T R O U B L E S H O O T I N G 4
This chapter lists some of the common printer problems and their possible solutions. If these solutions do not work, call Service at the number listed on the back of this manual.
Problem | Solution | |
|
| |
Printer does | Use a fully charged battery. | |
not feed or |
| |
Close the supply cover completely. | ||
print. | ||
Load supply properly. See Chapter 2, | ||
OR | ||
“Loading Supply” for more information. | ||
Print has | ||
Clean the printhead. See Chapter 3, | ||
voids or is | ||
“Care and Maintenance” for more | ||
too light | ||
information. | ||
| ||
| Run the printer diagnostic tests. Refer to | |
| the System Administrator's Guide for | |
| more information. | |
Printer turns | Recharge the battery. | |
off while |
| |
Resend the format. | ||
printing | ||
| ||
Check your format for unnecessary thick | ||
and/or the | ||
display goes | horizontal lines. The maximum black to | |
blank. | white print ratio for each label/tag is 25%. | |
Supply does | Check the | |
not calibrate | cut, or | |
properly. | System Administrator's Guide for more | |
| information. |
Troubleshooting