Troubleshooting
Symptom | Cause | Action | |
Keyboard 1 | Loose cables. | Check all cable connections to | |
and/or |
| make sure they are completely | |
Mouse2 Not |
| seated in their sockets. | |
Responding |
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| |
Switch is in Auto | Press the Spacebar to exit Auto | ||
| |||
| Scan Mode. | Scan Mode. | |
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| |
| Keyboard / Mouse | Unplug the keyboard / mouse | |
| needs to be reset. | from the Console Keyboard Port, | |
|
| then plug it back in. | |
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| |
| Mouse set to Serial | Some mice can be set to act as | |
| Mode. | either a PS/2 or serial mouse. | |
|
| Make sure the mouse is set to | |
|
| PS/2 mode. | |
|
|
| |
| Incorrect Mouse | Check your Device Manager to be | |
| Driver. | sure that the correct driver for your | |
|
| mouse (obtained from the | |
|
| manufacturer, or supplied by the | |
|
| operating system), has been | |
|
| installed. Because of the wide | |
|
| variety of mouse driver standards | |
|
| for the modern series of mice (the | |
|
| ones with the extra buttons and | |
|
| wheels), this unit only supports all | |
|
| of the extra features of the | |
|
| Microsoft Intellimouse. It supports | |
|
| the scroll wheel function of most | |
|
| other mice. | |
|
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| |
| Switch needs to be | Turn off the computers and | |
| reset. | unplug their power cords; wait 5 | |
|
| seconds; plug the power cords | |
|
| back in and turn the computers | |
|
| back on. | |
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|
| |
Video | Loose cables. | Check all cable connections to | |
Problems |
| make sure they are completely | |
|
| seated in their sockets. | |
|
|
| |
| Resolution and/or | This unit supports VGA, SVGA, | |
| Bandwidth set too | Multisync, and XGA (interlaced), | |
| high. | with resolutions of up to 1920 x | |
|
| 1440. | |
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| - 13 - | ||
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