Rose electronic CrystalView TWISTED PAIR KVM EXTENDER manual Keyboard and Mouse have locked up

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System does not detect PS/2 mouse or application cannot find mouse.

nKeyboard and mouse cables reversed on the Local Unit.

nCable is loose, re-seat mouse cable on the CPU and the Local Unit.

nEnsure that the keyboard cable to the Local Unit is connected to provide adequate power to the Local Unit.

nReboot PC.

Keyboard and Mouse have locked up.

nReset the keyboard and mouse. (See Table 4)

nReset PC and the Remote Unit.

nCheck power to the Remote Unit.

Video picture is not sharp or is smeared.

nVideo compensation is incorrectly set. See installation section.

nThe UTP/STP interconnection cable is wired incorrectly. See the UTP/STP connection cable wiring section.

nCheck that the UTP/STP cable is solid and not a stranded cable and all connectors and patch cables are correct.

Each character separates into overlapping red, green and blue pixels.

nCheck that the UTP/STP cable is solid, not stranded.

nCheck patch panels for poor or incorrect connections.

nCheck the compensation jumper settings.

nThe UTP/STP interconnection cable is wired incorrectly. See the UTP/STP connection cable wiring section.

Monitor occasionally looses sync causing it to go blank for a few seconds.

nThis occurs if your electrical power system is very noisy, particularly the ground. Do not run the interconnection cables near power line

Only video is required, but no picture appears.

nThe probable cause is that the Local Unit is not powered on. The Local Unit obtains its power from the CPUs keyboard port. A keyboard cable must be connected from the Local Unit to the CPU even if no keyboard is required. A supplementary power supply can be obtained that connects to the Local Units keyboard connector.

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CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL

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Contents Installation and Operations Manual Limited Warranty Table of Contents Figures System introduction IntroductionDisclaimer Features Rose Electronics web site About this manual Package contentsCompatibility CrystalView PC-model ConnectorsModels Remote Unit Local Single Unit Local Dual UnitCrystalView SUN model Sun modelCrystalView PC-Serial/Audio model CrystalView Mini model Mini modelCables CrystalView cablesAudio cable Power adapterSerial cable Installation InstallationPC-Serial/Audio model only. See Figure Mini model See FigurePC / SUN / Serial/Audio Cable length Jumper Setting Switch LengthConnecting cables Local / Remote unit cablingSun cabling Mini cabling Mini Model Connecting to a Rose switchApplying power All models Crystalview Installation and Operations Manual Enabled User selectable settings PC and SUN modelsSwitch Function Left OFF Right on Commands toDual, PC Serial/Audio model specific notes All model specific notesOperating instructions Dual unit Operating InstructionsOperating instructions- All units Reset Null mouse commandTroubleshooting TroubleshootingOnly video is required, but no picture appears Keyboard and Mouse have locked upVideo picture is not sharp or is smeared Constant vertical wobble appears down the screen No sound at the Remote Units speakers or headphonesPicture on monitor is black and white, not color Maintenance and Repair ServiceService Information Technical SupportSafety SafetyServicing Safety and EMC Regulatory StatementsGrounding Appendix A. General specifications AppendicesWire Color Pair RJ45 8-PinAppendix C. Parts and cables Part Number DescriptionAppendix E. Rack mount instructions FCC/IC STATEMENTS, EU Declaration of Conformity Stancliff Road Houston, Texas Phone 281