Sharp AR-203E X Unable to Scan the Image, CHECK1 Is your application compliant to TWAIN?

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4 Unable to Scan the Image

If you cannot scan the image, turn off your computer. Press the power switch on the unit to turn it off, unplug the unit from the power source, and then plug it back in. Restart your computer. Try scanning again. If scanning is still not possible, refer to the check list below.

CHECK1 Is your application compliant to TWAIN?

If you are using Windows 98/Me/2000 and your application is not TWAIN compliant, the application cannot acquire images. Use an application that is TWAIN compliant.

CHECK2 Have you selected the scanner driver of this unit on your application?

Make sure that the "SHARP MFP TWAIN S" or "WIA- SHARP AR-xxxx" is selected on your application. Reference:"Scanning an Image from a TWAIN-

Compliant Application" (p.14)

CHECK6 Are you trying to scan multiple originals in the SPF at once?

When multiple originals are loaded in the SPF, it depends on your application whether only one original can be scanned in a single operation, or whether multiple originals can be scanned. Check which is possible in your application.

CHECK7 Does your computer's operating system support the scanner driver?

The operating systems that support the unit's scanner driver are Windows 98/Me/2000/XP/Vista.

CHECK3 Have you specified all scanning preferences appropriately?

Setting a large area with full color together with a high resolution setting, makes the data size large, resulting in extended scanning times. It is recommended to set the scanning preferences depending on the type of original to be scanned, i.e., Web Pages (monitor), Photo, FAX, or OCR.

CHECK4 Is there enough computer memory?

Your computer may not have enough available memory to hold the document you want to scan. Lower the scan resolution.

CHECK5 Has the specified period of program timeout already elapsed?

Neither printing nor scanning jobs can be sent to the unit from your computer during the specified period of program timeout after copying.

To send a scanning job immediately, press the clear key twice, ONLINE key or SCAN key on the unit. Reference:For more detail, refer to "USER

PROGRAMS" in the Operation Manual.

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Contents AR-203E Contents Printing Overview Flow chart shown below provides printing overviewMake sure that Sharp AR-xxxx is selected as Basic PrintingCurrent printer. If you intend to change any print Windows 98/Me Windows 2000/XP/VistaPrinter Driver Settings Print sample Printing a WatermarkFitting the Printed Image to the Paper Click the Paper tab in the printer driver setupScreen Check the Fit To Page boxPrinting Multiple Pages on One Outline of the Print Status Window Sharing the Printer Using Windows Shared Printer Settings Click the start button, and click Control Client Settings partPanel Click Add a printer in Printer TasksSelect Browse for a printer, and click Select settings in the Default Printer screenNext button Scanning Overview When scanning from Scanner Using the unit to begin scanningDocument glass/SPF Place the original s you wish to scan onAfter starting TWAIN-compliant application, click File menu and select Select ScannerScanning Source menu, select the position Open the scanner driver setup screenWhich you placed the original in Platen Document glass or SPFSet-up screen Auto Scan Area Judgement button Preview screenPreview window Rotate buttonGlass/SPF Place the original you wish to scan on the documentAfter starting Paint, click the File menu and select From Scanner or CameraPreview button Select the paper source and picture type, and clickClick the Scan button Printers and Other Hardware, and then click Click the start button, click Control Panel, clickScanners and Cameras Click the Sharp AR-xxxx icon and then click GetOriginal is sent to the original exit area, so you Click the Finish button Show Twain setting screen when scanning Scan Setup areaOutline of Button Manager Application Selection areaButton Manager Settings Printing trouble Identifying Unit ProblemsWhat type of trouble do you have? If the USB cable becomes disconnected CHECK2 Is the interface cable connected securely?USB cable CHECK1 Is there enough computer memory or hard disk space? Check Your ComputerCHECK2 Is your hard disk fragmented? Install the software, referring to Installing When you make sure that the USB port is enabledPlug and Play Screen does not Appear Click the icon beside the Universal Serial BusFailed to Install the Driver Windows 2000/XP Faint, Uneven or Smeared Print Output CHECK3 Is the paper loaded correctly? CHECK2 Is the orientation of document setting correct?Nothing Prints CHECK2 Is the on Line indicator off?CHECK1 Has a paper jam occurred? CHECK2 Have you specified a suitable resolution? CHECK1 Is the original clean?Poor Scanning Result SPF? Scanned Image is Incorrectly PositionedCHECK1 Is your application compliant to TWAIN? Unable to Scan the ImageCHECK4 Is there enough computer memory? User Settings Printer Driver Features partMain PaperImage Adjustment Index Page Page Page AR-203E