Onkyo HT-S990THX instruction manual Troubleshooting

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Troubleshooting

If you have any trouble using the 7.1ch THX Certified Digital Surround Receiver and Speaker Package, look for a solution in this section.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VIDEO 1] button, press the [STANDBY/ON] button. “Clear” will appear on the display and the AV receiver will enter Standby mode.

VIDEO 1

STANDBY/ON

VCR

Note that resetting the AV receiver will delete your radio presets and custom settings.

Power

Can’t turn on the AV receiver

•Make sure that the power cord is plugged into the wall outlet properly.

•Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it in again.

The AV receiver turns off as soon as it’s turned on

•The amp protection circuit has been activated. Remove the power cord from the wall outlet immedi- ately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord discon- nected for 1 hour. After that, reconnect the power cord and set the volume to maximum. If the AV receiver stays on, set the volume to minimum, disconnect the power cord, and reconnect your speakers and input sources. If the AV receiver turns off when you set the volume to maximum, disconnect the power cord, and contact your Onkyo dealer.

Audio

There’s no sound or it’s very quiet

•Make sure that the digital input source is selected properly (page 35). Press the [DIGITAL INPUT] but- ton repeatedly.

•Make sure the speker set A or B is on (page 8).

•Make sure that all audio connecting plugs are pushed in all the way (page 22).

•Make sure that the polarity of the speaker cables is correct, and that the bare wire is in contact with metal part of each speaker terminal (page 19)

•Make sure that the speaker cables are not shorting.

•Check the volume. It can be set to –∞, –83 throught +16 dB (page 37). The AV receiver is designed for

home theater enjoyment and has a wide volume range for precise adjustment.

•If the MUTING indicator is shown on the display, press the remote controller’s [MUTING] button to unmute the AV receiver (page 43).

•While a pair of headphones is connected to the PHONES jack, no sound is output by the speakers (page 44).

•Check the digital audio output settings on the con- nected device. On some games consoles, such as those that can play DVDs, the default setting is off.

•With some DVD-Video discs, you need to select an audio format from a menu.

•If your turntable doesn’t have a phono preamp built-in, you must connect one between it and the AV receiver. If your turntable uses an MC cartridge, you must con- nect an MC head amp, or an MC transformer and a phono preamp.

•Specify the speaker distances and adjust the individual speaker levels (pages 53, 54).

•The input signal format is set to PCM or DTS. Set it to Auto (page 56).

Only the front speakers produce sound

•When the Stereo or Mono listening mode is selected, only the front speakers and subwoofer produce sound.

•Make sure the speakers are configured correctly (page 55).

Only the center speaker produces sound

•If you use the Pro Logic IIx Movie, Pro Logic IIx Music, or Pro Logic IIx Game listening mode with a mono source, such as an AM radio station or mono TV program, the sound is concentrated in the center speaker.

•Make sure the speakers are configured correctly (page 55).

The surround speakers produce no sound

•When the Stereo or Mono listening mode is selected, the surround speakers produce no sound (page 47).

•Depending on the source and current listening mode, not much sound may be produced by the surround speakers. Try selecting another listening mode.

•Make sure the speakers are configured correctly (page 55).

The center speaker produces no sound

•When the Stereo or Mono listening mode is selected, the center speaker produces no sound (page 47).

•Make sure the speakers are configured correctly (page 55).

The surround back speakers produce no sound

•While speaker set B is on, speaker set A is reduced to 5.1-channel playback and the surround back speakers produce no sound.

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Contents HT-S990THX Important Safety Instructions AvisPrecautions PowerFor models having a power cord with a polarized plug FCC Information for UserSpeaker Precautions PrecautionsPlacement Using Close to a TV or ComputerPackage Contents Features Getting Started in Five Easy Steps Digital Input Input DisplayEnjoying Home Theater Speaker Sets a and BSpeaker Set a Main Room Speaker Set B Sub RoomContents Getting to Know the AV Receiver Front PanelGetting to Know the AV Receiver DisplayRear Panel Digital in Optical 1, 2, 3, and CoaxialFront Speakers A, Surround SPEAKERS, Center SPEAKER, Video 1 IN/OUT and Video 2Remote Controller Installing the BatteriesAiming the Remote Controller Remote Controller Using the Remote ControllerRECEIVER/TAPE Mode Listening Mode buttons Remote Mode buttonsButtons used when the Tuner input is selected ON/STANDBY buttonDVD Mode CD/MD/CDR/HDD Mode To select the input source, pressDISC/ALBUM +/- button Arrow Enter buttonsSpeakers Subwoofer SKW-940Connecting Your Speakers Speaker Connection PrecautionsConnecting Speaker Set a Connecting Speaker Set B sold separatelyConnecting Antennas Connecting the Indoor FM AntennaConnecting the AM Loop Antenna Attach the FM antenna, as shown American ModelConnecting Antennas Connecting an Outdoor FM AntennaConnecting an Outdoor AM Antenna Using a TV/FM Antenna SplitterConnecting Your Components About AV ConnectionsOptical Digital Jacks AV Connection Color CodingConnecting Your Components Connecting Audio and Video Signals to the AV ReceiverWhich Connections Should I Use? Video Connection FormatsConnecting a TV or Projector Video ConnectionAudio Connection HintConnecting a DVD player AntennaHooking Up the Multichannel DVD Input DVD playerConnecting a VCR or DVD Recorder for Playback VCRDVD recorder Connecting a VCR or DVD Recorder for Recording Connecting a Camcorder, Games Console, or Other DeviceMake the video connection a Make the audio connection a Camcorder or consoleSatellite, cable, set-top box, etc Step Phono preampConnecting an HDD-compatible Component Receiver’s Video 2 in L/R jacks and Video 2 in S JacksConnecting a Cassette, CDR, MiniDisc, or DAT Recorder Connecting the Power Cord of Another ComponentConnecting Onkyo Components Connecting the Power CordAuto Power On/Standby Remote ControlTesting the speakers Turning On the AV ReceiverTurning On and Standby Smooth Operation in a Few Easy StepsFirst Time Setup Assigning Digital Inputs to Input SourcesChanging the Input Display First Time Setup Component Video SetupSelect a suitable listening mode and enjoy Playing Your AV ComponentsBasic AV Receiver Operation Start playback on the source componentUsing the Multichannel DVD Input Playing Your AV ComponentsDisplaying Source Information Tuning into AM/FM Radio Stations Listening to the RadioListening to AM/FM stations Presetting Radio Stations Listening to the RadioUsing RDS European Models Only What is RDS?RDS Program Types PTY Displaying Radio Text RT Finding Stations by Type PTYListening to Traffic News TP Adjusting the Bass and Treble Setting the Display BrightnessCommon Functions Muting the AV ReceiverUsing the Sleep Timer Adjusting Speaker LevelsUsing Headphones Common FunctionsUsing the Listening Modes Selecting with the Remote ControllerSelecting Listening Modes Selecting on the AV ReceiverUsing the Listening Modes PCM*1About the Listening Modes DTSUse this mode with any stereo movie e.g., TV, DVD, VHS This mode is designed for use with video gamesOnkyo Original DSP Modes Using the Late Night Function Dolby Digital only Using the Re-EQUsing the Audio Adjust Settings Input Channel Settings Mono SettingPlii and PLIIx Music Mode Settings DTS Neo6 Music Mode SettingUsing the THX Audio Settings LFE Level SettingBGC Boundary Gain Compensation Setting SB Spc Surround Back Spacing SettingRecording Recording the Input SourceRecording Audio and Video from Separate Sources Advanced Setup Advanced Speaker SettingsSpeaker Distance Advanced Setup Speaker LevelsRepeat so that the level Test tone from each speakerSpeaker Configuration Left and Right Buttons to Select 2ch or 1chDigital Input Signal Formats Correcting Sound and Picture SyncEntering Remote Control Codes Controlling Other ComponentsRemote Control Codes for Onkyo Components Connected via Resetting Remote Mode ButtonsResetting the Remote Controller Controlling Other ComponentsON/STANDBY, TV TV VOLCH + Troubleshooting Troubleshooting Remote controller doesn’t work Sound changes when I connect my head- phonesCan’t control other components Can’t recordVideo ATT0 default Memory BackupVideo Attenuation Video ATT2 Gain is reduced by 2 dBSpecifications Amplifier SectionVideo Section Tuner SectionSpecifications SpeakerMemo Memo Onkyo U.S.A. Corporation Onkyo Europe Electronics GmbHOnkyo Europe UK Office Onkyo China Limited

HT-S990THX specifications

The Onkyo HT-S990THX is a powerful home theater system specifically designed for audiophiles seeking an immersive audio-visual experience. This sophisticated system embodies cutting-edge technology, ensuring that both music and movies are delivered in high fidelity.

At the heart of the HT-S990THX is its 7.1-channel receiver, which offers an impressive total output of up to 130 watts per channel. This allows for the reproduction of dynamic and detailed sound, making every cinematic experience feel more lifelike. The system supports various surround sound formats, including Dolby Atmos and DTS:X, which add a vertical dimension to audio, enveloping listeners in three-dimensional soundscapes. This is particularly advantageous in action-packed films or when experiencing finely engineered soundtracks.

The system includes a robust set of speakers designed to work in harmony with the receiver. The surround sound speaker package features a sleek subwoofer and compact satellite speakers that deliver crystal-clear highs and thundering lows. The subwoofer, in particular, enhances the overall audio experience with deep, rich bass that can be felt as much as it is heard.

One of the prominent features of the Onkyo HT-S990THX is its Audyssey room calibration technology. This advanced tool analyzes the room acoustics and automatically adjusts the speaker settings to create an optimal sound environment. As a result, users can expect consistent, high-quality audio regardless of the room's shape or size.

Furthermore, the HT-S990THX comes equipped with multiple HDMI inputs that support 4K video pass-through and HDCP 2.2, ensuring compatibility with the latest streaming services and gaming consoles. This means that users can enjoy stunning visuals alongside the exceptional audio provided by the system.

Wi-Fi connectivity and access to streaming services are also part of the package. Users can easily connect their smartphones and tablet devices via Bluetooth or use the built-in Chromecast feature to stream music directly.

In conclusion, the Onkyo HT-S990THX is a comprehensive home theater solution that combines powerful performance with high-quality audio technologies. Its ability to adapt to any room and integrate seamlessly with modern media devices makes it an exceptional choice for anyone looking to elevate their home entertainment experience.
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