Motorola VT2142 manual Troubleshooting

Page 10

Overview Installation Troubleshooting Contact FAQ Glossary License

Configuration: Basic Advanced TCP/IP

TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Restore Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Import/Export Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Remote Log – Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Ping Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

STATUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Network Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

DDNS Update Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

DHCP Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

System Log – Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Configuring TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Configuring TCP/IP in Windows 98 or Windows Me

52

Configuring TCP/IP in Windows 2000

55

Configuring TCP/IP in Windows XP

58

Verifying the IP Address in Windows 98 or Windows Me

62

Verifying the IP Address in Windows 2000 or Windows XP

63

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Resetting All of Your Equipment

65

Contact Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Software License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

VT2142 Voice Gateway User Guide

x

Image 10
Contents User Guide VT2142 Voice Gateway Canada Country Refer ToUnited Kingdom Iii VT2142 Voice Gateway User Guide Your Internet Telephone Service and 911 in the United States Important Safety Information Vii Caring for the Environment by Recycling Recycling your Motorola EquipmentContents Troubleshooting Features OverviewDescription Front PanelLight Phone 1Rear Panel Key Item DescriptionInstallation Before You BeginGather Information PrecautionsConnect the VT2142 Installation With an Existing Router InternetVT2142 Voice Gateway User Guide Installation With a Standard Modem Cable modem users DSL modem users Connecting Your Telephone Basic Configuration Logging In to the VT2142Importing the Saved Configuration Configuration OverviewExporting the VT2142 Configuration Click ToRestarting the VT2142 Logging OutWAN Configuration Click WAN ConfigurationOverride MAC WAN Setup for PPPoE DSLRestore Enforce MTUWAN Setup for a Static IP Address Cable Modem Field or Button DescriptionPptp Settings Renew WAN Setup for Dhcp Cable ModemRelease Subnet IP Address LAN ConfigurationDefault Gateway NetmaskEnable Dhcp Relay Enable Dhcp ServerEnable ISP Start IPAdvanced Configuration AdvancedUPnP Field DescriptionIP QoS Enable IPQoSTrusted Mode AddIP QoS Traffic Rule Normal Service TOS MarkingPort Forwarding Remove ViewApplied Rules Source IP Address Custom Port ForwardingApplication Destination IP AddressSelect a LAN IP Address DMZ SettingsEnable DMZ LAN ClientsBlock Outgoing IP FiltersBlock All Traffic PingCustom IP Filters LAN Clients FieldDescriptionWeb Filters Dynamic DNS Client Multicast Static Routing MetricDynamic Routing Remote Netmask Remote Web AccessRedirect Port Remote SSH Access Restore Defaults Restore DefaultsButton Description Import Import/Export ConfigurationSelect a File ExportRemote Log Router User Management Packet size Ping TestEnter IP Address to ping Number of echo requestsRestart RestartStatus Network StatisticsConnection Status Error Ddns Update StatusStatus Dhcp Clients Product InformationSystem Log Router Configuring TCP/IP Configuring TCP/IP in Windows 98 or Windows MeVT2142 Voice Gateway User Guide Click Obtain an IP address automatically Configuring TCP/IP in Windows VT2142 Voice Gateway User Guide Click Internet Protocol TCP/IP Configuring TCP/IP in Windows XP VT2142 Voice Gateway User Guide VT2142 Voice Gateway User Guide VT2142 Voice Gateway User Guide Verifying the IP Address in Windows 98 or Windows Me Verifying the IP Address in Windows 2000 or Windows XP Troubleshooting Problem Possible SolutionsResetting All of Your Equipment Contact Us Frequently Asked Questions What does the Motorola VT2142 Voice Gateway do?Dotted-decimal GlossaryDomain name FormatDriver DownloadDownstream Dynamic IPPort triggering NetworkPort PPPoEInspection Wireless accessStateful Static filterYou may Software LicenseYou may not Visit our website at