3Com 3C16987 manual Included Services

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shipped to Customer, at 3Com's expense, not later than thirty (30) days after 3Com receives the defective

 

product, and 3Com will retain risk of loss or damage until the item is delivered to Customer.

 

3Com shall not be responsible for any software, firmware, information, or memory data of Customer

 

contained in, stored on, or integrated with any products returned to 3Com for repair, whether under

 

warranty or not.

 

Dead- or Defective-on-Arrival.In the event a product completely fails to function or exhibits a defect in

 

materials or workmanship within the first forty-eight (48) hours of installation but no later than thirty (30)

 

days after the date of purchase, and this is verified by 3Com, it will be considered dead- or

 

defective-on-arrival (DOA) and a replacement shall be provided prior to 3Com receiving the defective

 

product, but only if Customer provides a purchase order number, credit card number, or other method of

 

payment acceptable to 3Com, to be used if 3Com needs to charge Customer for the replacement, as

 

explained below. The replacement product will normally be shipped not later than three (3) business days

 

after 3Com's verification of the DOA product, but may be delayed due to export or import procedures. The

 

shipment of a replacement product prior to 3Com receiving the defective product is subject to local legal

 

requirements and may not be available in all locations. When such a replacement is provided and Customer

 

fails to return the original product to 3Com within fifteen (15) days after shipment of the replacement, 3Com

 

will charge Customer for the replacement product, at list price.

 

Shipment of a Replacement Prior to 3Com Receiving the Defective Product is provided for five (5)

 

years, after which time it may be available for a specified fee, but in either case only if Customer provides a

 

purchase order number, credit card number, or other method of payment acceptable to 3Com, to be used if

 

3Com needs to charge Customer for the replacement, as explained below. 3Com will make commercially

 

reasonable efforts to ship the replacement product not later than five (5) business days after receiving the

 

request for a replacement, but may be delayed due to product availability or export or import procedures.

 

The shipment of a replacement product prior to 3Com receiving the defective product is subject to local legal

 

requirements and may not be available in all locations. When such a replacement is provided and Customer

 

fails to return the original product to 3Com within fifteen (15) days after shipment of the replacement, 3Com

 

will charge Customer for the replacement, at list price. This replacement prior to 3Com receiving the

 

defective product is different from the fee-based Advance Hardware Replacement Service, which is available

 

as a contracted service offering.

 

 

INCLUDED SERVICES

3Com's Electronic Support Services, available at no charge, include 3Com Knowledgebase, information

 

on known bugs, documentation, release notes, and publicly available software and firmware upgrades.

 

3Com reserves the right to modify or cancel this offering at any time, without advance notice.

 

Telephone Technical Support, with coverage for basic troubleshooting only, will be provided at no

 

additional charge for ninety (90) days from the date of purchase, on a commercially reasonable efforts basis.

 

Telephone support is provided by 3Com only if Customer purchased this product directly from 3Com, or if

 

Customer's reseller is unable to provide telephone support. To qualify for this telephone technical support,

 

Customer must register on the 3Com Web site at http://support.3Com.com/index.htm, and state the date of

 

purchase, product number, and serial number. 3Com's response to a request for telephone technical support

 

will be in the form of a return call from a 3Com representative by close of business the following business

 

day, defined as 9 a.m. to 5 p.m., local time, Monday through Friday, excluding local holidays. Please refer to

 

the Technical Support appendix in the User Guide for telephone numbers.

 

Software Updates, All software and firmware upgrades and the latest code for this product downloaded

 

through the 3Com Software Library.

 

 

WARRANTIES EXCLUSIVE

IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR

 

BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE

 

PAID, AT 3COM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND

 

REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS,

 

EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING

 

WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,

 

SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF

 

WHICH ARE EXPRESSLY DISCLAIMED. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO

 

ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR

 

USE OF ITS PRODUCTS.

 

3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT

 

THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY

 

CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,

 

UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODIFY THE PRODUCT, OR ANY OTHER CAUSE BEYOND

 

THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, POWER CUTS OR OUTAGES,

 

OTHER HAZARDS, OR ACTS OF GOD.

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Contents User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents PIN-OUTS Support from 3Com Returning Products for Repair Page About this Guide Conventions Icon DescriptionConvention Description Related DocumentationYear ComplianceComments ProductIntroducing the Switch 3300 SM About SuperStack Switch 3300 SM Summary of FeaturesSwitch 3300 SM Front View Detail 10BASE-T / 100BASE-TX PortsPower/Self Test LED Color Indicates Port Status LEDsUnit LEDs Switch 3300 SM Rear View Detail Power SocketUnits on Configuration Switch 3300 SM as aNetwork ExamplesSwitch Using the Switch as a collapsed backboneSwitch Fast Ethernet configuration rules Configuration Rules with Full Duplex Configuration Rules for Gigabit Ethernet Installing the Switch Rack-mounting Repeat steps 2 and 3 for the other side of the Switch Fitting a bracket for rack mountingStacking Units Treated as a single manageable unit with one IP address3C16965. Contact your supplier for details You need only one SuperStack II Switch 3300 MM per stack Stack of three units Power-up Powered-up and ready for operationSwitch 3300 SM SequenceChoosing Correct CablesPort, you need a cross-overcable. Most of the 10BASE-T Color StateProblem Switch Network. For information on managing the Switch usingManaging GuideSafety Information Important Safety InformationPersonnel only Important Safety Information ’information de Sécurité ImportantePersonnel qualifié Plus étroites’information de Sécurité Importante Wichtige Sicherheitsinformat ionen Warnhinweis Faseroptikanschlüsse Optische Sicherheit Appendix a Safety Information PIN-OUTS Null Modem CablePC-AT Serial Cable Pin to RS-232 25-pinConnectors Pin Number Signal FunctionModem Cable RJ45 PinPin Number Signal Function Appendix B PIN-OUTS Technical Specifications Vlan MIB RFC Services ServicesTechnical Support Online TechnicalUsername anonymous 408 727Europe, South Africa, and Middle East Country Telephone Number Asia, Pacific RimCountry Telephone Number Fax Number Glossary Broadcast CollisionEndstation EthernetLine speed See baud Loop MulticastProtocol RepeaterSTP See Spanning Tree Protocol STP Glossary Index Index 3Com Corporation Limited Warranty Included Services Limitation of Liability EMC Statements