Planar PDP42HD user manual Troubleshooting, There is no picture or sound

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Troubleshooting

Before calling the technical support or service technician, please read through this lists of problems and possible solutions.

According to the industrial standards, there are a certain number of defective pixels both bright and dark that are acceptable. Although we produce panel with more than 99.99 percent active cells, there still may be some cells that do not produce light or remain lit. For more information, please contact sales or the technical support.

There is no picture or sound

Make sure the AC adapter is properly inserted in the Power outlet.

Reception other than those of broadcasting stations can be considered.

Make sure the input mode is set to TV.

Make sure the main power switch of the main unit is on.

There is no picture from AV.

Make sure the BLACK LEVEL is properly adjusted.

Fluorescent lamp may have reached the end of service life.

Make sure the video I/P terminal is not free of connections.

There is no sound.

Make sure the volume is not set to minimum.

Make sure the sound is not set to mute.

Make sure that headphones are not connected.

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Contents PDP42HD Page Page Contents Risk of electric shock. Do not open Important InformationSafety Precautions Product features include Product FeaturesInput Signals Power cord Content of PackageAnalog video signal cable Sub 15 cable Remote Control and AA Battery User’s ManualOptional Accessories Quick Start Indicator Light Remote Control SensorFront Panel Button Function Front Panel ControlsRear Panel Main Power Switch Power Input JackGetting Started Set-up InstructionsVideo/Audio Connection External Speakers Sub 15 Regular analog VGA connection for PC usage Other ConnectionsRemote Control Overview Full Function Remote ControlRecall Button 16. Up/Down/Left/Right ButtonsNumbers Buttons Sleep ButtonPrecaution Using the Remote Control Inserting BatteriesUsing the Remote Control Up/Down/Left/Right Buttons Volume Up/Down ButtonsChannel Up/Down Buttons Page PC Mode On-Screen Display OSD SettingsVideo Format PIP Set TV Channel Setup Audio/Video ModeOSD Menu Operation How to Operate?Image Settings Display SettingsLanguage and Color Temp Audio SettingsOSD Window Settings Advanced Settings Advanced Settings Parental Control Chip SetupAge-defined ratings for Television Contents of TV Guidelines rating Chip Volatile Change PasswordClosed Caption Using Closed CaptionTechnical Information SpecificationsStand and Speakers Video Modes There is no picture or sound TroubleshootingPicture is light or improperly tinted Picture is not sharp Plasma display Systems Standard Warranty Features Planar Customer FirstTM 1-Year WarrantyTechnical Support and Warranty Claim Procedure Standard Warranty Limitations and ExclusionsPage Limitation of Implied Warranties Effect of Local Law Exclusion of damagesMaintenance Guidelines Agency Approvals Regulatory InformationFCC Information FCC WarningPage Page Planar Systems, Inc