Paxar TC6039OH manual Troubleshooting, Problem Solution

Page 39

T R O U B L E S H O O T I N G

6

This section lists some common printer problems and their solutions.

Problem	Solution
Printer does not feed.	Switch to a fully charged battery.
	Close the supply cover completely.
	Load the supply correctly. See “Loading
	Supplies” in Chapter 3 for more information.
	Check the platen roller for jammed labels.
Printer does not print.	Switch to a fully charged battery.
	Load the supply correctly. See “Loading
	Supplies” in Chapter 3 for more information.
	Clean the printhead. See “Cleaning the
	Printhead” in Chapter 5 for more information.
Print has voids or is too light.	Load the supply correctly. See “Loading
	Supplies” in Chapter 3 for more information.
	Close the supply cover completely.
	Switch to a fully charged battery.
	Clean the printhead. See “Cleaning the
	Printhead” in Chapter 5 for more information.
	Check the supply for damage or defects.
Printer partially prints on the	Load the supply correctly or load new supplies,
supply and fails to respond	if necessary. See “Loading Supplies” in
to the keypad or trigger.	Chapter 3 for more information.
	Clear any supply jams.
	Clean the printhead. See “Cleaning the
	Printhead” in Chapter 5 for more information.
	Switch to a fully charged battery.

Troubleshooting 6-1

Image 39

Contents

Page Trademarks B L E O F C O N T E N T S Entering & Printing Data Iii Page T R O D U C T I O N D i e n c e I n g t h i s M a n u a lL p f u l R e m i n d e r s T t i n g S t a r t e dT a c h i n g t h e S a f e t y S t r a p Charging the Main Battery Battery UseI n g t h e M a i n B a t t e r y Changing the Main Battery A r g i n g t h e B a c k u p B a t t e r y E c k i n g t h e B a t t e r y S t a t u s Power Supply DescriptionI n B a t t e r y S a f e t y I n f o r m a t i o n 6Operator’s Handbook A d i n g S u p p l i e s I N G S U P P L I E SPull back the supply lock tab Loading for Peel Mode Applicator Roller Peel Bar Label Deflector Loading for Non-Peel Mode Supply Type Used For L e c t i n g t h e S u p p l y T y p eM o v i n g S u p p l i e s i n P e e l M o d e 8Operator’s Handbook Keys Description I n g t h e K e y p a dEntering Data Entering Special Characters/SymbolsIndicator Description I n g t h e D i s p l a yReading the Status Bar Scanner LED Description A n n i n g B a r codesR t i f i c a t i o n N o t e J u s t i n g t h e P r i n t C o n t r a s t I n t i n gSupply Type Used For W e r M a n a g e m e n t D i o F r e q u e n c y C o m m u n i c a t i o n sSelect E a n i n g R E & M a I N T E N a N C ECleaning the Printhead Cleaning the Platen Roller Cleaning the Sensors Cleaning the Pinch and Feed RollersCleaning the Scanner Flex Cable Cleaning the Scanner WindowO r i n g t h e P r i n t e r E a r i n g S u p p l y J a m sProblem Solution TroubleshootingE c k i n g t h e S o f t w a r e V e r s i o n I n t i n g a T e s t L a b e l Error Codes C h n i c a l S u p p o r tCodes Description Specification s Part Number Description C e s s o r i e sPage Toll Free