Technicolor - Thomson 536(v6) General SpeedTouch Troubleshooting, Poor SpeedTouch, Performance

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Chapter 5

Troubleshooting

5.1 General SpeedTouch™ Troubleshooting

SpeedTouch™ does not work

SpeedTouch™ unreachable

If none of the LEDs light up, make sure that:

The SpeedTouch™ is plugged into a power socket outlet.

You are using the correct power supply for your SpeedTouch™ device.

The power requirements for your SpeedTouch™ are clearly indicated on the identification label on the bottom of the SpeedTouch™.

The SpeedTouch™ is turned on via the push button at the back panel.

If your SpeedTouch™ is cannot be reached due to misconfiguration, you might consider a hardware reset to factory defaults as described in “5.3 Reset to Factory Defaults” on page 86.

!

However, note that resetting the SpeedTouch™ to its factory settings will

revoke all the changes you made to the configuration.

Poor SpeedTouch™

Make sure that the SpeedTouch™ is installed and configured as instructed in the

performance

Installation and Setup Guide or as instructed by the Service Provider.

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E-DOC-CTC-20051017-0142 v1.0

 

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Contents SpeedTouch536v6 Page SpeedTouch Copyright TrademarksDocument Information Contents Navigation Troubleshooting Ethernet TroubleshootingContents Terminology Documentation and software updates About this User’s GuideAbout this User’s Guide Getting to know your SpeedTouch Indicator Description Name Colour State SpeedTouch LED BehaviourAccessing your SpeedTouch Access Method Can be used toAccess via the Web Interface To access the SpeedTouch via the Web interfaceAccess via CLI To access the SpeedTouch via the Command Line Interface CLIFor more information, see Quote site command on Select All Programs Accessories Command Prompt To start a Telnet sessionAccess via FTP Open a Command Prompt windowCommon FTP commands Use CommandFtp quote site ip iplist To access the SpeedTouch remotely To enable remote access To disable remote accessRemote Assistance Local Network Setup EthernetFor more information, see Device settings on EthernetUSB Supported operating systemsSystem requirements To install Windows USB drivers Windows Found New Hardware Wizard appearsChapter Chapter Web Pages Internet Connectivity Dial-In ClientsSpeedTouch Internet GatewayIf your computer runs You can use See 3.1 SpeedTouch Web Pages on page 21 to proceedSpeedTouch Web Pages Introduction Starting an Internet sessionMonitoring your Internet connection Terminating an Internet session Internet Gateway Device Control Agent Internet connection status Terminating an Internet session SpeedTouch Web Interface SpeedTouch Consult DocumentationNavigation Menu Language Bar Navigation Bar Notification Area TasksMenu CollapsingExpanding the menu Language Bar Navigation Bar Notification Area Tasks Home SpeedTouch homeSpeedTouch Broadband Connection Toolbox Home Network Information Configuration Event Logs SpeedTouchInformation SpeedTouch Easy Setup SpeedTouch RestartRestarting your Click Yes, restart my SpeedTouch. The SpeedTouch restartsConfiguration Saving your current configuration Back up & RestoreAccessing the Backup & Restore Restoring a previously saved configurationReset to Factory Defaults Resetting the SpeedTouch factory defaultsIndicator Description Event LogsDSL Connection Internet Services Broadband ConnectionBroadband Connection menu Connectivity Check Pick a task list, click Check connectivity to the InternetClick Check Connectivity DSL Connection Internet Services Internet Service Settings Accessing the Internet Service Settings OverviewBroadband Connection menu, click Internet Services Toolbox Username Password Enabling Remote AssistanceTerminating remote assistance Game & Application Sharing Chapter Accessing the Defined Games & Applications Defined Games & ApplicationsGame or Application Definition Accessing the Game or Application Definition OverviewConfigure Under Adding a Port Translation ruleNew Game or Application Creating a new game or applicationParental Control Redirect a Web site Proceed as follows Deny access to a specific Web siteAllow access to a specific Web site Allow is selected under Action for Unknown SitesRedirecting all Web sites Configure content based filtering settingsUnder Content Based Filtering you can Click Redirect in the Action listWeb Filtering Activation Standard license activation Accessing this page Proceed as followsWeb Filtering Activation Click StandardToolbox menu, click Parental Control Click Configure Content LevelAccessing the Content Level Icon DescriptionNew Content Level Accessing the New Content LevelContent level creation Proceed as follows Chapter Disabled FirewallStandard Details of a security level Creating a new security levelEditing a security level Proceed as follows Chapter Intrusion Detection On the Dynamic DNS page, click Configure Dynamic DNSUser Management User PrivilegesChapter Edit User Editing a user account Proceed as followsToolbox menu, click User Management Change Default User Changing the default userChange Default User page appears Add User Home Network DevicesInterfaces Home Network Viewing client information See 4.6.2 Device Settings on page 73 for more information DevicesDevice Settings Accessing the device settings OverviewConnection Sharing Chapter Assign Public IP Assigning the public IP address to a deviceInterfaces Interface Settings Assigning a new IP address to the SpeedTouchDhcp Pool Accessing the Dhcp Pool Dhcp PoolHome Network menu, click Interfaces Components of the Dhcp Pool Chapter Troubleshooting Poor SpeedTouch General SpeedTouch TroubleshootingSpeedTouch does not work SpeedTouch unreachable PerformanceEthernet Troubleshooting LANLEDdoesnotlightup Make sure thatUPnP on Windows XP Systems Adding IGD Discovery and Control Resetting your SpeedTouch Software reset Hardware resetPage Need more help?

536(v6) specifications

Technicolor, a prominent name in the realm of audio-visual technology, has solidified its legacy with its Thomson 536 (v6) model, a standout among broadcast and professional video equipment. This device presents an impressive fusion of versatility, innovation, and user-focused design, making it a favored choice among industry professionals.

The Thomson 536 (v6) is built on a robust framework that supports a wide range of applications, including broadcast television and cinema production. One of its key features is its ability to handle multiple video formats, providing users with the flexibility to work with both standard definition and high definition formats. This adaptability ensures that the device remains relevant in a rapidly evolving digital landscape.

At the heart of the Thomson 536 (v6) is its state-of-the-art processing engine, which leverages advanced algorithms to enhance video quality. This technology allows for real-time rendering and processing, ensuring minimal latency during live broadcasts or recordings. The crisp and clear image output is attributed to the incorporation of next-generation signal processing techniques, which effectively minimize noise and enhance color accuracy.

The device comes equipped with extensive connectivity options, including SDI, HDMI, and various analog inputs, facilitating seamless integration into existing production setups. This is crucial for professionals working in dynamic environments where adaptability is a must. Additionally, the Thomson 536 (v6) supports remote control capabilities, offering convenience for operators managing live events or complex studio environments.

User experience is further enriched by a robust interface that features intuitive controls, making it easy for technicians to navigate through its myriad functions. The menu-driven system allows for quick adjustments, enabling professionals to focus on content creation rather than technical complexities.

Durability is another hallmark of the Thomson 536 (v6). Built to withstand the rigors of professional use, the device features a rugged chassis that ensures reliability in various operational settings. This resilience, combined with low power consumption, makes it a cost-effective choice for production companies.

In summary, the Technicolor Thomson 536 (v6) exemplifies innovation and precision in the field of broadcast technology. With its advanced processing capabilities, versatile format support, and user-centric design, it continues to be an invaluable tool for those committed to delivering high-quality audio-visual content.
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