Visioneer 9750 manual Problem The ADF won’t feed pages properly. How can I fix it?

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can make it appear worn and will cause issues feeding paper. See “Cleaning the Automatic Document Feeder” on page 136 for cleaning instructions.

Problem: The ADF won’t feed pages properly. How can I fix it?

A dirty or worn ADF pad assembly or dirt on the roller can cause documents to feed in skewed at an angle, or multiple pages to feed at the same time. Try cleaning the roller first. See “Cleaning the Automatic Document Feeder” on page 136. If that doesn’t solve the problem, the pad assembly may need to be replaced. It is user-replaceable. See “Replacing the ADF Pad Assembly” on page 137 for the steps to replace the pad. You received a replacement pad in the original scanner box, and you can also order a new one. See “Visioneer 9750 Scanner Parts List” on page 148 for the ordering number.

Problem: The paper jams about halfway through the scan. How can

I keep this from happening?

Check the Flatbed glass to make sure no items are on it when you scan from the ADF. Multiple items placed on the Flatbed glass will raise the lid slightly, thus preventing the pages feeding through the ADF from touching the glass. When that occurs, the pages are unable to feed back out of the ADF and the pages can jam.

Problem: The motor runs but doesn't feed the paper. How can I fix it?

Make sure the paper is securely seated in the ADF so the paper rests on the rollers. The paper sensor that initiates the rollers to grab the paper may be engaged, but the paper may not be fully in the ADF tray so the rollers cannot grab a page to feed it through.

Problem: The scans from the ADF are always crooked. What do I need to do to get the scans straight?

Make sure to align the paper guides to the edges of the paper. If you are scanning small items that are smaller than the paper guides’ minimum adjustment, scan these items on the Flatbed glass instead.

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Contents Visioneer OneTouch USB Scanner Users Guide Visioneer OneTouch USB Scanner User’s Guide P Y R I G H T I N F O R M a T I O N B L E O F C O N T E N T S Ii Table of Contents Index Iv Table of Contents WHAT’S in the BOX WelcomeVisioneer 9750 Scanner Visioneer 9750 Scanner Documentation What YOU NeedAn IBM-compatible Pentium PC, or AMD equivalent with VGA or Svga MonitorBefore YOU Begin InstallingTo assemble the scanner Assemble the ScannerUnlocked position Visioneer 9750 Scanner USER’S Guide Assemble the Scanner To install the software Install the SoftwareSelect Nuance PaperPort and Scanner Driver Select Remind me in 7 days and click OK Welcome to the OneTouch 4.0 Setup Wizard opens Click Next Select the option you want Install the Software Visioneer 9750 Scanner USER’S Guide To connect the power supply Connect the Power SupplyPower Connect the USB Cable and Turn on the Power Visioneer 9750 Scanner USER’S Guide Connect the USB Cable and Turn on the Power Additional Applications for Your Scanner To install the additional applicationsClick Install Now To view the user guides View the User GuidesTo view and save the User Guides To register your scanner Register Your Scanner and Check for UpdatesScanning Load a Stack of Documents Scanning BasicsLoad a Single Scan with the Buttons on the Scanner About the Buttons on the Scanner Preconfigured SettingsTo scan from the OneTouch Button Panel Scan from the Onetouch Button PanelVisioneer 9750 Scanner USER’S Guide Check the Scan Settings Before Scanning Your document will be scanned with these settings Using the Onetouch Button Panel About the Onetouch Button PANEL’S Names and Icons Configuring the Onetouch Buttons About the Onetouch Properties Window Color Black and White Grayscale Configure Visioneer 9750 Scanner USER’S Guide To select new settings for a button Selecting NEW Settings for a ButtonVisioneer 9750 Scanner USER’S Guide Setting Destination Application Properties Paperport Properties Text Documents Properties Visioneer 9750 Scanner USER’S Guide Image Documents Properties Storage Properties Click the Storage Layout options you want Email Properties Configuring the Onetouch Buttons Selecting Format Options Configuring the Onetouch Buttons Text Formats To select a file type for the text format To scan with OCR To select OCR settingsScanning with Optical Character Recognition OCR Choose OCR options To select options Selecting Options for a ButtonConfiguring the Onetouch Buttons Visioneer 9750 Scanner USER’S Guide Configuring the Onetouch Buttons Creating a NEW Scan Configuration To create a new configuration Visioneer 9750 Scanner USER’S Guide Click the Page Settings tab to select page settings Original Image Click the Advanced Settings tab Device Settings TAB Storage Options TAB Archive By default, the location of the archived documents is at To edit or delete a scan configuration Editing or Deleting Scan ConfigurationsEdit the settings and click OK To configure before scanning Configuring Before ScanningVisioneer 9750 Scanner USER’S Guide To scan and burn to a CD Scan and Burn to a CDVisioneer 9750 Scanner USER’S Guide Configuring the Onetouch Buttons To scan with event forwarding Scanning with Event ForwardingConfiguring the Onetouch Buttons To scan and create an Html web Configuring the Onetouch Buttons To transfer scanned documents to storage Transferring Scanned Documents to StorageConfiguring the Onetouch Buttons Setting up multiple folders for transfer to storage Configuring the Onetouch Buttons Visioneer 9750 Scanner USER’S Guide Scan to multiple storage folders To Transfer Documents to a Server or Mapped Drive Select a mapped drive or server as indicated by the icon Checking the Hardware and Setting the Lamp Power Saving Configuring the Onetouch Buttons Visioneer 9750 Scanner USER’S Guide Scanning with Twain Interface To access the Twain interface from PaperPort Accessing the Twain Interface from PaperportScan pane Visioneer 9750 Scanner USER’S Guide Getting Help with the Paperport Software TWO Twain Interface Options To scan from the Basic Interface Scanning from the Twain Basic InterfaceVisioneer 9750 Scanner USER’S Guide Scanning Part of AN Image Scanning from the Twain Advanced Interface Scanning from the Twain Advanced Interface Visioneer 9750 Scanner USER’S Guide To adjust a setting Adjusting the Image on the Advanced InterfaceClick to close the settings panel Adjusting the Resolution To adjust the resolution To adjust the brightness and contrast Adjusting the Brightness and ContrastTo adjust the color settings Adjusting GAMMA, SATURATION, and Color HUETo set the image size Adjusting Input SizeScan Info box shows Following figure shows the information on the Scan Info box To set the ruler unitsTo change or delete a profile you created Creating a NEW Advanced Interface ProfileTo create a new profile Click the Device Configuration button Display the Device ConfigurationSetting UP Your Scanner to Work with Paperport To set up your scanner to work with PaperPort Click Yes recommended then click Next Setting UP Your Scanner to Work with Paperport Visioneer 9750 Scanner USER’S Guide Scanning with the WIA Interface From the File menu choose From Scanner or Camera To scan using WIA from Microsoft PaintScanning with the WIA Interface Visioneer 9750 Scanner USER’S Guide To select the scanner settings before you scan Fine Tuning Your ScansVisioneer 9750 Scanner USER’S Guide Scanning with the Isis Interface Click the Auto Feed tab at the top of the window To scan with the Automatic Document FeederClick the Flatbed tab at the top of the window To scan with the FlatbedAdjusting the Isis Scan Settings To adjust the Custom Document settings Visioneer 9750 Scanner USER’S Guide Adjusting the Isis Scan Settings Scanning with Isis in Other Applications To clear a paper jam Cleaning the Scanner GlassClearing Paper Jams To clean the ADF Care and MaintenanceCleaning the Automatic Document Feeder To replace the ADF Pad assembly Replacing the ADF PAD AssemblyTo replace the roller assembly Replacing the Roller AssemblyCare and Maintenance Problem The scanner won’t scan. What’s wrong? TroubleshootingTroubleshooting Problem The ADF won’t feed pages properly. How can I fix it? Problem How do I uninstall PaperPort? Error Problem Description Solution Code Status Light Troubleshooting CodesUninstall the Onetouch 4.0 Scanner Software HOW to Uninstall Your ScannerUninstall the Paperport Software Unplug the scanner USB cableDouble-click the Add or Remove Programs icon To Install Another DriverVisioneer 9750 Scanner Specifications Part Name Visioneer 9750 Scanner Parts ListD E Index Index Index Visioneer