Samsung HT-Z221 user manual Troubleshooting

Page 57

Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

SYMPTOM

 

 

Check/Remedy

 

 

 

 

Disc tray does not open.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

In case of fail to connect iPod.

• Check the contact condition of the iPod connector and the

 

Cradle of the Home theater again.

 

• Keep the iPod S/W version up to date.

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is pressed.

• Wipe the disc clean.

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and

 

step motion playback.

 

• Are the speakers connected properly? Is the speaker setup

 

correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

Sound can be heard only from a

• When listening to a CD or radio, sound is output to the front

few speakers and not all six.

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

PL II (Dolby Pro Logic II) on the remote control to use all

 

 

 

 

six speakers.

 

• Make sure that the DVD disc is 5.1-CH compatible.

 

• If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the front left and right speakers. Set C,

 

SL, and SR to SMALL.

 

 

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby

Sound is not produced.

Digital 5.1 CH Surround Sound is produced only if the disc is

 

recorded with 5.1 channel sound.

 

• Is the audio language correctly set to DOLBY DIGITAL

 

5.1-CH in the information display?

 

 

 

 

The remote control does not

• Is the remote control being operated within its operation

work.

range of angle and distance?

 

• Are the batteries exhausted?

 

• Have you selected the mode(TV/DVD) functions of the

 

remote control (TV or DVD) correctly?

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

• A poorly manufactured disc may not be playable.

 

 

 

 

 

GnE

oubleshootingr ●

57

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Contents Digital Home Theater System What’s included FeaturesSafety Warnings Safety informationPrecautions Contents Specifications Warranty53 P.BASS Before Reading the User’s Manual Getting startedIcons that will be used in manual About the use of this user’s manualDo not use the following types of disc Playable DiscsCopy Protection DVD-VIDEOCD-R Discs Disc Type and CharacteristicsCD-R MP3 Discs CD-R Jpeg DiscsFront Panel DescriptionRear Panel Tour of the Remote Control Remote controlAudio Tuner MemorySubtitle Setting the Remote Control When operating a TV with the remote controlOperation Range of the Remote Control AOC TV Brand Code ListConnections Connecting the SpeakersConnections Front Rear CenterResolution setting Connecting the Video Out to your TVMethod 1 HDMIBest Method 2 Component VideoBetterWhy use Hdmi High Definition Resolution SelectionHdmi Auto Detection Function You will not be able to see the picture properlyBD Wise Samsung products only Using Anynet+HDMI-CECIf you select the TV If you select the TheatreSupplied Connections Connecting an iPodIPod models that are available to HT-Z221 4GB 8GB1GB 2GB 4GB AUX Connecting an External Analogue Component Connecting Audio from External ComponentsOptical Connecting an External Digital Component AUX Rear PanelCooling Fan Connecting the FM AntennaFM Antenna Supplied MM`` This unit does not receive AM broadcastsPress the Source button to select Video mode on your TV Before using your home theatreDisc Playback PlaybackTo stop playback, press the Stop button during playback To resume playback, press the Play buttonPlayback MP3/WMA-CD PlaybackJpeg File Playback Slide ModeRotate/Flip Function Place the Jpeg disc on the disc trayDivX Playback DivXDigital internet video eXpress If the Disc has more than One Subtitle FileAVI WMV MP3 WMADisplaying Disc Information Using the Playback FunctionChecking the Remaining Time Each time the Remain button is pressedSkipping Scenes/Songs Slow PlaybackOFF A- Track Disc OFF Repeat PlaybackStep Function Angle Function Zoom Screen Enlarge FunctionZoom X 1.5 Zoom X 2 Zoom X 3 Zoom OFF Subtitle Language Selection Function Audio Language Selection FunctionMoving Directly to a Scene/Song EN 1/3 SP 2/3 FR 3/3 EN 1/3Press the numeric buttons Selected file will be played Using the Disc MenuUsing the Title Menu Listening to Music a iPod function Using AN iPodWatching a Movie V iPod function IPod ScreenUSB  a iPod  V iPod Fast playback Playing Media Files using the USB Host FeatureUSB Host Specifications USB Devices that can be used with the Home TheatreCompliant File Formats System setup Setting the LanguageSetting the Hdmi Video OUT Mode Setting the TV Screen Type Adjusting the TV Aspect Ratio Screen SizeWIDE/HDTV Setting Parental Controls Rating Level Setting the PasswordMM`` The password is set to 7890 by default Setting the Wallpaper To Select One of the 3 Wallpaper Settings youve madePower will turn off and then back on DivX R Registration Setting the Speaker Mode Setting the Delay TimeSmall Select this when using the speakers Press the Cursor , to set the Delay timeCenter and Rear Speakers Setting Center Speaker Setting up the Speaker Delay TimeSetting the Audio Setting the Test TonePress the Cursor , to adjust the DRC Setting the DRC Dynamic Range CompressionSetting the Hdmi Audio Setting the AV SyncSound Field DSP/EQ Function Dolby Pro Logic II ModePops Jazz Rock Studio Club Hall Movie Church Pass Music Cinema PRO Logic Matrix Stereo MusicBass Dolby Pro Logic II EffectRemote Control Presetting StationsRadio Listening to RadioAdjusting Display Brightness Sleep Timer FunctionConvenient function Mute FunctionCD rIPPING Troubleshooting Press the Power button Settings will return to the default valuesSelect the appropriate function Button for longerCode Language Language code listHandling discs AppendixDisc Storage Handling and Storing DiscsSpecifications Exclusions What is not Covered Region Country Customer Care Center  Web Site Contact Samsung World WideCode No. AH68-02161S