Orange Micro B31100004-B manual Technical support, Contact

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Technical support

Contact

Need help?

Online help and Documentation available on our internet site

www.orange.co.uk/liveradio

If you are an Orange Home customer please call:

0844 871 16991

If you are not an Orange Home customer, please email:

cs@myliveradio.co.uk

Important information

When contacting technical support, you will probably be asked for your Liveradio software version and unique identification information. These are shown in the Serial number submenu of the Set-up menu:

In the example above, Liveradio v2.3(1)-sc is the software version. 00:02:72:56:24:83 is the Liveradio identification number (also named MAC Address).

1Lines are open 8 am–11 pm seven days a week. Calls are charged at 5p per minute from a BT landline and may be monitored.

Liveradio – User guide

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Contents Read me Table of contents Important information Important safety informationWhat else do you need What’s in the boxHow does your Liveradio work What’s on the back What’s on the frontBatteries Powering up your LiveradioChoose the language Link your Liveradio to your wireless networkWPA-secure wireless network Enter your wireless security codeNon-secure wireless network WEP-secure wireless networkNetwork set-up Dhcp Pairing with your LiveboxSelect the time zone Selecting the item Switching between menusBasic navigation Highlighting an itemOther options Radio stationsPlay Stop playingTime / information Standby modeInformation displayed on the active audio file Placing in standby mode Menu modeActivating your Liveradio Alarms set-up Set-up modeLanguage set-up Wireless connection set-upTime format set-up Time zone set-upScrolling UpdateActive modes screen settings Standby mode screen settingsSerial number ResetConnection status USB key Playback modePodcasts Playing a podcast Audio bookFavourites mode Fast forward/backward modeSave PresetsAlarm / timer function Play modeMusic on your PC through your Liveradio Access the UPnP functionalityCase n1 Case n2 Page MP3 now starts playing Liveradio User guide Appendix Technical specificationsRecycling and disposal Health and safetyMaintenance and repair Additional informationWarranty Troubleshooting Contact Technical supportQuick glossary