ATEN Technology KVM CS-62 user manual Symptom Possible Cause Action

Page 13

Symptom

Possible Cause

Action

Mouse Not

Switch needs to be

Turn off the computers and unplug the

Detected, or

reset.

KVM cables. Wait five seconds; then

Does Not

 

plug the cables back in and turn the

Respond

 

computers on.

Correctly2

 

 

Mouse set to Serial

Some mice can be set to act as either

 

 

Mode.

a PS/2 or serial mouse. Make sure the

 

 

mouse is set to PS/2 mode.

 

 

 

 

Incorrect Mouse

Check your Device Manager to be sure

 

Driver.

that the correct driver for your mouse

 

 

(obtained from the manufacturer, or

 

 

supplied by the operating system), has

 

 

been installed.

 

 

 

Video

Resolution and/or

Select a lower resolution and/or

Problems

Bandwidth set too

bandwidth.

 

high.

 

1

2

The unit is designed to work with PS/2keyboards. XT (84 key) and AT keyboards will not work.

Some Notebooks, notably the IBM Thinkpad and Toshiba Tecra, have trouble when their mouse and keyboard ports are used simultaneously. To avoid this, only connect the mouse port or the keyboard port. If you connect the mouse port, you will need to use the notebook’s keyboard when the notebook becomes the active computer.

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2003-06-20

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Contents CS-62 2003-06-20 Overview Features Console Hardware RequirementsComputers CablesPort LEDs Front ViewInstallation 2003-06-20 Operation Auto Scan ModeSelecting the Active Port Changing the Scan Interval LED Display TableFunction Specification SpecificationsSymptom Possible Cause Action TroubleshootingSymptom Possible Cause Action Limited Warranty 2003-06-20 2003-06-20