Ringdale Gigabit manual Troubleshooting messages on the LCD panel

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Chapter 2 Connecting the Smart Ringswitch Gigabit Module

Troubleshooting

For information about using TrueView Ringswitch Manager, refer to the booklet accompanying the Ringswitch CD. Also see the Smart Ringswitch Family User Guide (part number 100-291) for detailed Ringswitch troubleshooting information and generic LCD messages.

Warning: The Smart Ringswitch Gigabit Module does not contain any user-serviceable components. Do not open the Ringswitch unit except when installing a module.

Troubleshooting messages on the LCD panel

When a Ringswitch re-boots, the LCD displays alert messages and information about installed modules.

Press the paddle switch downwards to display information about each of the installed modules. Information about each of the modules is displayed in the order they are inserted into the chassis, reading from top to bottom. Click the paddle switch upwards to display more detailed individual port information about the currently selected module. If no specific message is given, contact your customer service representative quoting any error number displayed.

If the module is functioning correctly, the LCD will display the slot number, module type, and microcode version of the selected module, as shown in the following table.

Table 2.2 The LCD message displayed by a correctly functioning Smart Ringswitch Gigabit Module

Message	Description


Slot <n> Gigabit	Correctly functioning Smart Ringswitch Gigabit Module
Rev xx.xx.xx

Connecting

100-398-01

11

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Contents Using the Smart Ringswitch Gigabit Module Using the Smart Ringswitch Gigabit Module Before you start Guide Acknowledgments Using the Smart Ringswitch Gigabit Module Contents Viii Jumbo frame size support Introduction to the Smart Ringswitch Gigabit ModuleFeatures of the Smart Ringswitch Gigabit Module Connection to Gigabit LAN segmentsToken ring to Ethernet translational bridging support Features supported by Software Release About Smart Ringswitch Software ReleaseUpgrading Ringswitch microcode REL43.BIN Introduction to the Smart Ringswitch Gigabit Module Connecting ports Connecting the Smart Ringswitch Gigabit Module MMF Connecting the Smart Ringswitch Gigabit Module Flow control Port interface attributesTroubleshooting messages on the LCD panel TroubleshootingConnecting the Smart Ringswitch Gigabit Module Reading Gigabit Module port LEDs Reading status indicatorsReading status messages on the LCD panel Reading the LCDLCD status messages for the Smart Ringswitch Gigabit Module Gigabit port interface modes Alert messages on the LCD panel Reading status indicators Configuring the Smart Ringswitch Gigabit Module Using the command line interfaceSetting the Gigabit port IPX mode Setting the Gigabit port token-ring IPX encapsulation mode Setting the Gigabit port Ethernet IPX encapsulation type Setting the Gigabit port IP mode Setting the Gigabit port IPX addressSetting the Gigabit port IP Multicast mode Setting the Gigabit port flow negotiation mode Setting the Gigabit port auto negotiate mode Setting the Gigabit port max frame size Setting the Gigabit port Vlan identity Setting the Gigabit port Vlan tagging modeClearing the Gigabit port RIF Cache Setting the Gigabit Spanning Tree encapsulation modeOther port functions Displaying Gigabit port informationUsing the command line interface Gigabit Module current ratings Current ratingsUsing the Smart Ringswitch Gigabit Module World Wide Web WWW Technical support servicesUsing a web browser Using FTP softwareTelephone, fax, and email Toll-free regional support numbers Using the Smart Ringswitch Gigabit Module