Symptom | Possible Cause | Action | |
Mouse Not | Switch needs to be | Turn off the computers and unplug the | |
Detected, or | reset. | KVM cables. Wait five seconds; then | |
Does Not |
| plug the cables back in and turn the | |
Respond |
| computers on. | |
Correctly2 |
|
| |
Mouse set to Serial | Some mice can be set to act as either | ||
| |||
| Mode. | a PS/2 or serial mouse. Make sure the | |
|
| mouse is set to PS/2 mode. | |
|
|
| |
| Incorrect Mouse | Check your Device Manager to be sure | |
| Driver. | that the correct driver for your mouse | |
|
| (obtained from the manufacturer, or | |
|
| supplied by the operating system), has | |
|
| been installed. | |
|
|
| |
Video | Resolution and/or | Select a lower resolution and/or | |
Problems | Bandwidth set too | bandwidth. | |
| high. |
|
1
2
The unit is designed to work with PS/2keyboards. XT (84 key) and AT keyboards will not work.
Some Notebooks, notably the IBM Thinkpad and Toshiba Tecra, have trouble when their mouse and keyboard ports are used simultaneously. To avoid this, only connect the mouse port or the keyboard port. If you connect the mouse port, you will need to use the notebook’s keyboard when the notebook becomes the active computer.
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