T R O U B L E S H O O T I N G | 4 |
|
|
Use this chapter to correct some problems that may occur.
| Problem | Action |
|
| The keyboard display is | Make sure the printer is on and the keyboard |
|
| blank. | cable is attached securely to the printer. If the |
|
|
| keyboard was attached while the printer was |
|
|
| on, turn the printer OFF and then back ON. |
|
|
|
|
|
| You tried to skip a | This field requires data before continuing to |
|
| required field. | the next field. Enter data and press ENTER. |
|
|
|
|
|
| Letters are not in the | Make sure the caps lock is not on. |
|
| expected case. |
|
|
|
|
|
|
| Script is not running. | Turn the printer OFF and then back ON. If this |
|
|
| does not solve the problem, call Service. |
|
|
|
|
|
| Optional scanner does | Make sure the scanner has been enabled. |
|
| not work. | Refer to the 939i Operating Instructions “ for |
|
|
| more information. |
|
| T e c h n i c a l S u p p o r t |
|
|
|
|
If these solutions do not work, call Service at the number listed on the back of this manual.
Troubleshooting