Planar PT1555MU, PT1501MX, PT1505MU, PT1550MX, PT1500MX manual Appendix, Troubleshooting

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Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following. If

the problem persists, please contact your local dealer or our service center.

Problem: No image appears on screen.

￿Check that all the I/O and power connectors are correctly and well connected as described in the “Installation” section.

￿Make sure the pins of the connectors are not crooked or broken.

Problem: Partial Image or incorrectly displayed image.

￿Check to see if the resolution of your computer is higher than that of the LCD display.

￿Reconfigure the resolution of your computer to make it less than or equal to 1024 x 768.

Problem: Image has vertical flickering line bars.

￿Use "Clock" to make an adjustment.

￿Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.

Problem: Image is unstable and flickering

￿Use "Phase" to make an adjustment.

Problem: Image is scrolling

￿Check and make sure the VGA signal cable (or adapter) is securely connected.

￿Check and reconfigure the display mode of the vertical refresh rate of your graphics card to make it compatible with the LCD Display.

Problem: Vague image (characters and graphics)

￿Use "Clock" to make an adjustment. If this problem still exists, use “Phase” to make an adjustment.

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Contents Touch Screen LCD Monitors Important Recycle Instructions Table of Contents Page Precautions Usage NoticeIntroduction About PT1500MX / PT1550MX / PT1501MX / PT1505MU / PT1555MUTouch Screen for PT1505MU / PT1555MU Touch Screen for PT1500MX / PT1550MXTouch Screen for PT1501MX Page Package Overview Installation Product OverviewKensington Security Slot Vesa Mount your monitor Remove the Deskstand Start Your Installation Figure aConnecting the Display Figure Page User Controls Front Panel ControlsHow to Use the OSD Menus On-Screen Display Menus Main OSD MenuTroubleshooting AppendixNo Signal Product Dimensions Frequency Mode Resolution KHz Compatibility ModesTouch Screen Driver Installation PT1500MX / PT1550MX / PT1501MX Install InstructionsPT1501MX Optional Capacitive Calibration Tool Install Using the RS232 connection Using the USB connectionExpress CustomPT1505MU / PT1555MU Driver Install Toll or long distance charges may apply Product Registration and Technical SupportPlanar Support Planar Systems, Inc