3Com 3900 manual Troubleshooting Web Management Software

Troubleshooting the Web Management Software 35

6Select the Edit Permissions tab.

If the options listed under Unsigned Content cannot be configured, verify that you are using the latest version of Internet Explorer.

7In the Run Unsigned Content choices, click the Enable option button.

8Click OK to close the Internet zone dialog box. Then click OK to close the Security Settings dialog box.

9In the Internet Options dialog box, click Apply to apply the setting. Then click OK to close the Internet Options dialog box.

Web Management If you encounter problems accessing Help files from Web Management and Netscape applications when you use Netscape, clear the browser memory cache

Navigator and disk cache and restart the browser.

To clear the cache in Netscape Navigator:

1In the browser window, from the Edit menu, select Preferences.

2In the Category menu tree, click Advanced and then click Cache in the Advanced folder.

The browser cache options appear to the right of the menu tree.

3Clear the memory and disk cache by clicking the appropriate buttons on the cache options form.

4Restart the browser.

If the Netscape browser does not shut down, press Ctrl+Alt+Delete and end the Netscape browser task.

Troubleshooting

the Web

Management

Software

If you are unable to run the Web Management software, verify the accuracy of your CLASSPATH environment variable.

By default, the Web Management installation adds two directories above your existing CLASSPATH: C:\3Com. Your directories may be different if you did not select the default C:\3Com directory during installation.

If your system already has an existing CLASSPATH before you install the additional Web Management files, the necessary 3Com directories are added above yours. As a result, your classpath may look like this:

C:\3Com;C:\java\classes;C:\java\applets\myclasses;