SUPER MICRO Computer H8SCM-F user manual Troubleshooting Procedures, Before Power On, No Power

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Chapter 3: Troubleshooting

Chapter 3

Troubleshooting

3-1 Troubleshooting Procedures

Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any hardware components.

Before Power On

1.Check that the onboard power LED is lit (DP2 on the motherboard).

2.Make sure that the power connector is connected to your power supply.

3.Make sure that no short circuits exist between the motherboard and chassis.

4.Disconnect all cables from the motherboard, including those for the keyboard and mouse.

5.Remove all add-on cards.

6.Install a CPU and heatsink (making sure it is fully seated) and connect the internal (chassis) speaker and the power LED to the motherboard. Check all jumper settings as well.

7.Use the correct type of onboard CMOS battery (CR2032) as recommended by the manufacturer. To avoid possible explosion, do not install the CMOS battery upside down.

No Power

1.Make sure that no short circuits exist between the motherboard and the chassis.

2.Verify that all jumpers are set to their default positions.

3.Check that the 115V/230V switch on the power supply is properly set.

4.Turn the power switch on and off to test the system.

5.The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.

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Contents Super Page Manual Organization About This ManualTable of Contents Sgpio Bios Overview ChecklistHeadquarters Contacting SupermicroEurope Asia-PacificH8SCM-F Image H8SCM-F Serverboard Layout H8SCM-F Quick Reference Default SettingJumper DescriptionConnector Memory Serverboard FeaturesChipset Expansion SlotsDimensions Acpi FeaturesOnboard I/O OtherAMD SR5650/SP5100 Chipset System Block Diagram PC Health Monitoring Chipset OverviewAMD SR5650/SP5100 Chipset HyperTransport TechnologyPower Configuration Settings Wake-On-LAN WOL Power SupplyMain Switch Override Mechanism Super I/O Page About Standardized Warning Statements Battery HandlingStandardized Warning Statements Page 製品の廃棄 Product DisposalPage Triangles Processor and Heatsink InstallationInstalling the Heatsinks Mounting the Serverboard into a Chassis Installing MemoryMemory Population for Optimal Performance Memory SupportMaximum Memory Per Channel Dimm Populations Options PCI Expansion CardsDimm Type Max. MHz Max. GB 5V DIMMs 35V DIMMsFront Control Panel I/O Port and Control Panel ConnectionsPower Connectors Connector DefinitionsPower Connector Reset ConnectorOverheat/Fan Fail LED OH Power Fail LEDNIC2 Activity LED NIC1 Activity LEDNMI Button Power On LEDLAN1/2 Ethernet Ports Universal Serial Bus PortsUSB Headers Chassis IntrusionSerial Ports Fan HeadersPower SMB Pin Definitions JPI2C1 Power SMB I2C ConnectorTrusted Platform Module Header Sgpio Header Pin DefinitionsATX PS/2 Keyboard and PS/2 Mouse Ports Power LED/SpeakerCompact Flash Card PWR Connector Overheat LED Video ConnectorWake-On-LAN Jipmb H8SCM-F onlyCmos Clear Jumper SettingsExplanation of Jumpers VGA Enable/Disable LAN1/2 Enable/DisableWatch Dog Enable/Disable Compact Flash Master/Slave SelectBMC Jumper Onboard Speaker Enable/DisableI2C to PCI-Express Slot Glan LEDs Onboard IndicatorsIpmi Dedicated LAN LEDs BMC Heartbeat LEDSata Ports Power LEDIDE and Sata Drive Connections IDE Drive Connector Pin Definitions IDE#1 IDE ConnectorSerial ATA Sata Installing the OS/SATA DriverEnabling Sata RAID Bios Setup Screen Enabling Sata RAID in the BiosDotHill RAID Utility Program Screen Installing the RAID Driver During OS Installation Using the DotHill and Adaptec RAID UtilityDriver/Tool Installation Display Screen Installing DriversSupero Doctor Supero Doctor III Interface Display Screen Remote Control 10. Installing the Onboard Battery Serverboard BatteryPage No Power Troubleshooting ProceduresBefore Power On Memory Errors Technical Support ProceduresLosing the System’s Setup Configuration No VideoQuestion How do I update my BIOS? Frequently Asked QuestionsQuestion What type of memory does my motherboard support? Question Whats on the CD that came with my motherboard?Returning Merchandise for Service Introduction Starting the Setup UtilityMain Menu Advanced Settings Menu Boot Feature  Processor and Clock Options Microcode Update Gart Error ReportingSecure Virtual Machine Mode Power Now ECC Configuration  Advanced Chipset Control  NorthBridge Configuration Memory Configuration  Dram Timing Configuration  IDE ConfigurationPrimary/Secondary/Third/Fourth IDE Master/Slave DMA Mode PIO ModeIDE Detect Timeout Sec A.R.T PCI/PnP Configuration  SuperIO Device Configuration  Remote Access Configuration Hardware Health Configuration CPU Temperature Display CTD  Trusted Computing  Acpi ConfigurationSet LAN Configuration  Ipmi ConfigurationView BMC System Event Log  Event Log Configuration Boot Device Priority Boot MenuSecurity Menu Hard Disk DrivesRemovable Drives Exit MenuPage Beep Code Error Message Description Amibios Error Beep CodesPage Checkpoint Code Description Uncompressed Initialization CodesCheckpoint Bootblock Recovery CodesUncompressed Initialization Codes Checkpoint Checkpoint Code Description Checkpoint Code Description

H8SCM, H8SCM-F specifications

Super Micro Computer, known for its cutting-edge server technology and enterprise solutions, offers the H8SCM-F and H8SCM motherboards as part of its robust line of products designed for high-performance computing tasks. These motherboards are ideal for businesses that require reliable, scalable, and cost-effective solutions for their data center and server needs.

The H8SCM-F and H8SCM motherboards are based on the AMD Opteron architecture, which delivers an impressive performance-to-cost ratio. They support dual-socket configurations, accommodating up to 16 cores in a single system, which is ideal for handling intensive processing demands. This allows organizations to run virtualization software, database applications, and other resource-heavy tasks with ease.

One of the standout features of the H8SCM-F motherboard is its extensive memory support. It can accommodate up to 512GB of DDR3 memory across eight DIMM slots. This high memory capacity enhances performance, particularly in data-intensive applications, ensuring that users can run multiple processes without facing bottlenecks.

The H8SCM series motherboards also emphasize connectivity. With integrated features such as dual Gigabit Ethernet ports, they support effective bandwidth management. Additionally, the presence of multiple PCI-E slots enables users to incorporate various expansion cards for enhanced connectivity options, including additional network interfaces and high-performance storage controllers.

In terms of storage, the H8SCM-F motherboard offers support for multiple SATA drives, facilitating RAID configurations for improved data redundancy and performance. The ability to implement RAID 0, 1, 5, and 10 provides users with flexibility and security for their data storage needs.

Another key technology integrated into the H8SCM series is advanced thermal management. Supermicro has designed these motherboards with careful attention to airflow and cooling solutions, ensuring that systems remain stable under heavy workloads. This is particularly vital in environments where uptime is critical.

In summary, the Super Micro Computer H8SCM-F and H8SCM motherboards are designed with high-performance, scalability, and reliability in mind. Their support for powerful AMD Opteron processors, substantial memory capacity, extensive connectivity options, and advanced storage and thermal management features make them an excellent choice for businesses seeking efficient server solutions. Whether for virtualized environments or high-demand applications, these motherboards deliver exceptional performance and versatility to meet a wide range of enterprise needs.