Technicolor - Thomson 300 Series manual Troubleshooting, Phase, Color Timing, Line synchroniza

5 Troubleshooting

5 Troubleshooting

Solving problems This appendix provides information on how to identify and correct some common problems you may encounter when using the SpeedTouch™.

In most cases the described solutions will solve the problem.

However, if the problem keeps persistent, reinstallation of your SpeedTouch™ might solve the problem.

If reinstallation has not resolved the problem, contact the company from which you purchased the SpeedTouch™ for assistance.

SpeedTouch™ LEDs Your SpeedTouch™ is equipped with two Bi-colored LEDs . These indicators indicate the status of the SpeedTouch™. Checking the SpeedTouch™ status may be a first step in isolating the problem.

Start-up phases At startup, the SpeedTouch™ passes three phases:

Phase	USB LED		ADSL LED		Description
	Color	Timing	Color	Timing
Attaching and	Red	Flashing,	Off	—	The Speed-
Configuring		very short			Touch™ is
		time			attached.
	Green	Solid,	Green	Solid,	Ready to
		2 seconds		2 seconds	continue.
Downloading	Green	Flashing,	Off	—	Downloading
		1 to 10			driver software
		seconds			from computer.
		Solid	Amber	Solid	Download
					successful.
Connecting to	Green	Solid	Green	Flashing	Pending ADSL
ADSL					line synchroniza-
					tion.
				Solid	Ready for
					connectivity.

Failed POST When a Power on Self Test (POST) failed, both LEDs are solid amber.

3EC 36714 BAAA TCZZA Ed. 01 39