Planar PT1710MX manual Appendix, Troubleshooting

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Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following. If the problem persists, please contact your local dealer or our service center.

Problem: No image appears on screen.

Check that all the I/O and power connectors are correctly and well connected as described in the “Installation” section.

Make sure the pins of the connectors are not crooked or broken.

Problem: Partial Image or incorrectly displayed image.

Check to see if the resolution of your computer is higher than that of the LCD display.

Reconfigure the resolution of your computer to make it less than or equal to 1280 x 1024.

Problem: Image has vertical flickering line bars.

Use "Clock" to make an adjustment.

Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.

Problem: Image is unstable and flickering

Use "Phase" to make an adjustment.

Problem: Image is scrolling

Check and make sure the VGA signal cable (or adapter) is securely connected.

Check and reconfigure the display mode of the vertical refresh rate of your graphics card to make it compatible with the LCD Display.

Problem: Vague image (characters and graphics)

Use "Clock" to make an adjustment. If this problem still exists, use “Phase” to make an adjustment.

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Contents PT1710MX Touchscreen LCD MonitorsPage Revision Date Description Page Table of Contents Precautions Usage NoticeIntroduction About Planar’s PT1710MXTouch Screen for PT1710MX Package Overview Installation Product OverviewUSB ‹ Kensington Security Slot Vesa Mount your monitor Start Your Installation ¡ Remove the Back Cover‹ Connecting the Display Figure Page User Controls Front Panel ControlsHow to Use the OSD Menus On-Screen Display Menus Troubleshooting AppendixNo Signal Product Dimensions Mode Resolution Frequency KHz Compatibility ModesTouch Screen Driver Installation Driver Installation ProcessPage Page Page Uninstall Instructions Planar Systems, Inc
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