Contacting Allied Telesis

Preface

Online Support

Email and

Telephone

Support

Returning

Products

For Sales or

Corporate

Information

Warranty

Management Software Updates

This section provides Allied Telesis contact information for technical support as well as sales or corporate information.

You can request technical support online by accessing the Allied Telesis Knowledge Base from the following web site: www.alliedtelesis.com/support. You can use the Knowledge Base to submit questions to our technical support staff and review answers to previously asked questions.

For Technical Support via email or telephone, refer to the Allied Telesis web site: www.alliedtelesis.com. Select your country from the list displayed on the website. Then select the appropriate menu tab.

Products for return or repair must first be assigned a Return Materials Authorization (RMA) number. A product sent to Allied Telesis without a RMA number will be returned to the sender at the sender’s expense.

To obtain an RMA number, contact the Allied Telesis Technical Support group at our web site: www.alliedtelesis.com/support/rma. Select your country from the list displayed on the website. Then select the appropriate menu tab.

You can contact Allied Telesis for sales or corporate information at our web site: www.alliedtelesis.com. Select your country from the list displayed on the website. Then select the appropriate menu tab.

The AT-9000/28 Gigabit Ethernet ecoSwitch has a Lifetime Warranty (two years fan and PSU). Go to www.alliedtelesis.com/warranty for the specific terms and conditions of the warranty and for warranty registration.

New releases of management software for our managed products are available from either of the following Internet sites:

Allied Telesis web site: www.alliedtelesis.com

Allied Telesis FTP server: ftp://ftp.alliedtelesis.com

If you prefer to download new software from the Allied Telesis FTP server from your workstation’s command prompt, you will need FTP client software and you must log in to the server. Enter “anonymous” for the user name and your email address for the password.

AT-9000/28 specifications

The Allied Telesis AT-9000/28 is a versatile and robust network switch designed for organizations seeking to enhance their networking capability. This Layer 2 managed switch delivers a high degree of performance and reliability, making it an ideal choice for businesses that require a seamless network experience.

One of the main features of the AT-9000/28 is its 28 ports, which include 24 Fast Ethernet ports and 4 Gigabit Ethernet uplink ports. This allows for flexible network configuration and scalability, accommodating both wired and wireless devices efficiently. The switch also supports auto-negotiation and auto-MDI/MDI-X, which simplifies installation and connectivity by automatically detecting and configuring the appropriate settings.

The AT-9000/28 employs advanced switching technologies, such as IEEE 802.1Q VLAN tagging, which enables the segregation of traffic for improved security and performance. This feature is crucial for businesses that require data isolation between different departments or user groups. In addition, the switch supports quality of service (QoS) protocols, allowing for traffic prioritization. This is particularly beneficial for organizations that handle multimedia applications or VoIP services that demand reliable bandwidth.

Another significant characteristic of the AT-9000/28 is its support for port mirroring. This capability is essential for network monitoring and troubleshooting, as it allows administrators to track and analyze network traffic efficiently. Furthermore, the switch supports multiple user authentication methods, including RADIUS and TACACS+, thus enhancing network security.

The AT-9000/28 is built with energy efficiency in mind, featuring Energy Efficient Ethernet (EEE) technology. This reduces power consumption during periods of low traffic without compromising performance, which aids in lowering overall operational costs.

In terms of management, the AT-9000/28 offers versatile management options, including a web-based GUI, Command Line Interface (CLI), and SNMP support. This flexibility enables network administrators to configure, monitor, and troubleshoot the switch easily.

Overall, the Allied Telesis AT-9000/28 is a reliable switch well-suited for a variety of network environments. Its combination of performance, security features, and energy efficiency makes it an excellent choice for organizations looking to optimize their network infrastructure. With robust capabilities and advanced technologies, the AT-9000/28 stands out as a valuable addition to any networking setup.