Seiko Group BP-6000 owner manual Troubleshooting, Error Messages

Page 62

7. Troubleshooting

7. Troubleshooting

If an error occurs during printing, you will get several warnings. A buzzer sounds, P.OUT lamp blinks, and an error message appears in the display window of the front control panel.

❏Error Messages

 

Error Message

Cause and Solution

 

CARRIAGE ERROR

The printer cannot detect the print head position.

 

 

◆ Turn off the printer immediately. After a brief wait, turn

 

 

the printer on again.

 

 

 

 

RAM ERROR

Internal RAM does not function properly.

 

 

◆ Turn the printer off and back on again. If the error persists,

 

 

consult your dealer.

 

 

 

 

EEPROM ERROR

Checksum error occurred in EEPROM IC chip.

 

 

◆ Reset the error status by the following procedure:

 

 

Hold down the PARK, TOF SET, M.LF, and LF keys all

 

 

together while turning on the power to the printer. If the

 

 

error persists, consult your dealer.

 

 

WARNING:

 

 

All registered settings in the printer will be cleared, e.g.

 

 

settings in setup options and in vertical alignment data.

 

 

You will have to make re-adjustment (see page 61).

 

 

 

 

FAN ERROR

Abnormal fan operation is detected.

 

 

 

 

HEAD PROTECTION

Long continuous printing may overheat the print head.

 

(ON LINE indicator blinks.)

◆ The printer stops temporarily and restarts automatically

 

 

when the print head temperature lowers to a safe level.

 

 

 

 

PAPER ERROR

Paper jam or improper paper operation occur.

 

(Buzzer sounds 3 times.)

◆ If paper parking is not completed, press the PARK key.

 

 

Otherwise reload the paper.

 

 

 

 

PAPER OUT

Paper is not loaded in the printer.

 

 

◆ Load paper (pages 13 and 14).

 

 

 

 

COVER OPEN

One of the printer covers are open.

 

 

◆ Close the cover to restart the operation.

 

 

 

 

POWER DOWN!!

Abnormal current is detected.

 

 

◆ The printer is automatically turnoff.

 

 

Stop using the printer, and contact the dealer.

 

 

 

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Page 61 Page 63
Contents
Page Page Pin wide-carriage Dot matrix printer Page Contents P e n d i c e s Tro u b l e s h o o t i n gA i n t e n a n c e Foreign matter and water Power sourc eInstallation environment Operating conditionUnpacking the printer To make a test print To set up the printerQuick startup To connect your computerFeatures IntroductionPaper dimensions Options and expendablesPower cord Printer description Reverse control panel sheet InstallationOperation guide sheet Physical dimensionModel a Physical dimensionModel B Installing the sound seal cover Setting upInstalling the paper rack Installing the ribbon cassette Ribbon Feed KnobParallel Interface 36-pin plug Connecting the computerConnecting the power cord Serial Interface 25-pin plugLoading the paper Fanfold continuous paperSingle sheets paper Left Paper GuideAdjusting the print head position Vertical print position alignmentControl panel and operations Control panel and indicatorsIndicators Online Cover OpenIndicator lamps Lamp Off Blinking Function KeysReset Paper Select Lever Head adjustment LeverControl Levers Paper Select Lever OUT Indicator Action Paper parkingPrinting test pattern Tearing off a form Power-on operation summary To set this option Basic setup optionsAbout basic setup options Font Selection procedure exampleSetup Memory SingleSelecting font style Selecting character spacing Selecting page length for fanfold paper 17 Inch 22 InchSelecting single sheet paper size Single Code B5 Port B5 Land A4 PortPrinting multipart paper Loading user setup optionsPrinting list of option settings SUB-MENU Extended setup optionsAbout extended setup options Setup options summary Extended Setup Options Extended Paper width Setting top of form positionSetting maximum print line length Loading AdjstLF Pitch LF Code 6 LPI LF Code 8 LPI LF 8 LPI LF 9 LPI Line feed spacingOverride bottom margin Override Print Override no Override YESLabel Mode Label Mode no Label Mode YES Autoscroll modeLabel mode Auto Scroll Scrollno Scrolltof only Scrollany POSDisable paper out buzzer Set default page lengthDisable paper out detection Set CSF cut sheed feeder type Skip over perforationLine Feed Speed Emulation National font styleCode Euro symbol ISOEuro Symb Euro Symbol YES Euro Symbol no Code Brascii AbicompCharacter table CR Setting CR Autofeed CR CR+LF CR CR onlySlashed zero Carriage return CRIBM 20 cpi character spacing Set vertical tabs VT in BP-A/I modeLine feed LF IBM download character tableItalic Italic Code Italic Always Set italic character styleSet bold character style Bold Bold Code Bold AlwaysSet barcode type Enable barcode commandBarcode BC Mode BC Ignored Bar code size Data length serial interface Interface typeParity bit serial interface Stop bit serial interfaceCommunication protocol serial interface Serial error check serial interfaceSerial Error Error Print Errorignored Communication speed serial interfaceCD signal serial interface CTS signal serial interfaceDSR signal serial interface Print direction Setting of whether ERROR/PE signals are output or notCommunication buffer size Invert LCD display Setting of Energy Star Saving user setup options Factory ST Press Enter SW Restore factory default setupsInterface Parallel Parity BIT NON Loading Adjust Baud RTReset Lock Lock no Lock YES Software controlled setupLock the Reset key Software SET Software no Software YESSelection of printer driver FX or IBM mode Seiko Precision EpsonBP-A or BP-I mode Seiko Precision Epson About printer driverTroubleshooting Error MessagesProblem guide To terminate this mode Input Hexadecimal Dump ModeTo run this mode in draft printing ExamplePlaten MaintenanceCleaning Inside the printerLubrication Printer cover removalPrinter Cover Operation and printing pattern Vertical alignment modeSelect Grade Description of Patterns Appendix A. Specifications Printing specificationsLine feed pitch Paper feed method Paper width Paper weightMultiple copies Line feed speedDpl Dps Data input timing chart Parallel interface specificationsInput connector Handshake protocol Serial interface specificationsInput connector RS-232C Pin assignments Baud RateOther specifications Appendix B. Control code summary ESC B n1 n2 Hexadecimal DecimalESC a n N64 NULESC K n1 n2 ESC I nESC J n DataM1 m2 m3 m4 ESC @ n1 n2M1...m4 N1 + n2 x Code Initialize condition1B,5F,n H ≤ n≤ ESC SP nESC ! n ESC $ n1 n2ESC t ESC & NUL n1N2 a data N1 n2 d1 d2 d3N16 NUL NULESC ? n m N2...n32 NULN1 + n2 x ESC L n1 n2 ESC R nFor Example Set by n1 + n2 x ESC Z n1 n2N1 + n2 x ESC \ n1 n2 ESC m n1 n2ESC x n ESC l nESC t n ESC GS n N1 + n2 x 256.or n1 + n2 x 256 x 2 for highESC . n Selects international character in BP-A mode By n1 + n2 x ESC Z n1 n2ESC b c n1 n2 Setup options control codes T e sAdjustment Mode Code & Hexadecimal Hex. = selection FontSelect setup Label modeCR setting Mode Code & Hexadecimal Hex. = selection InternationalEuro symbol LF settingFactory setting Mode Code & HexadecimalSerial error Save setupLetters # Check digit Bar code type summaryBar code Construction About bar code element type Element Mode Code & Hexadecimal Hex. = selection BAR Code dataSequence VariablesEpson, Italic character set, extended Appendix C. Character setsEpson, Italic character set Epson, Graphic character set Epson, Graphic character set, extendedIBM character set IBM all character set International character setBP-A character set BP-I character setBP-I character set Character Sets Character Sets Character Sets 100 101 Bulgaria IBM Russian Mazowia Polish Code MJK Csfr Hungarian Abicomp Ussr Gost RussianISO 105 Page Printer Division
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