Gateway CGD24G user manual Connecting to the Gateway’s Main Menu

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Wireless Cable Modem Gateway CGD24G User Manual

Connecting to the Gateway’s Main Menu

If you are unable to access the gateway’s main menu from a computer on your local network, check the following:

•Check the Ethernet connection between the computer and the gateway as described in the previous section.

•Make sure that your PC’s IP address is on the same subnet as the gateway. If you are using the recommended addressing scheme, your PC’s address should be in the range of 192.168.0.10 to 192.168.0.254. Refer to the link to the online document “ITCP/IP Networking Basics” in Appendix B for help configuring your computer.

Note: If your PC’s IP address is shown as 169.254.x.x:

Recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the PC to the gateway and reboot your PC.

•If your gateway’s IP address has been changed and you don’t know the current IP address, clear the gateway’s configuration to factory defaults. This will set the gateway’s IP address to 192.168.0.1. This procedure is explained in “Enabling Remote Management” on page 5-9.

•Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to make sure that the Java applet is loaded.

•Try quitting the browser and launching it again.

•Make sure you are using the correct login information. The gateway has two user names both lower-case (Caps Lock should be off):

–The superuser login name is mso with the default password of changeme.

–The other login name is admin with the default password of password.

If the gateway does not save changes you have made, check the following:

•When entering configuration settings, be sure to click the Apply button before moving to another screen, or your changes are lost.

•Click the Refresh or Reload button in the Web browser. The changes may have occurred, but the Web browser may be caching the old configuration.

Troubleshooting

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v1.1, May 2009

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Contents Wireless Cable Modem Gateway CGD24G Technical Support Regulatory Compliance Information FCC Guidelines for Human Exposure FCC Information to UserFCC Radio Frequency Interference Warnings & Instructions FCC Declaration Of ConformityV1.1, May Contents Chapter Content Filtering and Firewall Rules Appendix B Related Documents Index V1.1, May Conventions, Formats and Scope About This ManualHow to Print this Manual How to Use This ManualPrinting the Full Manual Revision HistoryXiv About This Manual Package Contents Connecting the Gateway to the InternetLED Descriptions Router Front PanelLAN Router Rear PanelWhat You Need Before You Begin LAN Configuration RequirementsRouter Side Panel Hardware RequirementsConnecting the Gateway V1.1, May V1.1, May For more information see Viewing the Gateway Status on Configuring the Basic Settings V1.1, May Planning Your Wireless Network Chapter Wireless ConfigurationWireless Placement and Range Guidelines Wireless Security Options Manually Configuring Your Wireless Settings and SecurityV1.1, May Settings Description Wireless SettingsSecurity on Configuring WEP Wired Equivalent Privacy Wireless SecurityV1.1, May Configuring WPA or WPA2 Wireless Security V1.1, May V1.1, May Using a WPS Button to Add a WPS Client Using a PIN Entry to Add a WPS Client Connecting Additional Wireless Client Devices Adding Both WPS and Non-WPS Clients Wireless Guest NetworksAdding Just WPS Clients How to Configure a Wireless Guest Network V1.1, May V1.1, May Configuring Wi-Fi Multimedia Turning on Access Control to Restrict Access by MAC Address V1.1, May Configuring Logs Chapter Content Filtering and Firewall RulesBlocking Keywords and Domains Blocking Keywords, Sites, and ServicesV1.1, May Services Blocking ServicesFirewall Rules-Port Forwarding and Port Blocking Configuring Port ForwardingV1.1, May Considerations for Port Forwarding Configuring Port BlockingV1.1, May V1.1, May V1.1, May Viewing the Gateway Status Chapter Managing Your NetworkField Description Gateway Status FieldsViewing the Connection Status Changing the Built-In Password Resetting to Factory Default Settings Backing Up and Restoring Your SettingsViewing the Event Log Running Diagnostic Utilities V1.0, November Chapter Customizing Your Network Configuring Dynamic DNSRestricting Access by MAC Address V1.1, May Configuring Port Triggering V1.1, May Setting Up a DMZ Host LAN IP Settings Reserving an IP Address for Dhcp Use Select the Allow Remote Management check box Enabling Remote ManagementReverting to Factory Default Setting Managing the URL to Connect to The Gateway Configuring Universal Plug and Play UPnPV1.1, May Basic Functions Chapter TroubleshootingUsing LEDs to Troubleshoot Using LEDs to TroubleshootConnecting to the Gateway’s Main Menu Testing the LAN Path to Your Gateway Troubleshooting the ISP ConnectionTroubleshooting a TCP/IP Network Using a Ping Utility Testing the Path from Your PC to a Remote Device V1.1, May Table A-1. Technical Specifications Technical SpecificationsTable A-2. Default Configuration Settings Factory Default SettingsFeature Default Behavior Internet Connection V1.1, May Document Link Appendix B Related DocumentsV1.1, May Index Index-2 Index-3 Index-4

CGD24G specifications

The Gateway CGD24G is a versatile networking device designed for enhanced connectivity in both home and small office environments. This gateway serves multiple functions, including routing, firewall protection, and wireless networking, making it a popular choice among users looking for an all-in-one solution.

One of the main features of the CGD24G is its dual-band wireless capability. Operating on both the 2.4 GHz and 5 GHz bands, it provides greater flexibility and less interference, ensuring a stable and reliable wireless connection. The 2.4 GHz band is ideal for everyday tasks such as web browsing and email, while the 5 GHz band is optimized for high-bandwidth activities like streaming and online gaming.

The device is equipped with multiple Ethernet ports, allowing for wired connections to various devices, such as PCs, gaming consoles, and smart TVs. This feature is particularly beneficial for users who prioritize speed and stability over wireless connections. Additionally, the Gateway CGD24G supports advanced routing protocols, including IPv4 and IPv6, ensuring compatibility with modern internet technologies.

Security is a top priority for any networking device, and the CGD24G does not disappoint. It includes a built-in firewall that protects the network from unauthorized access and cyber threats. Moreover, it supports WPA2 encryption, ensuring that data transmitted over the wireless network is secure from potential eavesdropping.

The user-friendly web interface makes it easy to set up and manage the gateway. Even those with limited technical knowledge can navigate the settings to customize the network according to their preferences. Parental controls, quality of service (QoS) settings, and guest network capabilities are also included, allowing users to prioritize bandwidth and manage access for visitors.

In terms of performance, the Gateway CGD24G is designed to handle multiple devices simultaneously, making it suitable for households with diverse internet usage needs. With a robust processor and sufficient memory, it can efficiently manage traffic, minimizing latency and providing a seamless online experience.

Overall, the Gateway CGD24G stands out as a reliable and feature-rich option for users seeking a dependable internet connection. Its combination of dual-band capabilities, security features, and user-friendly management tools makes it an excellent choice for enhancing connectivity in any setting.
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