Samsung HT-TX250 instruction manual Troubleshooting, Symptom Check/Remedy

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Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I cannot eject the disc.

Is the power cord plugged securely into the outlet?

 

Turn off the power and then turn it back on.

 

 

 

 

 

 

 

Check the region number of the DVD.

 

 

DVD discs purchased from abroad may not be playable.

Playback does not start.

CD-ROMs and DVD-ROMs cannot be played on this DVD

 

player.

 

 

Make sure that the rating level is correct.

 

 

 

Playback does not start

Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

 

Play/Pause button is pressed.

Wipe the disc clean.

 

 

 

 

No sound is heard during fast playback, slow playback, and step

 

motion playback.

 

Sound is not produced.

Are the speakers connected properly? Is the speaker setup cor-

 

rectly customized?

 

 

Is the disc severely damaged?

 

 

 

 

 

When listening to a CD or radio, sound is output to the front

 

 

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

PL II

 

 

 

 

 

 

 

(Dolby Pro Logic II) on the remote control to use all six speakers.

Sound can be heard only from a

Make sure that the DVD disc is 5.1-CH compatible.

 

few speakers and not all six.

If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the front left and right speakers. Set C, SL,

 

and SR to SMALL.

 

 

 

 

Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital

Dolby Digital 5.1 CH Surround

5.1 CH Surround Sound is produced only if the disc is recorded

with 5.1 channel sound.

 

Sound is not produced.

 

Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

 

 

the information display?

 

 

 

 

Is the remote control being operated within its operation range of

The remote control does not

angle and distance?

 

Are the batteries exhausted?

 

work.

Have you selected the mode(TV/DVD) functions of the remote

 

control (TV or DVD) correctly?

 

 

 

 

 

 

 

 

ENG

Symptom

 

 

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Disc is rotating but no

Is the TV power on?

 

 

picture is produced.

Are the video cables connected properly?

 

 

• Picture quality is poor and

Is the disc dirty or damaged?

 

 

picture is shaking.

A poorly manufactured disc may not be playable.

 

 

 

 

Audio language and subtitles

Audio language and subtitles will not work if the disc does not con-

 

do not work.

tain them.

 

 

 

 

 

 

 

 

 

 

 

 

Menu screen does not appear

Are you using a disc that does not contain menus?

 

even when the menu function is

 

selected.

 

 

 

 

 

 

 

 

 

 

 

 

 

You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

 

Aspect ratio cannot be changed.

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

 

ratio only. Refer to the DVD disc jacket and then select the appro-

 

 

 

 

priate function.

 

 

 

 

 

 

 

 

• The main unit is not working.

Turn off the power and hold the STOP (

 

 

) button on the main unit

 

 

 

(Example: The power goes out

 

 

for longer than 5 seconds.

 

 

or strange noise is heard.)

 

 

 

 

 

 

 

 

 

 

 

• The DVD player is not working

Using the RESET function will erase all stored settings.

 

normally.

Do not use this unless necessary.

 

 

 

 

 

 

 

 

While

 

(NO DISC) message appears on the display of main unit,

 

 

 

 

 

 

 

The password for rating level

hold the main unit's STOP (

 

) button for longer than 5 seconds.

 

 

 

 

 

<INITIALIZE> appears on the display and all settings will return to the

 

has been forgotten.

default values.

 

 

 

Press the POWER button.

 

MISCELLANEOUS

 

na in an area with good reception.

 

 

Using the RESET function will erase all stored settings.

 

 

Do not use this unless necessary.

 

 

 

Is the antenna connected properly?

 

 

Can't receive radio broadcast.

If the antenna's input signal is weak, install an external FM anten-

 

 

 

 

While listening to TV audio

If the eject button is pressed while listening to TV audio using

 

through the main unit,

the D.IN, AUX functions, the DVD functions are turned on and this

 

no sound is heard.

stops the TV audio.

 

 

 

 

 

 

 

 

 

 

 

 

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Contents Digital Home Theater System Saudi Arabian Standards Organisation only Safety WarningsPrecautions Features ContentsPlayable Discs Do not use the following types of discCopy Protection Disc Recording FormatFront Panel Side Panel Rear Panel AccessoriesDescription Remote Control Insert Remote Batteries Operation Range of the Remote ControlFollow these precautions to avoid leaking or cracking cells Description Con’tConnecting the Speakers Connecting the SpeakersHT-TX250 HT-X250Speaker Installation How to Install the Speaker and the StandHT-X250 HT-TX250Resetting the Wireless Receiving Module Turn on the main unitInstalling the Main Unit Arranging the CablesTurn the stand counter-clockwise and pull it apart Use the cable tie to keep the cables togetherConnecting the Video Out to your TV Resolution SelectionUsing Anynet+HDMI-CEC Hdmi FunctionOptical Connecting an External Digital Component AUX1 Connecting an External Analog ComponentAUX2 Connecting an External Analog Component Cooling Fan Connecting the FM AntennaIcons that will be used in manual Selecting the Video Format Before Using Your Home TheaterDisc Playback DVD VCD CD Slide Mode MP3/WMA-CD Playback MP3Jpeg File Playback Jpeg Digest FunctionDivX Playback DivX Using the Playback Function Displaying Disc Information DVD VCD CD MP3 Jpeg DivXChecking the Remaining Time DVD VCD CD MP3 Slow Playback DVD VCD DivXUsing the Playback Function Con’t Skipping Scenes/Songs DVD VCD MP3Repeat Playback Options Press the Repeat buttonRepeat Playback Step Function DVD VCD DivXAngle Function DVD Zoom Screen Enlarge Function DVD VCD DivXEZ View Function DVD Bonus Group DVD-AUDIONavigating Pages Audio Language Selection FunctionMoving Directly to a Scene/Song Using the Disc Menu DVD VCDUsing the Title Menu DVD To stop playback, press the Stop button Safe USB Removal During playback, press the buttonCompatible Devices File name Bit rate Version Pixel SamplingSettings Setting the LanguageSetting TV Screen type Adjusting the TV Aspect Ratio Screen SizeSettings Con’t Setting Parental Controls Rating LevelSetting the Wallpaper Setting the PasswordDVD Playback Mode Setting the Delay TimeSetting the Speaker Mode Setting up the Speaker Delay TimeSetting the Test Tone Setting the AudioAlternative method press the Test Tone button on the remote Press the Test Tone buttonSetting the AV Sync Setting the DRC Dynamic Range CompressionSetting the Hdmi Audio Dolby Pro Logic II Mode Press the PL II Mode buttonSound Field DSP/EQ Function Press the DSP/EQ buttonRemote Control PL II Mode button to select Music modeListening to Radio Dolby Pro Logic II EffectListening to Radio Con’t Convenient FunctionsOperating a TV with the Remote Control When operating a TV with the remote controlTV Brand Code List Example For a Samsung TVTroubleshooting Symptom Check/RemedyLanguage Code List Code LanguageUSB Host Feature Supported Products Specifications Digital CameraUSB Flash Disc MP3 PlayerSpecifications Con’t Contact Samsung World Wide