Altinex UT250-101 manual Troubleshooting Guide

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DESIGNER SOLUTIONS

7.4. SUMMARY OF COMMANDS

1)

[STATUS]

Display card status

2)

[CLR]

Reset card to defaults

3)

[VER]

Display firmware version

4)

[ONmX]

Turn ON single output

5)

[ON]

Turn ON all outputs

6)

[OFFmX]

Turn OFF single output

7)

[OFF]

Turn OFF all outputs

8)

[InOmX]

Connect to one output

9)

[InO*]

Connect to all outputs

10)

[...P]

Sets the path, [SW] preload

11)

[SW]

Switch preloaded outputs

12)

[AUTO*]

Auto-switch: ON, all outputs

13)

[AUTO0]

Auto-switch: OFF

14)

[AUTO1]

Auto-switch: ON, Out #1

15)

[AUTO2]

Auto-switch: ON, Out #2

16)

[HELP]

Display available commands

17)

[?]

Display system information

18)

[STA1]

Auto-feedback on

19)

[STA0]

Auto-feedback off

20)

[...S]

Save current setting

21)

[AFB]

Enable/disable “[ ]”

22)

[SIDn]

Set all Card IDs

23)

[RSI]

Reset Card IDs to defaults

TROUBLESHOOTING GUIDE

8

We have carefully tested and found no problems in the supplied UT250-101; however, we would like to offer suggestions for the following:

8.1 POWER LEDS ARE OFF

Cause 1: The unit is not plugged in.

Solution: Make sure the power adapter is plugged into a working AC outlet and that the adapter’s DC end is plugged all the way into the UT250-101. If both LEDs are still not ON, see Cause 2.

Cause 2: The unit has a problem.

Solution: If one power LED is on, but the other is not then the UT250-101may have a problem. Please call ALTINEX at

(714)990-2300.

8.2NO DISPLAY

Cause 1: The source has a problem.

Solution: Check the source and make sure that there is a signal present and all source connections are correct. If the source is working and there is still no display, see Cause 2.

Cause 2: The output is not selected.

Solution: Verify the connection status of the UT250-101. (See RS-232 accessible commands in Section 7.) If no display is present, see Cause 3.

Cause 3: Cable connections are incorrect.

Solution: Make sure that cables are properly connected. Also, make sure that the continuity and wiring are good. If there is still no display present, see Cause 4.

Cause 4: The display has a problem.

Solution: Make sure the display is powered and turned on. If there is still no display, please call ALTINEX at (714) 990-2300.

400-0503-001

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Contents UT250-101 Table of Contents Precautions / Safety Warnings CleaningGeneral HandlingUT250-101 About Your UT250-101Technical Specifications Specifications are subject to changeMechanical Product Description Application Diagrams Diagram 1 Typical SetupDiagram 2 Internal View Diagram 3 Dimensions Diagram 4 Cable Support Diagram 5 Installation TabletopDiagram 6 Output Select Wiring Installing Your UT250-101 AUTO-SWITCH ModeOperation Manual Control Output Select ControlsDescription of Commands RS-232 Control1 RS-232 Interface StatusCLR VERONmX OFFmXInO 10. …P11. SW AutoHelp 17. ?STA1 STA020. ...S AFBSIDn RSITroubleshooting Guide No Response No Twisted Pair OutputContact Information ALTINEX, Inc Limited WARRANTY/RETURN PoliciesAltinex Policies