them perfect for home theater enthusiasts.

The Onkyo TX-SR577 is particularly known for its 7.1 channel surround sound capability, which allows users to immerse themselves in rich audio environments. It supports various audio formats, including Dolby TrueHD and DTS-HD Master Audio, delivering high-resolution sound that is essential for a fully immersive experience. The unit is equipped with an impressive 100 watts per channel, providing ample power for spacious rooms and ensuring that audio remains crisp, even at higher volumes.

Another standout feature of the TX-SR577 is its inclusion of Onkyo's proprietary WRAT (Wide Range Amplifier Technology), which reduces distortion and enhances clarity. This technology, combined with high-current amplification, allows for exceptional dynamics and control over speakers, making it suitable for both music and movies.

On the video side, the TX-SR577 supports 1080p video pass-through, ensuring that HD content is transmitted with full fidelity. It also offers multiple HDMI inputs, making it easy to connect various high-definition devices, such as Blu-ray players, gaming consoles, and streaming devices.

The TX-SR507, while slightly lower in specifications, still delivers impressive audio performance with its 5.1 channel configuration. It is designed for users seeking a more straightforward setup without sacrificing sound quality. This receiver boasts a compact design, making it a good choice for smaller spaces.

Both models feature Onkyo's easy-to-use GUI, allowing for seamless navigation and control adjustments. They come equipped with various connectivity options, including HDMI, component, and composite video inputs. The inclusion of an AM/FM tuner also lets users enjoy their favorite radio stations without additional equipment.

In terms of user-friendly features, both models are compatible with Onkyo's unique AccuEQ technology for room calibration. This system analyzes the acoustics of your space and adjusts the audio output to ensure balanced sound throughout the room.

Overall, the Onkyo TX-SR577 and TX-SR507 stand out for their robust build quality, versatile input options, and superior sound performance, catering to a range of listening preferences and home theater setups. Whether it's for casual TV watching or hosting movie nights, these A/V receivers make a fantastic addition to any entertainment system.
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