SUPER MICRO Computer X7DWE, Supero Troubleshooting Procedures, Before Power On, No Power

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Chapter 3: Troubleshooting

Chapter 3

Troubleshooting

3-1 Troubleshooting Procedures

Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Note: Always disconnect the power cord before adding, changing or installing any hardware components.

Before Power On

1.Make sure that there are no short circuits between the motherboard and chassis.

2.Disconnect all ribbon/wire cables from the motherboard, including those for the keyboard and mouse.

3.Remove all add-on cards.

4.Install CPU 1 fi rst (making sure it is fully seated) and connect the chassis speaker and the power LED to the motherboard. (Check all jumper settings as well.)

No Power

1.Make sure that no short circuits between the motherboard and the chassis.

2.Make sure that all jumpers are set to their default positions.

3.Check that the 115V/230V switch on the power supply is properly set.

4.Turn the power switch on and off to test the system.

5.The battery on your motherboard may be old. Check to verify that it still sup- plies ~3VDC. If it does not, replace it with a new one.

3-1

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Contents USER’S Manual Manual Revision Release Date April 9 About This Manual Manual OrganizationConventions Used in the Manual Page Preface Table of Contents Table of Contents TroubleshootingAppendices BiosOverview ChecklistAsia-Pacific Contacting SupermicroHeadquarters EuropeX7DWE Image X7DWE X7DWE Motherboard LayoutJumper Description Default Setting Connector DescriptionX7DWE Quick Reference Expansion Slots Motherboard FeaturesMemory ChipsetOther Acpi FeaturesDimensions Onboard I/OSystem Diagram Chipset Overview Intel 5400 MCH North BridgeIntel 631xESB/632x ESB I/O Controller Hub-ESB2 South Bridge PC Health Monitoring Special FeaturesCPU Overheat LED and Control Acpi FeaturesSlow Blinking LED for Suspend-State Indicator Main Switch Override MechanismPower Supply External Modem Ring-OnWake-On-LAN WOL Super I/O Page Precautions Static-Sensitive DevicesUnpacking Installing an LGA771 Processor Processor and Heatsink InstallationPage CEK Heatsink Installation Installation of the HeatsinkMounting the Motherboard in the Chassis Memory Installation Dimm InstallationMemory Support Possible System Memory Allocation & Availability Installing and Removing DIMMsBack Panel Connectors/IO Ports Control Panel Connectors/IO PortsFront Control Panel JF1 Header PinsNMI PWR LED Power LEDFront Control Panel Pin Definitions NMI ButtonHDD LED NIC1 LED NIC2 LED NIC1/NIC2 LED IndicatorsOverheat OH/Fan Fail LED Power Fail LEDPower Button Reset ButtonConnecting Cables ATX Power ConnectorProcessor Power Connector Chassis Intrusion Universal Serial Bus USBVGA Connector Fan HeadersVGA ATX PS/2 Keyboard and PS/2 Mouse Ports Serial PortsCOM1 COM2 Power LED/Speaker Wake-On-LANWOR GLAN1 GLAN2 SGPIO-1 SGPIO-2 Glan 1/2 Giga-bit Ethernet PortsSgpio Headers GLAN1 GLAN2SMB PWR SMB Power SMB I2C ConnectorExplanation Jumpers Jumper SettingsGlan Enable/Disable EnabledCmos Clear Watch Dog Enable/DisableI2C Bus to PCI-X/PCI-Exp. Slots VGA Enable/DisableLED Onboard IndicatorsOnboard Power LED Glan LEDsCPU VRM Overheat LED Indicators LED5 CPU1VRM OHLED6 CPU2VRM OH Step Floppy ConnectorSimlp Ipmi Slot Serial ATA PortsIDE Connector Troubleshooting Procedures Before Power OnNo Power Losing the System’s Setup Configuration Memory ErrorsNo Video Technical Support Procedures Frequently Asked QuestionsQuestion How do I update my BIOS? Question Whats on the CD that came with my motherboard? Returning Merchandise for ServiceSystem Bios How To Change the Configuration DataIntroduction Running Setup Main Bios SetupPress the Delete key to enter Setup System Date Main Bios Setup MenuBios Date System TimeType CHS FormatLBA Format Native Mode Operation LBA Mode ControlTransfer Mode Ultra DMA ModeICH RAID Code Base Sata Controller Mode OptionSerial ATA Sata RAID Enable Sata Ahci EnableBoot Features Advanced SetupResume On Modem Ring Power Button BehaviorEFI OS Boot Power Loss ControlMemory Cache PCI Configuration Advanced Chipset Control Intel VT for Direct I/O VT-d Demand Scrub USB Function Crystal Beach FeaturesRoute Port 80h Cycles to High Precision Event TimeAdvanced Processor Options Intel Eist Support Available when supported by the CPU Hardware Prefetch Available when supported by the CPUDirect Cache Access Available when supported by the CPU DCA Delay Clocks Available when supported by the CPUDevice Configuration DMI Event Logging Console Redirection Hardware Monitor Logic Fan Speed Control ModesVoltage Monitoring Clear System Event Logging Abled Bios Post ErrorsIpmi Specification Version System Event LoggingTimer for Loading OS Minutes System Event Log/System Event Log List ModeBios Post Watch Dog Abled OS Boot Watch DogRealtime Sensor Data SecuritySet User Password Supervisor Password IsUser Password Is Set Supervisor PasswordBoot Priority Order/Excluded from Boot Orders BootExit Recoverable Post Error Beep Codes Appendix a Post Error Beep CodesPage Appendix B Installing the Windows OS Page Appendix C Installing Other Software Programs and Drivers Configuring Supero Doctor Supero Doctor III Interface Display Screen-II Remote Control

X7DWE, Supero specifications

Supermicro, a leading provider of high-performance server technology, has made significant strides in the server market with its Supero X7DWE motherboard. This particular model stands out for its robust capabilities, designed specifically for enterprise-level applications and data center deployments.

The Supero X7DWE motherboard is engineered with dual Intel Xeon 5000/5100 series processors, enabling it to handle demanding computational tasks effectively. With support for up to 32 GB of DDR2 memory, this motherboard provides substantial memory bandwidth, which is essential for high-performance computing and virtualization applications. The architecture allows for up to 8 DIMM slots, delivering flexibility in terms of memory configuration to meet specific workload requirements.

One of the key features of the Supero X7DWE is its advanced I/O capabilities. The motherboard is equipped with multiple PCI Express slots, allowing for the integration of a variety of expansion cards, including high-speed network adapters, RAID controllers, and graphics cards. This versatility enhances the server's performance and adaptability, catering to various business needs.

In terms of storage, the X7DWE comes with support for several SATA and SAS drives, including RAID configurations, which provide improved data redundancy and performance. This feature is particularly attractive to businesses that require reliable data management and protection.

Moreover, the Supero X7DWE motherboard incorporates advanced networking capabilities, featuring integrated dual Gigabit Ethernet ports. These ports facilitate high-speed data transfer and redundancy, essential for business continuity and ensuring that applications remain accessible.

Power efficiency is another critical aspect of the Supero X7DWE design. With support for high-efficiency power supplies, the motherboard minimizes energy consumption while maximizing performance, making it a cost-effective solution for enterprises looking to reduce operational costs.

In conclusion, the Supermicro Supero X7DWE motherboard exemplifies a perfect balance between performance, reliability, and flexibility. With its dual processor support, expansive memory capacity, advanced I/O options, and efficient power management, it is an ideal choice for organizations seeking to deploy high-performance servers tailored for intensive workloads. Whether for virtualization, database management, or enterprise applications, the X7DWE proves to be an excellent foundation for building powerful and scalable server solutions.