D-Link DES-1005E manual Contacting Technical Support, Phone Support, Internet Support

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ENGLISH

Contacting Technical Support

U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.

Before you contact technical support, please have the following ready:

Model number of the product (e.g. DES-1005E)

Hardware Revision (located on the label on the bottom of the switch (e.g. rev A1))

Serial Number (s/n number located on the label on the bottom of the switch)

You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues.

For customers within the United States:

Phone Support:

(877) 453-5465

Internet Support:

http://support.dlink.com

For customers within Canada:

Phone Support:

(800) 361-5265

Internet Support:

http://support.dlink.ca

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Contents Page Manual Revisions PrefaceTable of Contents Safety Cautions Safety InstructionsEnglish Protecting Against Electrostatic Discharge Setup Package ContentsIntroduction Switching Technology Other key features include FeaturesTop Panel LEDs Hardware OverviewAuto MDI/MDI-X Ports Power JackBefore You Connect to the Network InstallationMounting on a cement wall Mounting the Switch on the WallPC to Switch Connecting the SwitchDoes the DES-1005E switch have an uplink port? TroubleshootingCheck your IP address Networking BasicsStep Statically Assign an IP addressGlossary CSMA/CD BootpLAN IPXMDI MIB MDI-XRmon RPSTftp TCP/IPUDP VlanTechnical Specifications EMI Phone Support Contacting Technical SupportInternet Support Registration