Runco VX-2IX manual Troubleshooting Tips, Symptom Possible Causes Solution

Maintenance and Troubleshooting

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the VX-2ix. If you encounter an issue not described here, please contact Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom		Possible Cause(s)	Solution
The projector does not turn	• The VX-2ix is not plugged		• Ensure that the VX-2ix is
on after initial installation. The		in or the AC outlet is not	plugged in and that the AC
power LED lights red after you		active.	outlet is active.
press the power button.
The projector is on, but there	•	Incorrect source selection.	• Select the correct source.
is no video image on-screen.	• Source component is not		• Turn on the source.
		turned on.
A projected image from a	• DVD player is set to		• Turn off progressive scan
DVD is split or otherwise		progressive scan mode.	on the DVD player.
scrambled.			• Connect the DVD player to
			the HD/RGB 1 or
			HD/RGB 2 input.
Image is too bright and/or	• Contrast is set too high.		• Lower the contrast setting.
lacks definition in the bright
areas of the image.
Image appears “washed out”	• Brightness is set too high.		• Lower the brightness
and/or dark areas appear too			setting.
bright.
Colors in the image are	• The Red/Pr, Green/Y or		• Ensure that the source
swapped; for example, reds		Blue/Pb outputs from the	outputs are connected to
appear blue or vice versa.		source are connected to	the correct VX-2ix input.
		the wrong inputs on the
		VX-2ix.
Image geometry is incorrect.	•	Incorrect aspect ratio	• Select the aspect ratio that
		selection.	best matches the source
			image and screen size
			(refer to Table 4-1).
The projector will not turn	• The projector will not turn		• Wait two minutes until the
back on after it was powered		on for two minutes after	LED at the front of the
down, or the image disap-		power-down, to protect	VX-2ix turns red.
pears during operation.		the lamp.
	• The lamp has failed.

5.3

Troubleshooting Tips

Runco VX-2ix Owner’s Operating Manual 49