SUPER MICRO Computer X7SLA-L, X7SLA-H user manual Returning Merchandise for Service

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Chapter 3: Troubleshooting

Question: How do I connect the ATA100/66 cable to my IDE device(s)?

Answer: The 80-wire/40-pin high-density ATA100/66 IDE cable that came with your system has two connectors to support two drives. This special cable must be used to take advantage of the speed the ATA100/66 technology offers.

Connect the blue connector to the onboard IDE header and the other connector(s) to your hard drive(s). Consult the documentation that came with your disk drive for details on actual jumper locations and settings.

3-4 Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your vendor for a Returned Merchandise Authorization (RMA) number. When returning to the manufacturer, the RMA number should be prominently displayed on the outside of the shipping carton, and mailed prepaid or hand-carried. Ship- ping and handling charges will be applied for all orders that must be mailed when service is complete.

This warranty only covers normal consumer use and does not cover damages incurred in shipping or from failure due to the alteration, misuse, abuse or improper maintenance of products.

During the warranty period, contact your distributor first for any product prob- lems.

3-5

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Contents X7SLA-L X7SLA-H Page About This Manual PrefaceAbout This Motherboard Manual OrganizationConventions Used in the Manual Headquarters Contacting SupermicroEurope Asia-PacificTable of Contents Troubleshooting Installing Drivers Configuring Supero Doctor Appendix B Installing the Microsoft Windows OSChapter Introduction ChecklistOverview X7SLA-L / X7SLA-H Image CPU Motherboard LayoutNot drawn to scale, X7SLA-H shown X7SLA-L / X7SLA-H Quick ReferenceGlan 1 Enable Pins 1-2 Enabled Glan 2 Enable X7SLA-H only Pins 1-2 EnabledBattery #21 Onboard Battery #19 SPI Bios ChipMotherboard Features Dimensions Acpi FeaturesOnboard I/O X7SLA-H OnlyX7SLA-L / X7SLA-H Block Diagram Graphics Memory Controller Hub Gmch Chipset OverviewIntel I/O Controller Hub 7R ICH7R PC Health Monitoring Power Configuration SettingsSlow Blinking LED for Suspend-State Indicator Power SupplyBios Support for USB Keyboard Main Switch Override MechanismSuper I/O Precautions Chapter InstallationStatic-Sensitive Devices UnpackingTools Needed Motherboard InstallationLocation of Mounting Holes Installation Instructions Dimm Installation Installing DDR2 MemoryInstalling and Removing DIMMs Memory SupportTo Remove DDR2 SlotBack Panel Connectors and I/O Ports Connectors/I/O PortsPort Locations and Definitions Keyboard Purple Mouse Green ATX PS/2 Keyboard and PS/2 Mouse PortsInternal USB 4/5 Universal Serial Bus USBFront Panel USB Internal USB 7 Type aBackpanel COM1 Serial PortsCOM2 X7SLA-H only VGA Port/Connector Video ConnectorLAN1 LAN2 Ethernet PortsFront Control Panel JF1 Header PinsFront Control Panel Pin Definitions Power LEDOverheat OH/Fan Fail LED NIC1/NIC2 LED IndicatorsOH/Fan Fail LED Power Button Reset ButtonReset Button B PWR Button External Power Connector Connecting CablesFan1 Fan2 Fan3 Fan HeadersChassis Intrusion Chassis IntrusionExplanation of Jumpers Jumper SettingsLAN Port 1 Enable LAN Port 2 Enable LAN Port Enable/DisableCmos Clear Rear View when facing the rear side of the chassis Onboard IndicatorsLAN Port Serial ATA and HDD Connections Sata ConnectorsIDE Connector Troubleshooting Procedures Chapter TroubleshootingBefore Power On No PowerMemory Errors Technical Support ProceduresLosing the System’s Setup Configuration Question What type of memory does my motherboard support? Frequently Asked QuestionsQuestion Whats on the CD that came with my motherboard? Question Where do I get drivers for PXE support?Returning Merchandise for Service Page How To Change the Configuration Data Starting Bios Setup UtilityChapter IntroductionStarting the Setup Utility Main SetupSystem Memory System Time/System DateBIOS Features Advanced Setup ConfigurationsACPI Configuration MPS Revision Processor & Clock OptionsInterrupt 19 Capture Hyper-ThreadingAdvanced Chipset Control NorthBridge ConfigurationUSB Configuration Video Function ConfigurationATA/IDE Configuration IDE ConfigurationConfigure Sata as Configure Sata ChannelsPIO Mode LBA/Large ModeType Block Multi-Sector TransferA.R.T. For Hard disk drives DMA ModePCI/PnP Configuration Hardware Health Configuration Super IO ConfigurationCPU Overheat Alarm Remote Access Configuration Change Supervisor Password Security SettingsUser Access Level Change User PasswordBoot Device Priority Boot ConfigurationPassword Check Boot Sector Virus ProtectionHard Disk Drives Exit OptionsRemovable Drives CD/DVD DrivesLoad Fail-Safe Defaults Load Optimal DefaultsSave Changes and Exit Discard Changes and ExitX7SLA-L/X7SLA-H User’s Manual Recoverable Post Error Beep Codes Appendix a Post Error Beep CodesPage Appendix B Installing the Microsoft Windows OS Page Installing Drivers Appendix C Software Installation InstructionsDriver/Tool Installation Display Screen Configuring Supero Doctor Supero Doctor III Interface Display Screen-II Remote Control Page Recovery Process from a USB Device/Drive Recommended Method Appendix D Bios RecoveryPart 1 Boot Sector Recovery Process Part 2 Bios Reprogramming Re-Flashing Recovery Process from an IDE/SATA Atapi Disc Drive

X7SLA-L, X7SLA-H specifications

Super Micro Computer has established itself as a leader in server and storage solutions, and their motherboards, particularly the X7SLA-H and X7SLA-L, showcase this commitment to quality and performance. These motherboards are designed for high efficiency and reliability, catering to a range of applications from entry-level servers to advanced computing environments.

The X7SLA-H and X7SLA-L are built on the Intel 5000 Series chipset, which allows them to leverage Intel's powerful Xeon processors. This enables users to experience superior performance, particularly in multi-threaded tasks, making them ideal for data-centric enterprises. Both motherboards support dual-socket configurations, increasing scalability and processing capabilities, which is essential for demanding workloads.

One of the standout features of the X7SLA series is its support for DDR2 ECC memory. This technology ensures data integrity by automatically correcting single-bit errors, a critical aspect for servers handling crucial data transactions. The X7SLA-H can support up to 16GB of memory, while its sibling, the X7SLA-L, is designed for maximum memory efficiency in less demanding environments. The incorporation of ECC memory is a significant advantage for businesses prioritizing reliability and uptime.

The X7SLA-H and X7SLA-L motherboards incorporate several advanced connectivity options. With multiple SATA ports and support for SATA RAID, they allow for flexible storage configurations that can enhance performance and reliability. These motherboards also provide users with Gigabit Ethernet ports, ensuring fast network communication essential for modern server environments.

Another noteworthy characteristic of the X7SLA series is its emphasis on thermal management. Both the X7SLA-H and X7SLA-L are designed with efficient cooling solutions to maintain optimal operating temperatures, which is crucial for sustaining the longevity of hardware components in high-availability scenarios.

In terms of expansion capabilities, the board features PCI Express slots, providing users with the flexibility to add additional network interfaces or storage controllers. This expandability aligns with Supermicro's commitment to delivering customizable solutions tailored to the specific needs of their customers.

In summary, the Super Micro Computer X7SLA-H and X7SLA-L motherboards bring together a robust architecture, reliable technologies, and extensive support for advanced computing needs. Their combination of performance, scalability, and reliability makes them a great choice for businesses looking to build efficient and powerful server solutions. These motherboards exemplify Supermicro's dedication to innovation in the computer hardware space, making them a staple in modern data centers.