SUPER MICRO Computer H8SCM-F user manual Technical Support Procedures, No Video, Memory Errors

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H8SCM(-F) Serverboard User's Manual

No Video

1.If the power is on but you have no video, remove all the add-on cards and cables.

2.Use the speaker to determine if any beep codes exist. Refer to Appendix A for details on beep codes.

Note: If you are a system integrator, VAR or OEM, a POST diagnostics card is recommended. For I/O port 80h codes, refer to App. B.

Memory Errors

1.Make sure that the DIMM modules are properly and fully installed.

2.You should be using proper ECC DDR-3 memory (see next page). Also, it is recommended that you use the same memory type and speed for all DIMMs in the system. See Section 2-5 for memory details.

3.Check for bad DIMM modules or slots by swapping modules between slots and noting the results.

4.Check the power supply voltage 115V/230V switch.

Losing the System’s Setup Configuration

1.Make sure that you are using a high quality power supply. A poor quality power supply may cause the system to lose the CMOS setup information. Refer to Section 1-6 for details on recommended power supplies.

2.The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.

3.If the above steps do not fix the setup configuration problem, contact your vendor for repairs.

3-2 Technical Support Procedures

Before contacting Technical Support, please take the following steps. Also, note that as a motherboard manufacturer, we do not sell directly to end-users, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specific system configuration that was sold to you.

1.Please review the ‘Troubleshooting Procedures’ and 'Frequently Asked Questions' (FAQs) sections in this chapter or see the FAQs on our web site before contacting Technical Support.

3-2

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Contents Super Page About This Manual Manual OrganizationTable of Contents Sgpio Bios Checklist OverviewEurope Contacting SupermicroHeadquarters Asia-PacificH8SCM-F Image H8SCM-F Serverboard Layout Jumper Default SettingH8SCM-F Quick Reference DescriptionConnector Chipset Serverboard FeaturesMemory Expansion SlotsOnboard I/O Acpi FeaturesDimensions OtherAMD SR5650/SP5100 Chipset System Block Diagram AMD SR5650/SP5100 Chipset Chipset OverviewPC Health Monitoring HyperTransport TechnologyPower Configuration Settings Power Supply Main Switch Override MechanismWake-On-LAN WOL Super I/O Page Battery Handling Standardized Warning StatementsAbout Standardized Warning Statements Page Product Disposal 製品の廃棄Page Processor and Heatsink Installation TrianglesInstalling the Heatsinks Installing Memory Mounting the Serverboard into a ChassisMemory Support Maximum MemoryMemory Population for Optimal Performance Dimm Type PCI Expansion CardsPer Channel Dimm Populations Options Max. MHz Max. GB 5V DIMMs 35V DIMMsI/O Port and Control Panel Connections Front Control PanelPower Connector Connector DefinitionsPower Connectors Reset ConnectorNIC2 Activity LED Power Fail LEDOverheat/Fan Fail LED OH NIC1 Activity LEDLAN1/2 Ethernet Ports Power On LEDNMI Button Universal Serial Bus PortsSerial Ports Chassis IntrusionUSB Headers Fan HeadersTrusted Platform Module Header Power SMB I2C ConnectorPower SMB Pin Definitions JPI2C1 Sgpio Header Pin DefinitionsPower LED/Speaker Compact Flash Card PWR ConnectorATX PS/2 Keyboard and PS/2 Mouse Ports Wake-On-LAN Video ConnectorOverheat LED Jipmb H8SCM-F onlyJumper Settings Explanation of JumpersCmos Clear Watch Dog Enable/Disable LAN1/2 Enable/DisableVGA Enable/Disable Compact Flash Master/Slave SelectOnboard Speaker Enable/Disable I2C to PCI-Express SlotBMC Jumper Ipmi Dedicated LAN LEDs Onboard IndicatorsGlan LEDs BMC Heartbeat LEDPower LED IDE and Sata Drive ConnectionsSata Ports IDE Connector IDE Drive Connector Pin Definitions IDE#1Installing the OS/SATA Driver Enabling Sata RAIDSerial ATA Sata Enabling Sata RAID in the Bios Bios Setup ScreenDotHill RAID Utility Program Screen Using the DotHill and Adaptec RAID Utility Installing the RAID Driver During OS InstallationInstalling Drivers Driver/Tool Installation Display ScreenSupero Doctor Supero Doctor III Interface Display Screen Remote Control Serverboard Battery 10. Installing the Onboard BatteryPage Troubleshooting Procedures Before Power OnNo Power Losing the System’s Setup Configuration Technical Support ProceduresMemory Errors No VideoQuestion What type of memory does my motherboard support? Frequently Asked QuestionsQuestion How do I update my BIOS? Question Whats on the CD that came with my motherboard?Returning Merchandise for Service Starting the Setup Utility IntroductionAdvanced Settings Menu  Boot FeatureMain Menu  Processor and Clock Options Secure Virtual Machine Mode Gart Error ReportingMicrocode Update Power Now Advanced Chipset Control  NorthBridge Configuration  Memory Configuration ECC Configuration  IDE Configuration  Dram Timing ConfigurationPrimary/Secondary/Third/Fourth IDE Master/Slave IDE Detect Timeout Sec PIO ModeDMA Mode A.R.T PCI/PnP Configuration  Remote Access Configuration  SuperIO Device Configuration Hardware Health Configuration CPU Temperature Display CTD  Acpi Configuration  Trusted Computing Ipmi Configuration View BMC System Event LogSet LAN Configuration  Event Log Configuration Security Menu Boot MenuBoot Device Priority Hard Disk DrivesExit Menu Removable DrivesPage Amibios Error Beep Codes Beep Code Error Message DescriptionPage Uncompressed Initialization Codes Checkpoint Code DescriptionBootblock Recovery Codes CheckpointUncompressed Initialization Codes Checkpoint Checkpoint Code Description Checkpoint Code Description

H8SCM, H8SCM-F specifications

Super Micro Computer, known for its cutting-edge server technology and enterprise solutions, offers the H8SCM-F and H8SCM motherboards as part of its robust line of products designed for high-performance computing tasks. These motherboards are ideal for businesses that require reliable, scalable, and cost-effective solutions for their data center and server needs.

The H8SCM-F and H8SCM motherboards are based on the AMD Opteron architecture, which delivers an impressive performance-to-cost ratio. They support dual-socket configurations, accommodating up to 16 cores in a single system, which is ideal for handling intensive processing demands. This allows organizations to run virtualization software, database applications, and other resource-heavy tasks with ease.

One of the standout features of the H8SCM-F motherboard is its extensive memory support. It can accommodate up to 512GB of DDR3 memory across eight DIMM slots. This high memory capacity enhances performance, particularly in data-intensive applications, ensuring that users can run multiple processes without facing bottlenecks.

The H8SCM series motherboards also emphasize connectivity. With integrated features such as dual Gigabit Ethernet ports, they support effective bandwidth management. Additionally, the presence of multiple PCI-E slots enables users to incorporate various expansion cards for enhanced connectivity options, including additional network interfaces and high-performance storage controllers.

In terms of storage, the H8SCM-F motherboard offers support for multiple SATA drives, facilitating RAID configurations for improved data redundancy and performance. The ability to implement RAID 0, 1, 5, and 10 provides users with flexibility and security for their data storage needs.

Another key technology integrated into the H8SCM series is advanced thermal management. Supermicro has designed these motherboards with careful attention to airflow and cooling solutions, ensuring that systems remain stable under heavy workloads. This is particularly vital in environments where uptime is critical.

In summary, the Super Micro Computer H8SCM-F and H8SCM motherboards are designed with high-performance, scalability, and reliability in mind. Their support for powerful AMD Opteron processors, substantial memory capacity, extensive connectivity options, and advanced storage and thermal management features make them an excellent choice for businesses seeking efficient server solutions. Whether for virtualized environments or high-demand applications, these motherboards deliver exceptional performance and versatility to meet a wide range of enterprise needs.