Optoma Technology W304M manual Troubleshooting, Image Problems

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Appendices

Troubleshooting

If you experience a problem with your projector, please refer to the following information. If a problem persists, please contact your local reseller or service center.

Image Problems

No image appears on-screen

4Ensure all the cables and power connections are correctly and securely connected as described in the “Installation” section.

4Ensure all the pins of connectors are not bent or broken.

4Check if the projection lamp has been securely installed. Please refer to the “Replacing the Lamp” section.

4Make sure you have removed the lens cap and the projector is switched on.

Partial, scrolling or incorrectly displayed image

4Press Re-Syncon the remote.

4If you are using a PC:

For Windows 95, 98, 2000, XP:

1.Open the My Computer icon, the Control Panel folder, and then double click on the Display icon.

2.Select the Settings tab.

3.Verify that your display resolution setting is lower than or equal to UXGA (1600 x 1200).

4.Click on the Advanced Properties button.

5.If the projector is still not projecting the whole image, you will also need to change the monitor display you are using. Refer to the following steps.

6.Verify the resolution setting is lower than or equal to UXGA

(1600 x 1200).

7.Select the Change button under the Monitor tab.

8.Click on Show all devices. Next, select Standard monitor types under the SP box; choose the resolution mode you need under the “Models” box.

9.Verify that the resolution setting of the monitor display is lower than or equal to UXGA (1600 x 1200). (*)

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Contents Table of Contents Important Safety Instruction Safety InformationUsage Notice Precautions Don’t Eye Safety Warnings Video Compatibility Product FeaturesPackage Overview Main Unit Product OverviewControl Panel Rear View Remote Control Connect to Computer / Notebook Connecting the ProjectorConnect to Video Sources Powering On the Projector Powering On / Off the ProjectorPowering Off the Projector Adjusting the Projector’s Height Adjusting the Projected ImageAdjusting the Zoom / Focus Keystone+ Control PanelUp arrow Using the Remote Control Remote ControlUser Controls On-screen Display Menus How to operateImage Menu TreeImage Display ModeBrightness Tint SharpnessAdvanced Image Advanced Color SettingsGamma Color TempColors Except White Image Advanced Color SettingWhite ResetPhase Image Advanced SignalAutomatic FrequencyFormat DisplayUser Controls Zoom Edge MarskDisplay 3D 3D Mode3D Sync. Invert Language SetupProjection Menu LocationAudio Settings Remote SettingsScreen Type SecuritySetup Language Security Timer Setup SecurityChange Password Security Setting Internal Speaker Setup Audio SettingsLogo Setup AdvancedLogo Capture Closed CaptioningInput Source OptionsSource Lock High AltitudeTest Pattern Keypad LockLamp Setting Options Input Source Sleep Timer Direct Power OnOptions Advanced Quick Resume Power Mode StandbyLamp Hour Options Lamp SettingLamp Reminder Image Problems TroubleshootingImage is unstable or flickering Image is stretched when displaying 169 DVD title Intermission ProblemsProjector Status Indication Audio Problems Remote Control ProblemsMessage Reminders There is no soundReplacing the Lamp Cleaning the Lens Cleaning the ProjectorComputer Compatibility Analog RGB Compatible Compatibility ModesAppendices Input Signal for HDMI/DVI-DInput Timing True 3D Video Compatibility table Hdmi 3D InputM4 x 3 Ceiling Mounts, Maximum length 6mm Ceiling InstallationOptoma Global Offices Latin America FCC notice Regulation & Safety noticesRemarque à l’intention des utilisateurs canadiens Operation conditionsDeclaration of Conformity for EU countries