SonicWALL E6500 manual Upgrading the Firmware, Using SafeMode to Upgrade Firmware

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Upgrading the Firmware

Perform the following steps to upload new firmware to your SonicWALL appliance and use your current configuration settings upon startup.

Tip: The appliance must be properly registered before it can be upgraded. Refer to Registering and Licensing Your Appliance on mysonicwall.com - page 15 for more information.

1.Download the SonicOS Enhanced firmware image file from mysonicwall.com and save it to a location on your local computer.

2.On the System > Settings page, click Upload New Firmware.

3.Browse to the location where you saved the SonicOS Enhanced firmware image file, select the file and click the Upload button.

4.On the System > Settings page, click the Boot icon in the row for Uploaded Firmware or Uploaded Firmware with Factory Defaults.

5.In the confirmation dialog box, click OK. The SonicWALL restarts and then displays the login page.

6.Enter your user name and password. Your new SonicOS Enhanced image version information is listed on the System > Settings page.

Using SafeMode to Upgrade Firmware

If you are unable to connect to the SonicWALL security appliance’s management interface, you can restart the SonicWALL security appliance in SafeMode. The SafeMode feature allows you to recover quickly from uncertain configuration states with a simplified management interface that includes the same settings available on the System > Settings page.

To use SafeMode to upgrade firmware on the SonicWALL security appliance, perform the following steps:

1.Connect your computer to the X0 port on the SonicWALL appliance and configure your IP address with an address on the 192.168.168.0/24 subnet, such as 192.168.168.20.

2.To configure the appliance in SafeMode, perform one of the following methods:

Use a narrow, straight object, like a straightened paper clip or a toothpick, to press and hold the reset button on the front of the security appliance for one second. The reset button is in a small hole next to the USB ports.

Use the LCD control buttons on the front bezel to set the appliance to SafeMode. Once selected, the LCD displays a confirmation prompt. Select Y and press the Right button to confirm. The SonicWALL security appliance changes to SafeMode.

The Test light starts blinking when the SonicWALL security appliance has rebooted into SafeMode.

Page 30 Initial Setup

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Contents NSA E6500 Getting Started Guide SonicWALL NSA E6500 Document ContentsSonicWALL NSA E6500 FrontThis Section Pre-Configuration TasksCheck Package Contents Registration Information Obtain Configuration InformationAdministrator Information Obtain Internet Service Provider ISP InformationLCD Screen Front PanelBack Panel LCD Control Buttons Front Bezel Control FeaturesStatus Main MenuConfigure Screen-Saver Configuration OptionsRestart SafeModeLAN IP Configuration Front Bezel Configuration ExampleRegistering Your Appliance Before You Register Product Registration Registering and Licensing Your Appliance on mysonicwall.comGateway Services Licensing Security Services and SoftwareSonicWALL NSA E6500 Getting Started Guide Registration Next Steps Registering a Second Appliance as a BackupDeployment Scenarios Selecting a Deployment Scenario ABCScenario a NAT/Route Mode Gateway Scenario B State Sync Pair in NAT/Route Mode Scenario C L2 Bridge Mode Connecting the WAN Port Initial SetupSystem Requirements Applying Power Connecting the LAN PortAccessing the Setup Wizard Accessing the Management InterfaceTesting Your Connection Connecting to Your NetworkActivating Licenses in SonicOS Upgrading Firmware on Your SonicWALL Saving a Backup Copy of Your PreferencesObtaining the Latest Firmware Upgrading the Firmware Using SafeMode to Upgrade FirmwareAdditional Deployment Initial High Availability Setup Configuring a State Sync Pair in NAT/Route ModeConfiguring Advanced HA Settings Configuring High Availability34 Configuring a State Sync Pair in NAT/Route Mode Synchronizing Settings Synchronizing Firmware Adjusting High Availability SettingsYour Appliance on mysonicwall.com HA License Configuration OverviewAssociating Pre-Registered Appliances Configuring the Primary Bridge Interface Configuring L2 Bridge ModeConnection Overview IP Assignment drop-down, select Layer 2 Bridged Mode Configuring the Secondary Bridge InterfaceAdditional Deployment Configuration An Introduction to Zones and Interfaces Creating Network Access RulesSonicWALL NSA E6500 Getting Started Guide 44 Creating Network Access Rules Creating a NAT Policy Configuring Address Objects Configuring NAT Policies Applying Security Services to Zones Enabling Security Services in SonicOSGateway Anti-Virus Intrusion Prevention Anti-Spyware Using Packet Capture Troubleshooting Diagnostic ToolsUsing Ping Using the Active Connections Monitor Using Log View For this Task See this Chapter Deployment Configuration Reference Checklist54 Deployment Configuration Reference Checklist Support and Training Options Knowledge Portal Customer SupportUser Forums Training Related Documentation SonicWALL Live Product Demos Dynamic TooltipsSonicWALL NSA E6500 Getting Started Guide 62 SonicWALL Live Product Demos Rack Mounting Instructions Rack Mounting Instructions SSEMBLEMTHEL3LIDET2AIL  &ASTEN TWOSIDEDISCREWSWTOOTHETRAIL SSEMBLEMNNERE2AILITOO#HASSIS NSERTT#HASSISATOO&RAME  3LIDEIINNER CHANNELEINTOORAILS 68 Rack Mounting Instructions Product Safety and Regulatory Information Rack Mounting the SonicWALL Safety and Regulatory InformationHinweis zur Lithiumbatterie FCC Part 15 Class a Notice Trademarks Copyright NoticePage SonicWALL NSA E6500 Getting Started Guide Page Protection AT the Speed of Business